Behavioral interviewing was developed by industrial psychologists in the 1970’s. The premise is that past performance is the best predictor of future performance. The majority of organizations use some form of behavioral interviewing.
These are the traditional book builder agents since our audience is adult learners we will have customized help agents so our book will be taken seriously by our target audience.
I moved this up front from the Marzano Strategies. I think goals should be provided from the very beginning and be clearly stated. Provide customer with a method to achieve the desired results in this case Job offer.
With the helpers in book builder our customer can access additional resources in the field of behavioral interviewing. The more examples the individual reads the better he will be prepared to answer these types of questions.
Provide questions about behavioral interviewing for individuals to answer. Correct answer provided give visual, such as confetti falling. Audible cheer may be provided as well. If a wrong answer is provided rationalize it old method of interviewing that we are all used to and show information in a different way. Always praise as a good try. Recognize that they have already won part of the race by simply taking the training or reading the book in this case.
Provide user with a visual representation of the thought process. Use multiple representations of this to use Marzano’s strategies for learning. By utilizing a diagram of the thought process of a behavioral interviewing scenario the user will be able to recall the answer better.
Get user in the habit of predicting what should happen next after the scenario is stated. Once the user starts predicting with accuracy the goal has been achieved
Visual diagram of slide 13
Behavioral interviewing help agents for bookbuilder
Book builder help agents
Based on Marzano strategies
By Rita Leets
Developed in the 1970’s by industrial
Past performance best predictor of future
Used by the majority of organizations
Professional adults looking for middle to upper management
Set Objectives Early
Set clear objectives
State achievable goals
Method to achieve desired results
Differences & Similarities
Behavioral vs Traditional
Link to a table
Use book builder helpers to:
Clarify learning goal for specific portion
Go over main points in lesson
Link to related sites
Use helpers to reinforce knowledge by
Linking to behavioral interview videos
Link to question banks
Link worked examples of behavioral
Check points within the book project
Check for understanding
Audible and visible recognition for correct
If incorrect encourage to try again
Helpers link to success stories in behavioral
Link to common mistakes to avoid
Different strategies used by others
Link to a diagram of the thought process
Different types of diagrams for different
Progression of the 3 step answer required
Ask user to predict what will happen next
Ask user to compare
Links for further personal growth
More information about the subject
Encourage practice after finishing
Prepare before every interview
Practice behavioral questions
Read book again if necessary