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UK Enterprise tech priorities Q3 2012

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UK Enterprise tech priorities Q3 2012

  1. 1. UK Enterprise Investment MonitorPriorities 2012Q3 Update
  2. 2. Survey backgroundRespondent Interviews: Senior IT decision makers in UK Commercial Enterprises (with more than 1000 employees) 100 interviews conducted per quarterQuestions: 1. Which of the following technologies are on your organisations IT agenda for the next 12-months, and in which quarter..? 2. Is this a new investment or an extension of what is already there..?
  3. 3. Headline findingsWidest expenditure• Operational IT (security, network, data management) continues to attract investment from 2/3rds – 4/5ths of enterprises. (slide ref: 9)• Virtualisation of server, storage and desktop continue apace with more than 4 in 5 enterprises continuing to invest in Q3. (slide ref: 15)• Having optimised their websites for mobile and investing in apps for customers, the next phase in mobility for a growing number is the monetisation of mobile (slide ref: 18)• The clamour for flexible working sees many organisations continuing to put in place the necessary structure to support this work approach (slide ref: 22)• Growth in real time analytics by “first time” investors is matched in Q2 and Q3 (slide ref: 26)
  4. 4. Headline findingsFastest growing technologies• Private Cloud. Whilst investment appears to have dropped off in Q3, for two quarters, more than 40% of investments will be by new adopters. (slide ref: 9)• Customer mobility, especially mobile payments. For three quarters, over 50% of investments will be by new adopters. (slide ref: 18)• Flexible working, especially the provision of tablets and mobile apps for workers, where around half to two-thirds of investments will be by new adopters. (slide ref: 22)• From a lower base, new technologies such as 3D printing and context-aware computing continue to see 50%+of investment by new adopters. (slide ref: 27)
  5. 5. Section One:Operational Technologies – PlannedInvestment
  6. 6. Which of these operational technologies are on your organisations IT agenda for the next 12 months? % of those planning to Total planning to invest invest where it is a first time investment Q1 result Q2 result Q3 result 86% Improving security 88% 97% 82% Network capacity 85%The technologies 89% in this section 72% Management of… 67% 70% 67% 43% Private cloud… 62% 44% 55% 29% Figure 1: Which of the following are on your organisations IT agenda for the next 12 months? – Total incremental investment vs. new/first time investment in Q1, Q2 and Q3 of 2012
  7. 7. Which of these operational technologies are on your organisations IT agenda for the next 12 months? % of those planning to Total planning to invest invest where it is a first time investmentQ1 resultQ2 resultQ3 result 86% Improving security 88% % of enterprises investing 97% in a 12-month timeframe 82% Network capacity 85% 89% 72% Management of… 67% 70% 67% 43% Private cloud… 62% 44% 55% 29%Figure 1: Which of the following are on your organisations IT agendafor the next 12 months? – Total incremental investment vs. new/firsttime investment in Q1, Q2 and Q3 of 2012
  8. 8. Which of these operational technologies are on your organisations IT agenda for the next 12 months? % of those planning to Total planning to invest invest where it is a first time investmentQ1 resultQ2 resultQ3 result 86% Improving security 88% 97% 82% Network capacity 85% 89% 72% Management of… 67% 70% 67% 43% % that are new Private cloud… 62% 44% adopters 55% 29%Figure 1: Which of the following are on your organisations IT agendafor the next 12 months? – Total incremental investment vs. new/firsttime investment in Q1, Q2 and Q3 of 2012
