Brokering For Knowing An Australian Case Study, Quebec Sept 07


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A case study of lessons learned by Land & Water Australia about knowledge brokering to improve research management and uptake, presented at a workshop in Quebec run by Environment Canada and attended by science communication experts from Canada, the UK, US and The Netherlands.

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Brokering For Knowing An Australian Case Study, Quebec Sept 07

  1. 1. Brokering for knowing — a spectrum of options an Australian case Auberge du Lac a la Loutre 18.9.07 Andrew Campbell 1 Outline • Inform • Consult • Matchmake • Engage • Collaborate • Build adaptive capacity Retrofitted to an Australian case 2 1
  2. 2. Land & Water Australia ♦ One of 14 Rural R&D Corporations and related companies - Statutory Authority (PIERD Act 1989) ♦ research to support sustainable resource management ♦ we buy, broker and manage research, we don’t do it don’ ♦ managed corporately, independent Board (CAC Act) ♦ $12.8m appropriation; ~$33m R&D spend (2005-6) ♦ >45 co-investing partners ♦ We’re in the knowledge business We’ 3 Possible cases of policy-driven LWA-funded research • Conservation of native vegetation on private land • Irrigation water use efficiency • Climate risk management in agriculture • Water property rights • Environmental water allocation • Managing riparian lands • Market-based instruments for environmental services • Servicing the knowledge needs of the Regional Investment Model for NRM 4 2
  3. 3. The regional model: an integrated approach • The regional model (56 catchment bodies) is an ambitious attempt to implement sustainable NRM at a landscape scale: – Devolve decision making & resource allocation to appropriate scale – Tap into and build on deep local knowledge and connection to place – Work across issues and industries in an integrated way • integration means making whole – across scales, issues, land tenures and land uses – in the users’ context • that requires excellent relationships • And comprehensive knowledge 5 Inform • submission to both political parties during 2004 election campaign – seeking $40 million (of which $8m for regional knowledge brokering) • liaison with key NGOs • follow up with key officials post-election • submission to Ministerial review 6 3
  4. 4. Consult • in-depth research with six regions (serendipity) • face to face contact with many more • systematic phone, email and postal survey • creation of an informal working group • An e-newsletter: 7 Information & Knowledge Flows South-West Victorian dairy farmers UDV Consumer • Note no direct connect between CMA and dairy farmers Factories Financial • Nor from DSE or EPA to dairy institutions Dairy farmers farmers TAFE Dairy Australia • Distance from dairy farmers to Private consultants Ag. service providers LWA is even greater • Dairy Australia connect is West Vic. Other govt. Dairy SWWA stronger SRW DPI University • Milk factory, DPI and consultant connect is strongest EPA Landcare / env’t • CCMA needs to work more services through Milk factory, DPI and DSE CMA’s ag service providers to get to Local govt. dairy farmers LWA Indigenous groups 8 4
  5. 5. What regional NRM bodies are telling us: INFOGLUT and FRAGMENTATION Concerns expressed by regional bodies: ‘Where is it and how do we get to it?’ “I’m aware of websites, but sometimes telling staff to look at a website is like being asked to go look at the National Library” • Fragmentation of information sources • Volume, Relevance and Accessibility of information • Information sharing between regions and between national organisations • Two-way flow between regions and national organisations 9 Matchmake & engage Collaborate and build adaptive capacity • $2.8m pilot project announced 2005 • technical working group (key blockers) • Enthusiasts working group - key facilitators • Dedicated team recruited (5 staff) • Many workshops & meetings in nice places 10 5
  6. 6. Many workshops & meetings in nice places Many workshops & meetings in nice places 6
  7. 7. Knowledge assets of interest Magazines Spatial datasets Publications Reference books •Reference books Funding Journal•Journal articles and (Guidelines opportunities manuals etc) articles•Research reports •Pamphlets Anecdotal •Magazines Conference evidence Research proceedings •Conference proceedings report Knowledge needs Current Specialist Decision Decision support tools research Research directory frameworks •Programsadvice projects •Models •Projects •Decision frameworks •Specialist contacts Current research Models •Spreadsheets Spreadsheets for advice programs 3 strategies to expose assets Strategy 3: individuals Spider of specified ASDD National AANRO NRM sites search the www and Library add assets to their personal library, Manual then exposed for collation FSKS Database & of other users assets Gathering search index by team tool Strategy 1: A search G Strategy 2: the team O of major NRM asset will manually O Personal repositories + WWW library collate some G a spider of L significant assets significant sites E 7
  8. 8. NRM Toolbar interface [Click name to [Click name to My profile NRM search open My library] see librarian Customise my Google Australia R&D Directory services] toolbar Organisation This Worked Here! Click dropdown Update toolbar assets to view list of Includes form Uninstall toolbar Knowledge needs Advanced folders for requesting Help Events and funding (Playlists) that information from Contact us [Searches on Decision tools stays open to the librarian selection] allow drag and Knowledge market drop from Square icon report search results indicates Add/Delete which databases search engine is selected [Click to see current [Click to logout or alerts plus access login as someone alert settings] else] Targeting mechanisms at knowledge flow Regional National NRM NRM R&D Organisations Knowledge Brokers / Facilitators 16 8
  9. 9. We’re working on Funding the arrows: • Regional to National mechanisms • Regional to Regional mechanisms • National to Regional mechanisms • Knowledge Broker mechanisms – Building skills within and between regional bodies – Helping regions to plug into appropriate expertise and advice • National R&D mechanisms – Getting our own act together – Publishing analyses that make systemic issues more visible 17 Example of an adoptability filter - farm scale 9
  10. 10. Knowledge Management take home messages the job is relatively straightforward, it’s about: • knowledge targeted to user needs • which informs the research process • making knowledge more accessible & interactive • and ensuring that ‘old’ stuff remains accessible • BUT incorporating different knowledge domains mandates good soft systems, not just fancier databases 19 for more info: 20 10