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Towards a truly public library IFLA 20100809


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Towards a truly public library IFLA 20100809

  1. 1. Towards a truly public library Libraries as learning environments Anne Hederén, County Library of Östergötland, Sweden
  2. 2. Östergötland
  3. 3. Library in the middel of the willage?
  4. 4. Libraries as learning environments‐ develop the potential of libraries in local community How can libraries support lifelong learning,  integration, social and digital participation? Core strategy: Expand co‐operation with adult education bodies, the voluntary sector and other municipal actors Funds from: East Sweden region/ The Swedish Arts Council/ Internet Infrastructure Foundation .SE
  5. 5. Problems and issues 1. Libraries in Swedish society A major impact compared with other cultural and aducational institutions. - Every third person is active borrower - High level of public confindense But… - Library visits are declining - Increasingly fewer visits among the low- educated Anne Hederén, Länsbibliotek Östergötland
  6. 6. Problems and issues 2. Lifelong flexibel learning Distance students have trebled in the past decade.  New demands on support structurs and public  learning environments ‐ What demands does the flexibel learning make on  librarie’s technology, cooperation, environment,  media, areas of expertise an co‐ordniation? Anne Hederén, Länsbibliotek Östergötland
  7. 7. Problems and issues 3. Libraries, multiculture and integration Different functions of libraries play a vital role in the  process of integration But… Libraries are not always adapted to the needs of new arrivals. Anne Hederén, Länsbibliotek Östergötland
  8. 8. Problems and issues 4. Digital exclusion in Sweden and Östergötland A growing digital divide 1,7 million people do not use Internet. 1,5 million people make very little use of it  = 1 out of 4 Regional survey in 2008 1300 residents of this county – 35 % did not use the  Internet at all. Anne Hederén, Länsbibliotek Östergötland
  9. 9. Problems and issues 5. People turn to the libraries to optain support ”How can I send an e‐mail?” ”How shall I attache a file in  support of an application for a residence permit?” ”Please help me pay the bills over the Internet” ”How can I create my own blogg?” Anne Hederén, Länsbibliotek Östergötland
  10. 10. Problems and issues Problems and issues ‐ 6. E‐service increases in society ‐ and in the libraries Essential civic functions are relocated to the Internet Libraries offer an increasing number of Web services E‐service producers need to focus on the users Anne Hederén, Länsbibliotek Östergötland
  11. 11. Solutions – 1. Learning environments on library premises
  12. 12. Solutions – 2. Develope the role of libraries in introducing immigrants Civic information and Internet guidance - Libraries providing civic information to both recently arrived and older immigrants groups. - Library services comprise an obligatory part of the civic information course that all municipalities provide - Internet guidance with bilingual tutors
  13. 13. Solutions – 3. Free Internet courses on the right learning level Courses in basic Internet use led  by  library staff: Internet for beginners – an Internet course in four stages 1. Computer basics 2. Writing using a computer 3. What is Internet? 4. E‐mail for beginners
  14. 14. Hughe respons… Article in local newspaper in Finspång mars 2010 resulted in 200 applications in one week
  15. 15. Solutions – 4. Coach individual needs Individual tuition  Offered as booked appoint‐ ment or drop‐in, e.g.:  Help getting started to use the  Internet, signing up for e‐mail  or using the library cathalogue  or databases
  16. 16. Solutions – 5. Temptate with content Curios about the net? ‐ Themed reviews, e.g.: Travel Telephone, addresses and maps Health Newspapers, magazines and blogs Social media 
  17. 17. Solutions – 6. Cooperation with adult education ass. to max. efficiency Free study circles offered on  library premises ‐ Tutors providing their services free of  charge (unemployed or students but  mostly active pensioners) ‐”Old teaching old” ‐ Libraries find the tutors through their  contact network  ‐ Expanding into rural districts
  18. 18. Solutions – 7. Coordinate and market the efforts Internet for everyone – benefit and  pleasure in everyday life e‐campaign at the libraries, October 2009 Digital participation, e‐service Internet for beginners 60 societal actors demonstrated their  e‐services
  19. 19. Comment on the campaign from the libraries: ”Greater awareness of the role of libraries in the information society. Excellent goodwill and much appreciation of the library. We have discovered new actors to co-operate with and have learned to take a wider view. We have had proof that there is a great interest and desire to learn about computers and Internet.”
  20. 20. Findings so far‐ Study circles give added value and reach  out to new groups ‐ increase learning effeciency and  utilization of resourses Co‐operation and regional coordination  ‐ knowledge acquistition and development methodolgy ‐ exchange of experiences and inspiration Anne Hederén, Länsbibliotek Östergötland
  21. 21. Findings so far‐ Libraries are an excellent forum for introducing beginners to the Internet ‐ a modest surrounding  ‐ library staff is competent  in both ”content” on the web and tuition Anne Hederén, Länsbibliotek Östergötland
  22. 22. Findings so far‐ Demonstrate needs and offer  solutions for goodwill and  media impact ‐ referenses to local and  national surveys  ‐ attention in media give local  response ‐ politicans notice the library  Anne Hederén, Länsbibliotek Östergötland
  23. 23. Libraries play a role in the development of society  but they must show how… ”It’s good for the brain to  learn about the Internet.  Maybe it helps you live  longer” Gun 77 years