  9. 9. Which of these operational technologies are on your organisations IT agenda for the next 12 months? % of those planning to Total planning to invest invest where it is a first time investmentQ1 resultQ2 resultQ3 result 86% These areas continue to Improving security 88% attract investment from the 97% great majority of UK enterprises. Naturally none 82% was a new adopter. Network capacity 85% 89% Is the slowdown in first time 72% Private Cloud investment Management of… 67% during Q3 a sign of maturity..? 70% 67% 43% Private cloud… 62% 44% 55% 29%Figure 1: Which of the following are on your organisations IT agendafor the next 12 months? – Total incremental investment vs. new/firsttime investment in Q1, Q2 and Q3 of 2012
  10. 10. When in the next 12 months will you invest in these operational technologies? Q1 result Q2 result Q3 result Companies investing in 1-3 Companies investing in 3- Companies investing in 6- months 6 months 12 months Improving security 27% 44% 34% % planning to invest in the Network capacity 31% 20% 31% quarter when they were surveyed Management of big 14% 17% 15% dataPrivate cloud computing 18% 17% 16% Figure 2: When will this investment take place? Q1 vs Q2 vs Q3 2012:
  11. 11. When in the next 12 months will you invest in these operational technologies? Q1 result Q2 result Q3 result Companies investing in 1-3 Companies investing in 3- Companies investing in 6- months 6 months 12 months Improving security 27% 44% 34% 18% 18% 32% % planning to invest in the Network capacity 31% 20% 31% 34% 26% 33% quarter following the one when they were surveyed Management of big 14% 17% 15% 19% 33% 26% dataPrivate cloud computing 18% 17% 16% 18% 24% 16% Figure 2: When will this investment take place? Q1 vs Q2 vs Q3 2012:
  12. 12. When in the next 12 months will you invest in these operational technologies? Q1 result Q2 result Q3 result Companies investing in 1-3 Companies investing in 3- Companies investing in 6- months 6 months 12 months Improving security 26% 26% 31% % planning to invest 6-12 Network capacity months after they were 31% 25% 25% surveyed Management of big 31% 25% 29% dataPrivate cloud computing 27% 25% 23% Figure 2: When will this investment take place? Q1 vs Q2 vs Q3 2012:
  13. 13. When in the next 12 months will you invest in these operational technologies? Q1 result Q2 result Q3 result Companies investing in 1-3 Companies investing in 3- Companies investing in 6- months 6 months 12 months Improving security 27% 44% 34% 18% 18% 32% 26% 26% 31% Network capacity 31% 20% 31% 34% 26% 33% 31% 25% 25% Management of big 14% 17% 15% 19% 33% 26% 31% 25% 29% dataPrivate cloud computing 18% 17% 16% 18% 24% 16% 27% 25% 23% What is this telling us..? Evidently operational technologies are predominantly a maintained & Figure 2: When will this investment take place? Q1 vs Q2 vs Q3 2012: constant draw on investment. Although Private Cloud continues to look like a slightly longer-term plan in comparison.
  14. 14. Section Two:Virtualisation Technologies – PlannedInvestment
  15. 15. Which of these virtualisation technologies are on your organisations IT agenda for the next 12 months? % of those planning to Total planning to invest invest where it is a first time investmentQ1 resultQ2 resultQ3 result 83% 22% Server virtualisation 83% 22% 85% 14% 83% 30% Storage virtualisation 76% 26% 81% 20% 73% 36% Desktop virtualisation 75% 27% 83% 29%Figure 3: Which of the following are on your organisations IT agendafor the next 12 months? – Total incremental investment vs. new/firsttime investment in Q1, Q2 and Q3of 2012
  16. 16. Which of these virtualisation technologies are on your organisations IT agenda for the next 12 months? % of those planning to Total planning to invest invest where it is a first time investmentQ1 resultQ2 resultQ3 result 83% 22% Server virtualisation 83% 22% 85% 14% 83% 30% Storage virtualisation 76% 26% 81% 20% 73% 36% Desktop virtualisation 75% 27% 83% 29%Figure 3: Which of the following are on your organisations IT agenda Investment in virtualisation remains high with afor the next 12 months? – Total incremental investment vs. new/first greater number of organisations stating that this istime investment in Q1, Q2 and Q3 of 2012 their first time in adopting the technology. Is the perceived move towards BYOD stimulating growth..?
