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Fundamentals of tourism and concessions in protected areas, Paul F J Eagles

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Presentation made at the CBD/IUCN TAPAS Group meeting on "Tourism partnerships and concessions in protected areas: Cooperating for success" meeting in the iSimangaliso Wetland Park

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Fundamentals of tourism and concessions in protected areas, Paul F J Eagles

  1. 1. Fundamentals of Tourism and Concessions in Protected Areas Workshop on Tourism Partnerships Time Block 2 Paul F. J. Eagles May 30, 2017
  2. 2. Tourism Potential •  The tourism potential of any protected area depends on a variety of factors, including: natural resources, location, accessibility, market demand, proximity to other tourism destinations, marketing, local tourism businesses and infrastructure (accommodation, catering, guiding).
  3. 3. Why provide visitor services? •  Required by law. •  Gain income. •  Gain political profile. •  Environmental education. •  Biodiversity conservation.
  4. 4. Tourism Competition •  Tourism is the world’s largest business. •  There is tremendous competition. •  Nature-based tourism must compete successfully with all the other destination options that are available.
  5. 5. Direct Tourism Services •  Information and interpretation •  Guides and guiding •  Restaurant •  Stores, food, souvenirs, equipment •  Lodging
  6. 6. Indirect Tourism Services
 •  Roads, rail lines, aircraft landing strips •  Electrical distribution •  Water supply •  Sewage and waste management •  Policing and security
  7. 7. Tourism Services •  Services can be provided either by insourcing or outsourcing. •  Many opportunities and challenges for all types of tourism service delivery partnerships.
  8. 8. Insourcing •  Protected area authority staff members deliver the service. •  Income from tourism fees and charges. •  Insourcing involves the authority functioning like a business, with the protected area facilities and staff providing visitor services. •  The authority functions like a public utility.
  9. 9. Outsourcing •  The provision of tourism services in parks is a complex, professional activity. •  There are five options available for service delivery through outsourcing. These include: 1.  Using for-profit, private companies 2.  Using non-profit organizations 3.  Using local community organizations 4.  Using another government department 5.  Using a joint-venture company (i.e. public-private, private-community, public-community or public- private-community)
  10. 10. Canoe Rental run by For-profit Company
  11. 11. Store operated by NGO
  12. 12. Art Show by Community Group
  13. 13. Services by Other Government Agency
  14. 14. Joint Venture
  15. 15. Legal Instruments
  16. 16. Yes Yes No Outsource: PA authority looks for a partner for development Insource: PA authority develops tourism infrastructure itself Concession: Seek a partner to invest, develop and operate facility
  17. 17. Question 2: Does the PA have existing infrastructure, and the mandate/ skills/personnel to manage and maintain tourism? Outsource: PA authority looks for a management partner. Lease: Contract to outside operator for use of facilities/land for a specified period Insource: PA authority develops tourism infrastructure itself
  18. 18. Question 3: Does the PA want to offer tourism services and has the mandate/ skills/personnel to manage and maintain tourism? Outsource: PA authority looks for a management partner. Insource: PA authority develops tourism infrastructure itself Licence: Contract to outside operator for use of facilities/land for a specified period Permit: Access provided for a short time to access the area
  19. 19. Relative Benefits of Partnership Types
  20. 20. Relative Benefits of Partnership Types
  21. 21. Relative Benefits of Partnership Types
  22. 22. Relative Benefits of Partnership Types
  23. 23. Relative Benefits of Partnership Types
  24. 24. Relative Benefits of Partnership Types

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