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A self-driven individual with the ability to work independently and part of a team. My
experiences of over 14 years and performances as both an Administration officer exposed me to
several responsibilities such managing people and handling several positions like Procurement
Officer, Head, Inventory & Mailroom Management and Customer service officer. As a
procurement officer, I implemented cost control measures to ensure operations remain within the
organization’s target. During my tenure as the Procurement Officer, I represented the secretariat
to the Cost Management Committee of the bank where deliberations on contracts are held and
cost savings are achieved based on effective win-win negotiations. In my current position as a
Head, Inventory and Mailroom Management, I have been able to reduce the level of wastages
especially as it concerns stationery consumption across the network by my constant
reminders/titbits on ways to reduce costs as propagated in my regular Stationery Consumptions
reports. This has immensely created needed awareness on the management of limited resources.
Additionally, my role as a mailroom manager and my on-the-spot tracking initiative constantly
put our courier vendors on their toes as packages are tracked on-the-go. The Hub and Spoke
process has continued to increase and sustain our international trade customers whose shipping
documents are constantly time-bound. These positions have improved my commitment and
aptitude to work with the ability to achieve excellent results. Having obtained a Masters in
Business Administration (MBA) at the Enugu State University of Science and Technology, I
thrive to further develop a career possibly within the Oil and Gas industry. My non-academic
experiences include but not limited to social planning, organization and charity donation
program. During my leisure, I engage in some other activities such as jogging, singing, and
playing hide and seek with my child. . I strive to work with a team whose ultimate objective is
to be the best.
• Team Building
• Relationship Management
• Managerial skills
• Effective communication/presentation
• People Management
• Time Management
• Project management
• Excellent interpersonal relationship
• Effective negotiation, decision making
• Recruitment and selection
Team Lead, Inventory & Mailroom Management – Diamond Bank Plc
July 2011 – Present (5 years) Lagos
The Team Lead,InventoryandMailroommanagementisresponsible forthe coordinationof the
activitiesonthe MailroomandInventorydesks,ensuringthatthe Bank’sfixedassetsare properly
maintainedinthe books;depreciatedonesadequatelydisposedin linewithpolicy. Alsoensuresthat
stationeryresourcesare disbursedappropriatelyacrossthe networkavoidingover/under-stockingof
Coordinatesthe activitiesonthe mailroomandinventorydesks.
Supervisesthe activitiesof the store officers
Liaiseswiththe Bank’scouriervendorsforeffectivehandlingof the bank’spackages
Preparesthe uploadforthe couriervendors’monthlypayments
Regularly reviewsall stationeryitemsinthe store withaview toidentifyingthe obsolete
Closelymonitorsthe FrontDeskOfficerswithconstantreview of prevalentissuesonthe job.
Resolvesescalated issuesinthe mailroomandensureseffective runningof the Hub& Spoke
surveysthe marketwitha viewtogetting detailedinformationon“what’sNew”inthe industry
Additions– Diamond Bank
Has an oversightfunctionoverthe activitiesof the caterersatthe HeadOffices;
Closelymonitors/managesthe FrontDeskOfficerswithconstantreview of prevalentissueson
Procurement Officer/Contract Manager (Team Lead)
Diamond Bank Plc
November 2007 – July 2011 (5 years); Lagos
Managed, coordinated and participated in all purchases for materials, equipment, property and
services bank-wide which are required for the organization to function effectively.
Partnered closely with finance department to ensure payment is made to suppliers in line with
payment terms and conditions as indicated in the award of contract.
Awarded contract to selected vendors based on successful bid.
Held meetings with interested vendors concerning potential source for supplies and services.
Participated in cost negotiation of goods and services with vendors in other to yield high cost
savings for the bank while taking into consideration cost, quality, availability and speedy
Ensured that all purchases are made within the budget per branch taking into cognizance cost
cutting best practices.
Managed and conducted the health and safety processes of the bank by ensuring all items
procured are of high quality standard thereby ensuring a zero tolerance to staff injury or death.
Searched and expanded supplier network in order to allow room for competition.
Compared and selected suitable suppliers based on price, product availability, quality of product
and speed delivery
Reported every supplier’s profile and had it approved where necessary
Monitored delivery schedule as outlined in the contract
Frequently conducted market survey to search for new prospects, new products and to gather
other relevant information as regards effective procurement.
Liaised directly with manufacturers
Conducted several visits to suppliers warehouse
Collated and prepared report on cost savings for each quarter
Conducted interviews, hired staff and monitored staff training programs
Approved vendor relationship and suspended vendor relationship if goods are overpriced
September 2004 – November 2007 Diamond Bank, Trade Fair branch
Cash & Teller Services Supervisor
Consolidated and reconciled accounts as it relates to operational transactions for the
Supervised the operations staff in the branch
Batching and coding high volume transactions and inputting into account software
Organized and prioritized commitments of the team, enabling them to work efficiently
Held and coordinated Early Morning Sessions (EMS) where operations staff are trained
on conventional trends in the industry and the best practice in customer relation.
Recommended possible steps in managing customers especially during down-time
Opened and maintained customers’ accounts
Sale of various bank products to existing and potential customers
Provided prompt response to customers’ queries regarding various transactions
Acted as a central point of reference for internal and external queries.