1. State the purpose of the complaint
a) I am writing to complain about the LG
refrigerator I bought from you
b) I am sorry, I have to complain about the
cleanliness of the hospital canteen
c) I am afraid, I have to express my
dissatisfaction over the phone.
a) Half of the amount of potatoes which we
bought yesterday were rotten.
b) The rubber lining on the doors come off
every time I open the door
c) There is an irritating continuous beeping
sound and blinks from the handphone after
placing a call
d) The bins are dirty and flies were swarming
a) I would like a refund of fresh potatoes
from your store.
b) I would be grateful if you send in a free
technical service to repair and rectify the
c) I am very sure you will look into this serious
matter and ensure that the bins are emptied
a) I hope that you will look into my request
b) I am convinced that you will expedite a
further action to resolve this problem.
c) I am of definite that you will take
immediate action on the issue.
a)Poor After Sales Service
b)A Complaint Over Rotten Apples
c)Malfunction LG Refrigerator
d)Failure of Bins Collection in Klang
e)A Complaint over Water Disruption
- On behalf of the residents of Taman Relax, I
wish to lodge a complaint about the
unsatisfactory bus service
- I am, Adam , a representative of Renyeh
community, would like to complain about the
uncollected garbage in my area.
- We would like to draw an attention to the
unsatisfactory playground at our housing
a) We hope that our complaint receives your
b) I hope you will take action at once.
c) It is hoped that you will take stern and
prompt action to solve this problem.
You are the resident of a housing area. After a
discussion with the other residents, you
agreed to write a letter of complaint to the
President of the Town Council. Use the notes
given below to write the letter.
- Rubbish not collected regularly
- Bins full and cannot be covered tightly
- Stray dogs and cats scavenger the bins
- Stench unbearable