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CV Tony Suckling Nov 2016


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CV Tony Suckling Nov 2016

  1. 1. Anthony David Suckling 26 Meadow Park Crescent Stanningley Mobile 07746087398 Pudsey Email: LS28 7TL Marital status:Married Nationality:British DOB. 13th March 1967 Place of Birth: Eastbourne I am looking for my next role on my career path ideally I am looking for my first multisite management role whether it be looking after an area of shops or specialising in foods to incorporate my previous experience in management of Bakery,Provisions,Deli counters including Pizza Bar, Curry and Chinese bar and fish bar. I am commercially astute and through my tenacity I am able to take my people on a journey of change to increase turnover across the board whilst growing customer satisfaction. I am very analytical and able to make decisions based on findings. Professionalexperience 2015 – present Marks and Spencer Pudsey Food Hall Manager M&S Online Communications Ambassador ReliefSimply Foods Store Manager Oversee food hall operation as senior High Performing Section Manager. Leading a team of 75 people including mentoring a team of 3 section managers and 4 section coordinators. Mentor for Graduate and external Commercial Managers. Relief Store Manager cover within region. Part of the business strategy for online communications using the Yammer as our business communications partner with over 42,000 subscribers. Part a small selected team in Marks and Spencer that ensure the smooth operation of this communication medium and that all stakeholders utilise this medium to maximum effect to continually improve the business. Using network of Head Office colleagues and local suppliers to create fantastic customer experiences at events throughout the year.
  2. 2. Have created online visual tutorials for management across the company with the smooth transition of our new office management tools. Space management within the foodhall by creating a floorplan for our large site store in the food hall taking into considerations customer flow, commercial space planning and seasonal future changes. Works closely with the M&S Bakery team as an advisor and using the Yammer communication channel can advise colleagues throughout the company. 2014 – 2015 Marks and Spencer Glossop Store Manager (Fixed Term Position) Regional Bakery Link. Help the store maximise sales, reduce costs and improve profitability. Look at keeping the business simple by reducing all complexity. Help managers achieve amazing results by getting the most out of a motivated team of people. Leading a store team of 3 Section Managers and 4 Section Coordinators and 55 advisors. Inspired Jo Moran Company Customer Service Manager with how I took the store from not achieving the targets for Customer Service Satisfaction to being amongst the best in the company by engaging the store team and our customers all within 3 months of taking on this role. Responsible for a wage budget of over £170K a year and all other store budgets, but more importantly store standards, compliance and the ability to deliver good consistent standards to our customers Overall control of store budget of £6 million per year. Driving profitability through ensuring all cost centres are being met with Resource at the top. Whilst driving a cost reduction in resource through strong productivity targets that I have set I have also managed to increase sales on the year by 9% which is bucking the trend for Marks and Spencer food operations. I am also committed to Plan A by reducing the amount of waste going to landfill. I have also reduced energy costs by analyzing where the energy could be saved and acting upon the findings. On taking over the site customer satisfaction survey has gone from a not achieve to an exceed on all measures,Quick to pay, Available to help, Knowledgeable staff and friendly and helpful. Worked with divisional Bakery managers to forge a link for the region. This involved in creating excitement and competition within the region and sharing best practices .
  3. 3. 2010- 2014 Marks and Spencer Isle ofWight Commercial Manager Leading a store team of 6 department managers,7 section coordinators and 145 colleagues. Management of operation on foods with sales in excess of £11 million per annum.Net waste at 3%, shrinkage at .44% all within targets. Managed level growth for year-end April 2014 despite a 5% deflection to competitors Waitrose with their new shop opening. Currently enjoying year on year growth of 3% bucking the company trend. Under budget on all cost centers. Management of my team through carefulreview of all KPIs and engage the management team to deliver. Communication is a strong area networking with major stake holders within the business to commercially create a culture of improvement throughout the store. Very analytical using systems to ensure that all budgets and targets are met. 2007-2010 Iceland Isle ofWight Store Manager Leading a team of 35 people through a culture change of training and communication to improve the store and environment for them and the customers thus culminating in yearly sales growth of 19%in my first year,12% the next and then 13% for the first half of 2010, whilst adhering and beating stock result targets of 0.55%in my first year and beating 0.29% in the first half of 2010..Home delivery growth of 20% in 2010 on top of previous years of 31% in 2009 and 25% 2008.I achieved 100% KPI at time of departure. Main focus was to come away from the culture of task but more focus on people. I had a turnover of £4.2 million per anum.Developed 1 Assistant Manager, supervisor and 2 duty managers. DPS for store. . . 2004-2007 Tesco Express Isle Of Wight Store Manager Store manager of site that is 1500 Sq Ft. Sales 2006 of £3 million against a budget of £2.9 million, turning in an operating profit of in excess of £270k for the year with growth at time of leaving at 15% year on year. Consistently achieving stock budget of – 0.5%. Wastage budgets beaten by £13k for the year, wage budget beaten for year. People Development targets surpassed with developing 4 colleagues to Duty Manager level. Mystery shopper results amongst the best for the format.Consistenly passed all internal audits for Managing the law,cash,shrink and HR. DPS for store. . . 2001-2004 Tesco Hastings