  17. 17. When in the next 12 months will you invest in these virtualisation technologies? Q1 result Q2 result Q3 result Companies Companies investing in 1-3 Companies investing in 6- investing in 3-6 months 12 months months Server 51% 46% 53% 12% 13% 17% 25% 19% 15%virtualisation Storage 38% 38% 41% 17% 22% 18% 21% 23% 22%virtualisation Desktop 29% 29% 25% 14% 19% 26% 32% 25% 32%virtualisation What is this telling us..? Is Server & Storage Figure 4: When will this investment take place? Q1 vs Q2 vs Q3 2012 Virtualisation more of a commodity investment..? Is Desktop virtualisation going through a cycle of deploy- assess-invest driven by BYOD..?
  18. 18. Section Three:Customer Mobility Technologies – PlannedInvestment
  19. 19. Which of these customer mobility technologies are on your organisations IT agenda for the next 12 months? % of those planning to Total planning to invest invest where it is a first time investmentQ1 resultQ2 resultQ3 result 71% 42% Mobile optimisation of… 64% 36% 69% 39% 70% 46% Mobile apps for customers 64% 44% 66% 38% 54% 54% Mobile payments 53% 51% 52% 58%Figure 5: Which of the following are on your organisations IT agendafor the next 12 months? – Total incremental investment vs. new/firsttime investment in Q1, Q2 and Q3 of 2012
  20. 20. Which of these customer mobility technologies are on your organisations IT agenda for the next 12 months? % of those planning to Total planning to invest invest where it is a first time investmentQ1 resultQ2 resultQ3 result 71% 42% Mobile optimisation of… 64% 36% 69% 39% 70% 46% Mobile apps for customers 64% 44% 66% 38% 54% 54% Mobile payments 53% 51% 52% 58%Figure 5: Which of the following are on your organisations IT agenda The drive behind IT servicing the “flexible Enterprise”for the next 12 months? – Total incremental investment vs. new/firsttime investment in Q1, Q2 and Q3 of 2012 continues at pace. Investment in Mobility remains high, with significant new investors looking at this for the first time.
  21. 21. When in the next 12 months will you invest in these customer mobility technologies? Q1 result Q2 result Q3 result Companies investing in 1-3 Companies investing in Companies investing in months 3-6 months 6-12 monthsMobile optimisation of 21% 15% 23% 22% 27% 25% 27% 23% 21% website Mobile apps for 25% 26% 20% 25% 20% 20% 13% 25% 26% customers Mobile payments 20% 16% 12% 22% 15% 17% 15% 19% 23% What is this telling us..? Enterprises are clearly Figure 6: When will this investment take place? Q1 vs Q2 vs Q3 2012 looking to reach customers through convenience & deliver access on the move. With growing numbers looking to invest in the longer term, mobility is clearly here to stay.
  22. 22. Section Four:Flexible Working Technologies – PlannedInvestment
  23. 23. Which of these flexible working technologies are on your organisations IT agenda for the next 12 months? % of those planning to invest Total planning to invest where it is a first time investmentQ1 resultQ2 result 69% 26%Q3 result Monitor/restrict employee… 61% 23% 68% 21% 67% 52% Provide tablets to employees 51% 45% 65% 51% 67% 28% Provide smartphones to employees 68% 21% 73% 23% 63% 40% Enterprise social media 51% 35% 63% 41% 63% 27% Enabling flexible working 67% 21% 71% 15% 60% 47% Mobile apps for employees 60% 62% 61% 57% Figure 7: Which of the following are on your organisations IT agenda for the next 12 months? – Total incremental investment vs. new/first time investment in Q1 and Q2 of 2012
  24. 24. Which of these flexible working technologies are on your organisations IT agenda for the next 12 months? % of those planning to invest Total planning to invest where it is a first time investmentQ1 resultQ2 result 69% 26%Q3 result Monitor/restrict employee… 61% 23% 68% 21% 67% 52% Provide tablets to employees 51% 45% 65% 51% 67% 28% Provide smartphones to employees 68% 21% 73% 23% 63% 40% Enterprise social media 51% 35% 63% 41% 63% 27% Enabling flexible working 67% 21% 71% 15% 60% 47% Mobile apps for employees 60% 62% 61% 57% Figure 7: Which of the following are on your The increasing and growing provision of smartphones organisations IT agenda for the next 12 months? – and, especially, tablets shows that enterprises are not Total incremental investment vs. new/first time investment in Q1 and Q2 of 2012 universally surrendering before the BYO tide. High levels of investment in mobile apps for employees is maintained in Q3, be it BYO fuelled or employer provisioned, the momentum in provisioning mobile solutions is clear.
