Personal Information
Organization / Workplace
San Francisco Bay Area United States
Occupation
CEO & Founder
Industry
Technology / Software / Internet
Website
www.successfulcustomers.com
About
After building and leading Customer Success teams at various organizations for over 21 years, Anjanette’s passion for making as big impact as possible recently prompted her to place all her efforts and time on AHM Consulting, her Customer Success Management and Leadership consulting firm. Prior to her work with AHM Consulting, Anjanette held senior leadership positions at Cisco WebEx, Mindjet, Hightail, Extole, Advent, and most recently Glassdoor.
The breadth of her experience spans several verticals, start-up to late stage companies, servicing 100 to millions of customers, and to leading CSM, Support, Professional Services, CS Ops, Pre-sales, and direct Sales teams.
Tags
ahmconsulting
customer success
successful customers
anjanette hill-mendoza
purpose
csm
hiring
deliver value
soft skills
culture
usage data
desktop download
process
on premise
engagement
metrics
no usage
See more
Presentations
(2)Likes
(3)Segmentation Best Practices
Chadwick Martin Bailey
•
13 years ago
How to Build Your Customer Onboarding Playbook
Amity
•
6 years ago
User Adoption Strategies: Part 1
Michael Sampson
•
11 years ago
Personal Information
Organization / Workplace
San Francisco Bay Area United States
Occupation
CEO & Founder
Industry
Technology / Software / Internet
Website
www.successfulcustomers.com
About
After building and leading Customer Success teams at various organizations for over 21 years, Anjanette’s passion for making as big impact as possible recently prompted her to place all her efforts and time on AHM Consulting, her Customer Success Management and Leadership consulting firm. Prior to her work with AHM Consulting, Anjanette held senior leadership positions at Cisco WebEx, Mindjet, Hightail, Extole, Advent, and most recently Glassdoor.
The breadth of her experience spans several verticals, start-up to late stage companies, servicing 100 to millions of customers, and to leading CSM, Support, Professional Services, CS Ops, Pre-sales, and direct Sales teams.
Tags
ahmconsulting
customer success
successful customers
anjanette hill-mendoza
purpose
csm
hiring
deliver value
soft skills
culture
usage data
desktop download
process
on premise
engagement
metrics
no usage
See more