1. Angela Ivester Key Facts
Dedicated professional with a strong background in organizational effectiveness,
personnel development, project management and data analysis. Demonstrated
successful skill set in meeting challenges and leading projects. A pro-active manager with
a relentless drive to deliver results. Accomplished in building strong teams through
forward thinking and effective resource alignment.
Qualification
 Project Management Professional training (PMP in-
progress)
 Six Sigma Yellow Belt Certified
 Six Sigma Green Belt Certified
 Course work in Finance and Accounting – Piedmont
College
Key Competencies
 Project Management
 Customer Relationship Management
 Process Improvement
 Highly developed interpersonal skills
Industry Experience
 Healthcare
 Forestry
 Insurance
Languages
Nationality
Level
English
American
Senior Consultant
 Responsible for successful transition of engagement from clients offshore team to
onshore delivery site
 creation and development of comprehensive daily production tracking scorecard.
 creation of SME cascade system strategically aligning tenured high performers alongside
new hires .
 responsible for management and execution as well as hand off of engagement from ramp
up through golive.
 business process improvements implemented resulting in 50% FTE reduction.
 managed creation of training program during clients transition from multiple Legacy
systems to single platform.
 Creation of marketing plan via dynamic mass mailing campaign, resulting in 10% increase
in customer base within 6 months
Education and Competences Experience
Professional summaryAngela Ivester