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Making Change Human
© BDG architecture + design Ltd 2015.
The Evolution of Transition
2 BDG_Transition_Slideshare© BDG architecture + design Ltd 2015.
WORKPLACES ARE EVOLVING.
Every change project is part of ...
3 BDG_Transition_Slideshare© BDG architecture + design Ltd 2015.
EVOLUTION BRINGS CHANGE.
It impacts key areas, is bound b...
4 BDG_Transition_Slideshare© BDG architecture + design Ltd 2015.
65% of change projects fail to meet their objectives.
Mak...
5 BDG_Transition_Slideshare© BDG architecture + design Ltd 2015.
MAKE IT ABOUT PEOPLE.
Harness the power of your teams by ...
6 BDG_Transition_Slideshare© BDG architecture + design Ltd 2015.
TEAM SELFCUSTOMER COMPANYSOCIETY
CREATE POSITIVE IMPACT.
...
7 BDG_Transition_Slideshare© BDG architecture + design Ltd 2015.
SECURITY AUTONOMY BELONGING
ACHIEVEMENT STATUS PURPOSE
He...
8 BDG_Transition_Slideshare© BDG architecture + design Ltd 2015.
SECURITY BELONGING
STATUS
Working
BELONGING
PURPOSE
Brand...
9 BDG_Transition_Slideshare© BDG architecture + design Ltd 2015.
Fence-Sitters
Unconvinced
Champions
SEED AND SPREAD IDEAS...
10 BDG_Transition_Slideshare© BDG architecture + design Ltd 2015.
INNOVATORS EARLY ADOPTERS EARLY MAJORITY LATE MAJORITY L...
11 BDG_Transition_Slideshare© BDG architecture + design Ltd 2015.
START END
CHAMPIONS
FENCE-SITTERS
UNCONVINCED
SEED AND S...
12 BDG_Transition_Slideshare© BDG architecture + design Ltd 2015.
SHOCK
DENIAL
FRUSTRA-
TION
DEPRESS-
ION
EXPERIMENT
DECIS...
13 BDG_Transition_Slideshare© BDG architecture + design Ltd 2015.
DISCOVER IMAGINE CREATE
The Best of What Is. What Could ...
14 BDG_Transition_Slideshare© BDG architecture + design Ltd 2015.
PREPARE
WELL PREPARED
INFORM ENGAGE REFRAME INSPIRE
EVER...
15 BDG_Transition_Slideshare© BDG architecture + design Ltd 2015.
PREPARE iNFORM ENGAGE REFRAME INSPIRE
SHOCK
DENIAL
FRUST...
16 BDG_Transition_Slideshare© BDG architecture + design Ltd 2015.
LET’S SHARE IDEAS.
The BDG people-focused approach to wo...
© BDG architecture + design Ltd 2014. This document and the ideas incorporated herein,
as an instrument of professional se...
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Making Change Human: The Evolution of Transition

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Organisations and their workplaces are evolving. Today, every change project is part of a wider transition from old to new. Evolution brings change and change affects people.

To fully benefit from investment in workplace change, every organisation needs to manage the change effectively. It's more than just the A to B of what's changing - real success lies with the people affected by the change.

A people-focused Transition Programme not only ensures change succeeds, but creates wider benefits for the business... and its people.

This is BDG's unique take to Transition Management, developed by Andy Swann.

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Making Change Human: The Evolution of Transition

