Level 1: Know your people and business Insist on realism Set clear goals and priorities Follow through Reward the doers Expand people capabilities Know Yourself
Level 2: Creating the framework for cultural change Operationalzing culture beliefs Linking rewards to performance The social software of execution Importance of robust dialogue Leaders get the behavior they exhibit and tolerate
Level 3: Right people in the right place Reason: Knowledge, Courage, Psychological, Commitme nt. People: Energy Decision Get things done through others They follow through
Processes: Making the link with Strategy and OperationsThe People Process: Linking People with strategy and Operations Developing the Leadership Pipeline through Continuous Improvement, Succession Depth and Retention Risk. Dealing with non performers Linking HR to Business Results
Continued …The Strategy Process: Making the Link between People and Operations Importance of Hows Strategic Plan Assessment of External Environment Understand the existing Customer and Markets The best way to grow the business Profitability and what are the obstacles to growth
Continued … Who is the competition Can the business execute the strategy What are the important milestone for executing the plan 10. Short term and long term balanced 11. Critical issues facing the business 12. How will the business make money on a sustainable basis 13. Strategy Review: Organization Capability, Right ideas, Linkage clear, following through.
Continued …The Operation Process: Importance of Synchronization sound assumptions: realistic goals Operating plan Meeting : follow through and contingencies Contingencies plans and quarterly review