  25. 25. When in the next 12 months will you invest in these flexible working technologies ? Q1 result Q2 result Q3 result Companies investing in 1-3 Companies investing in Companies investing in 6-12 months 3-6 months months Monitor/restrict employee 18% 19% 19% 27% 24% 25% 15% 27% 24% non-work net use Provide tablets to 18% 23% 10% 9% 22% 23% 19% 27% 32% employees Provide smartphones 27% 37% 22% 12% 16% 21% 19% 24% 30% to employeesEnterprise social media 21% 16% 14% 16% 22% 25% 19% 20% 24% Enabling flexible 23% 26% 37% 23% 19% 21% 18% 21% 13% working Mobile apps for 13% 22% 16% 26% 23% 19% 12% 24% 26% employees What is this telling us..? IT prioritisation related to flexible Figure 8: When will this investment take place? Q1 vs Q2 vs Q3 2012 working is clear – with a gradual shift in short-term enablement, through to longer term investment in provision. But are adequate policies in place for managing these plans..?
  26. 26. Section Four:Next Generation Technologies – PlannedInvestment
  27. 27. Which of these next generation technologies are on your organisations IT agenda for the next 12 months? % of those planning to invest where it is a first Total planning to invest time investmentQ1 resultQ2 resultQ3 result 64% 31% Next generation/real-… 58% 50% 55% 49% 47% 33% Geo-mapping… 36% 47% 35% 57% 46% 39% Context-aware… 41% 68% 40% 58% 28% 46% 3D printing 21% 57% 24% 50%Figure 9: Which of the following are on your organisations IT agendafor the next 12 months? – Total incremental investment vs. new/firsttime investment in Q1, Q2 and Q3 of 2012
  28. 28. Which of these next generation technologies are on your organisations IT agenda for the next 12 months? % of those planning to invest where it is a first Total planning to invest time investmentQ1 resultQ2 resultQ3 result 64% 31% Next generation/real-… 58% 50% 55% 49% 47% 33% Geo-mapping… 36% 47% 35% 57% 46% 39% Context-aware… 41% 68% 40% 58% 28% 46% 3D printing 21% 57% 24% 50%Figure 9: Which of the following are on your organisations IT agenda The monitor reveals significant on-going investment activityfor the next 12 months? – Total incremental investment vs. new/first in these area, especially next generation/real-time analytics.time investment in Q1, Q2 and Q3 of 2012 Not surprisingly in this category, the percentage of first-time adoption is high, with the acceleration seen in Q2 somewhat maintained. Is the perceived need to better understand customers driving adoption..?
  29. 29. When in the next 12 months will you invest in these next generation technologies? Q1 result Q2 result Q3 result Companies Companies investing in Companies investing in investing in 1-3 3-6 months 6-12 months months Next generation/real- 17% 11% 10% 18% 24% 13% 29% 23% 32% time analyticsGeo-mapping technology 10% 12% 5% 7% 20% 18% 17% 17% 12% Context-aware 10% 7% 3% 12% 18% 13% 22% 18% 24% computing 3D printing 8% 4% 4% 5% 8% 8% 12% 12% 12% What is this telling us..? Evidence would suggest a “let’s wait and see” mentality, with the majority of those Figure 10: When will this investment take place? Q1 vs Q2 vs Q3 2012 intending to invest planning to do so in more than 6-months’ time. Are analytics – of all kinds – seen as a nice to have or must have..? Is the differentiation or competitive advantage message reaching IT..?
  30. 30. UK Enterprise Investment MonitorPriorities 2012Q3 Update

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