  4. 4. Senior Night Trading Manager General Store Night Manager,managing in excess of 415 colleagues and 24 Junior Managers.Turnover increasing from a base of £43 million per year to in excess of £48 million per annum.Increased availability by 3%,mystery shopping results at 95%.Availability increased from base 94% to levels of 97% .It was my responsibility to ensure stockholding was at a minimum ensuring inventory was correct.Stockholding went from 145 cages at the start of my career to an average of 39 cages upon my transfer. I managed the complete store operation at night. . 2000-2001 Safeway East Grinstead Assistant Manager Reporting to Store Manager,took this store through a major £2 million refit.Increased turnover by 14% reduced stock levels by 50%.Overall responsibility for the Ambient operation.Took full responsibility of store as Duty Manager. 1999-2000 Asda Stores Ltd Eastbourne Bakery Manager Reporting to the General Store Manager,Managing 28 Colleagues,sales in excess of £1.5 million per year.Sole responsibility for In-store Bakery.Sales rose to £18k per week from £11k from in the space of 7 months . 1997-1999 Asda Stores Ltd Eastbourne Deputy Bakery Manager Reporting to the Bakery Manager,duties included managing department in my managers absence.Additional responsibilityies within the role were Store Hygiene and Safety Co-Ordinator liasing with the local Authorities as required. 1995-1997 Asda Stores Ltd Eastbourne Baker Reporting to the Bakery Manager,area trouble shooter for Bakeries along the south coast.Providing management cover during their absence. Left Brighton to work with the family Bakery business to help get the business back on its feet. 1995 ASDA Stores Ltd Brighton Bakery manager Reporting to the General Store Manager.Managing Bakery comprising of 26 colleagues including development and overseeing departmental objectives and targets.Achieved a reduction in waste from 7.3% to 0.96%.Increased sales by 8.7% Provisions and Counters Manager Eastbourne 1995 Asda Stores Ltd Fully trained on Provisions, Hot food Rotisserie counters ,Pizza Bars, Curry and Chinese Bars and fish bars. Only manager to date that passed BakeryManager
  5. 5. and Provisions counters management competencyexams on the same day. Did not fulfil the position due to management restructure which made the job role defunct. 1989-1995 Asda Stores Ltd Eastbourne Assistant Bakery Manager Reporting totheBakery Manager.Department consistedoffour confectioners,six bakers andeighteen general assistants.Sales budget of £720k per year maintained.reduced waste by 3% and I had overall control of a £100k budget for the stores supplies of consumables each year.Introduced new procedures for stockloss and accountability which further expanded to the rest of the Company.Trained and passed the Management exam for Provisions and Deli. 1985-1988 Tesco Stores Plc Eastbourne Assistant Bakery Manager Reporting to the Bakery Manager.A hands on position consisiting of six bakers and six general assistants. 1984-1985 Argyll Stores Plc London Temporary Bakery Manager Reporting to the Store Manager.Duties included managing the budget of £156k per year and waste at 3%.Took responsibility for training and development of existing staff. Vocational interests Fundraisingadvisor for Local YouthFA onthe Isleof Wight. FundraisingforRydeSaints andSandown and lake youth football club. Organised and planned Youth Football tour. Liaising with top premier league clubs such as Manchester Utd and Liverpool FC. Working alongside local football associations to create the tour. Organising sponsorship through the Hampshire and Isle of Wight Community fund. Planned in all accommodation and excursions for the tour. Created a once in a lifetime experience for many of the lads with tours of Old Trafford and Anfield. Created an Isle of Wight Penalty shootout competition. Planned the event from start to finish including engaging local radio and doing interviews to promote the event as well as marketing the event with local press. Engaging the Hampshire County FA. Organising sponsorship for the event which resulted in a main prize of a complete Team strip for a youth side for 18 players. Negotiating with local Speedway stadium owner to secure a venue that can attract and hold an event for over 2000 people. Creating a website to run alongside the event. Professional training Communication Customer Service and Care
  6. 6. Craft Baking Hygiene and Food safety Bacteriology within Food Hazard Analysis and Critical Control Points (H.A.C.C.P) Provisions Foods and Delicatessen Interviewing Skills Active Selling Shopkeeping and Selling Skills Managing Colleague Relations Commercial Awareness Managing and developing Colleagues Supporting Attendance Change management Ask more than tell Retail excellence Conflict resolutions Summary of qualifications 1989 Basic Food Hygiene Certificate 1994 Asda Bakery Management exam 1994 Asda Provisions Management Exam 1996 Royal Institute Of Public Health & Hygiene Certificate in Food Hygiene and Food Safety Intermediate level(pass with credit) 2006 Personal Alcohol License and DPS 2016 Advanced Food Safety Level 3 Computer skills Windows, knowledge of Microsoft excel,word,publisher,powerpoint Keyboard Literate 40 words per minute