Business Bullet Seminar

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Business Bullet Seminar

  1. 1. Making your business bulletproof. Enhance Plus Events - Newcastle/Sydney June 2008
  2. 2. Here we go, another bloody “motivational” speaker...
  3. 3. Here we go, another bloody “motivational” speaker...
  4. 4. But first a bit about me...
  5. 5. But first a bit about me...
  6. 6. Now sold around the world....
  7. 7. Now sold around the world....
  8. 8. Doing business today
  9. 9. Doing business today
  10. 10. Tonight I am going to introduce a simple concept that can change the way you do business forever.
  11. 11. Tonight I am going to introduce a simple concept that can change the way you do business forever.
  12. 12. But first - what kind of business do you really want to have?
  13. 13. But first - what kind of business do you really want to have?
  14. 14. How we do business has changed a lot. It was so much simpler before.
  15. 15. How we do business has changed a lot. It was so much simpler before.
  16. 16. We live in a world where we, as individuals, are the centre of everything.
  17. 17. We live in a world where we, as individuals, are the centre of everything.
  18. 18. Our decision making processes are generally all about “ME”.
  19. 19. Our decision making processes are generally all about “ME”.
  20. 20. In many cases this inward focus leads to over analysis paralysis in many parts of our lives.
  21. 21. In many cases this inward focus leads to over analysis paralysis in many parts of our lives.
  22. 22. Welcome to the ME Myth!
  23. 23. Welcome to the ME Myth!
  24. 24. Smart businesses, big and small, have figured this out - with profound effects.
  25. 25. Smart businesses, big and small, have figured this out - with profound effects.
  26. 26. e key is - focus outwards not inwards when it comes to doing business.
  27. 27. e key is - focus outwards not inwards when it comes to doing business.
  28. 28. Every time you start to think about “ME” change your thoughts and start thinking about “YOU”.
  29. 29. Every time you start to think about “ME” change your thoughts and start thinking about “YOU”.
  30. 30. So this sounds really simple. How do we apply it?
  31. 31. So this sounds really simple. How do we apply it?
  32. 32. We can apply the ME Myth to all aspects of our lives - with profound effects.
  33. 33. We can apply the ME Myth to all aspects of our lives - with profound effects.
  34. 34. e ME Myth and our customers...
  35. 35. e ME Myth and our customers...
  36. 36. Why bother?
  37. 37. Why bother?
  38. 38. Our expectations as consumers have gone through the roof and this is reinforced by the amount of choice (which grows by the second) that we have.
  39. 39. Our expectations as consumers have gone through the roof and this is reinforced by the amount of choice (which grows by the second) that we have.
  40. 40. What type of customer are you creating?
  41. 41. What type of customer are you creating?
  42. 42. e Ambassador e Advocate e Loyal Customer e Acquaintance e Stranger e Disappointed e Angry e Terrorist
  43. 43. e Ambassador e Advocate e Loyal Customer e Acquaintance e Stranger e Disappointed e Angry e Terrorist
  44. 44. It all starts with our attitude...
  45. 45. It all starts with our attitude...
  46. 46. We have to raise our standards.
  47. 47. We have to raise our standards.
  48. 48. e Power of Perception Points
  49. 49. e Power of Perception Points
  50. 50. We need a communication overhaul
  51. 51. We need a communication overhaul
  52. 52. Sales in the satisfaction process...
  53. 53. Sales in the satisfaction process...
  54. 54. Put a bit of love into building relationships...
  55. 55. Put a bit of love into building relationships...
  56. 56. It’s so much more than a place to work...
  57. 57. It’s so much more than a place to work...
  58. 58. Our customers are in our community...
  59. 59. Our customers are in our community...
  60. 60. e need for extraordinary...
  61. 61. e need for extraordinary...
  62. 62. e ME Myth requires boldness...
  63. 63. e ME Myth requires boldness...
  64. 64. Every time you start to think about “ME” change your thoughts and start thinking about “YOU”.
  65. 65. Every time you start to think about “ME” change your thoughts and start thinking about “YOU”.
  66. 66. So what’s the big deal - it seems pretty simple?
  67. 67. So what’s the big deal - it seems pretty simple?
  68. 68. Only a tiny percentage of smart businesses will do it, most will do what they always do.
  69. 69. Only a tiny percentage of smart businesses will do it, most will do what they always do.
  70. 70. e end.........or perhaps it might just be the beginning.
  71. 71. e end.........or perhaps it might just be the beginning.
  72. 72. Our competitors are big, bright and colourful. We need to use everything within our disposal to win.
  73. 73. Our competitors are big, bright and colourful. We need to use everything within our disposal to win.
  74. 74. ank you for your time... www.andrewgriffiths.com.au
  75. 75. ank you for your time... www.andrewgriffiths.com.au

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