  1. 1. Making Change Human © BDG architecture + design Ltd 2015. The Evolution of Transition
  2. 2. 2 BDG_Transition_Slideshare© BDG architecture + design Ltd 2015. WORKPLACES ARE EVOLVING. Every change project is part of a constant transition from old to new. A B A B A B
  3. 3. 3 BDG_Transition_Slideshare© BDG architecture + design Ltd 2015. EVOLUTION BRINGS CHANGE. It impacts key areas, is bound by communication and enabled by technology. PEOPLE ACTIVITY PLACE SPACE COMMUNICATION TECH
  4. 4. 4 BDG_Transition_Slideshare© BDG architecture + design Ltd 2015. 65% of change projects fail to meet their objectives. Making Change Work, IBM, 2008 70% of change programmes fail. Successful Change Leaders, D Miller, Journal of Change Management, 2002 30% of change programmes succeed. Leading Change, John Kotter, 1996 CHANGE AFFECTS PEOPLE. Workplace change should be an opportunity, not a challenge. Why isn’t that happening?
  5. 5. 5 BDG_Transition_Slideshare© BDG architecture + design Ltd 2015. MAKE IT ABOUT PEOPLE. Harness the power of your teams by making the transition a positive, enjoyable experience for everyone involved. Workplaces are about creating the place and space for people to thrive. Help your people to positively understand, anticipate and own the transition. Inspire your people to succeed – and enjoy doing it. PEOPLE ACTIVITYPLACE SPACE
  6. 6. 6 BDG_Transition_Slideshare© BDG architecture + design Ltd 2015. TEAM SELFCUSTOMER COMPANYSOCIETY CREATE POSITIVE IMPACT. People are motivated by the impact they create and demotivated by impact that creates uncertainty.
  7. 7. 7 BDG_Transition_Slideshare© BDG architecture + design Ltd 2015. SECURITY AUTONOMY BELONGING ACHIEVEMENT STATUS PURPOSE Herman Miller FOCUS ON HUMAN NEEDS. Understanding transition in terms of impact and benefit on individual needs is essential in exchanging uncertainty for ownership.
  8. 8. 8 BDG_Transition_Slideshare© BDG architecture + design Ltd 2015. SECURITY BELONGING STATUS Working BELONGING PURPOSE Brand AUTONOMY ACHIEVEMENT PURPOSE Culture FOCUS ON HUMAN NEEDS. Understanding transition in terms of impact and benefit on individual needs is essential in exchanging uncertainty for ownership.
  9. 9. 9 BDG_Transition_Slideshare© BDG architecture + design Ltd 2015. Fence-Sitters Unconvinced Champions SEED AND SPREAD IDEAS. Contextualise the transition and communicate it openly and creatively through the people it affects.
  10. 10. 10 BDG_Transition_Slideshare© BDG architecture + design Ltd 2015. INNOVATORS EARLY ADOPTERS EARLY MAJORITY LATE MAJORITY LAGGARDS CHAMPIONS FENCE-SITTERS UNCONVINCED TIME SEED AND SPREAD IDEAS. Contextualise the transition and communicate it openly and creatively through the people it affects.
  11. 11. 11 BDG_Transition_Slideshare© BDG architecture + design Ltd 2015. START END CHAMPIONS FENCE-SITTERS UNCONVINCED SEED AND SPREAD IDEAS. Contextualise the transition and communicate it openly and creatively through the people it affects.
  12. 12. 12 BDG_Transition_Slideshare© BDG architecture + design Ltd 2015. SHOCK DENIAL FRUSTRA- TION DEPRESS- ION EXPERIMENT DECISION INTEGRATION TIME Kübler-Ross Change Curve RIDE THE ROLLERCOASTER. Change is as emotional as it is practical. Don’t just tell your people what’s happening, connect them positively with the transition.
  13. 13. 13 BDG_Transition_Slideshare© BDG architecture + design Ltd 2015. DISCOVER IMAGINE CREATE The Best of What Is. What Could Be. Make It Happen. TAKE A MAJOR LEAP FORWARD. Explore the transition from a positive perspective, with creativity, psychology, communication and flexibility.
  14. 14. 14 BDG_Transition_Slideshare© BDG architecture + design Ltd 2015. PREPARE WELL PREPARED INFORM ENGAGE REFRAME INSPIRE EVERYONE INVOLVED UNIVERSAL OWNERSHIP NEW PERSPECTIVES MAXIMISE IMPACT DeliverySetup MAKE IT UNIQUE. The reasons for and impact of change are as unique as your organisation and its people. Design a programme that way.
  15. 15. 15 BDG_Transition_Slideshare© BDG architecture + design Ltd 2015. PREPARE iNFORM ENGAGE REFRAME INSPIRE SHOCK DENIAL FRUSTRA- TION DEPRESS- ION EXPERIMENT DECISION INTEGRATION DeliverySetup BRING IT TOGETHER. Any workplace change is an important investment. So is ensuring its success with a programme that brings your people with it.
  16. 16. 16 BDG_Transition_Slideshare© BDG architecture + design Ltd 2015. LET’S SHARE IDEAS. The BDG people-focused approach to workplace change is unique and can be applied to any workplace change project. If you would like to discuss ways to make your transition a success, get in touch - we’re happy to talk! Andy Swann, Senior Associate +44 771 731 6732 andyswann@bdg-a-d.com
  17. 17. © BDG architecture + design Ltd 2014. This document and the ideas incorporated herein, as an instrument of professional service, is the property of BDG architecture + design Ltd and is not to be used or reproduced in any manner whatsoever, in whole or part for any other project without prior written permission from BDG architecture + design Ltd.

Organisations and their workplaces are evolving. Today, every change project is part of a wider transition from old to new. Evolution brings change and change affects people. To fully benefit from investment in workplace change, every organisation needs to manage the change effectively. It's more than just the A to B of what's changing - real success lies with the people affected by the change. A people-focused Transition Programme not only ensures change succeeds, but creates wider benefits for the business... and its people. This is BDG's unique take to Transition Management, developed by Andy Swann.

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