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Lean & Design Thinking in Education
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Education
Design
Presentations & Public Speaking
After writing a post on Medium about my Design Thinking experiments in the the UX class I taught last semester, I had the privilege to be invited by the Dean of School of Media Studies & Information Technology from Humber College to give a talk of the story with the program coordinators and associate dean. These are the slides of my talk.
Andres OspinaFollow
Design Thinking Coach - Digital CX / UX Lead at RBCAdvertisement
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Lean & Design Thinking in Education
- DESIGN THINKING In Education ANDRES OSPINA
- INTERACTIVE PRODUCTION Fall 2014
- How am I going to do this?
- Why am I doing this?
- Because I care; I wanted to share more Because I care; I wanted to share more
- I felt a great responsibility for the type of impact I was going to make on the students’ lives. I felt a great responsibility for the type of impact I was going to make on the students’ lives.
- I wanted to bring real life approaches and processes into the class I wanted to bring real life approaches and processes into the class
- How can I start?
- Listen to people Create Empathy Meaningful Service Collect Feedback (Know them individually) Inspire through storytelling (Make a connection) Solve meaningful problems (Focus on doing what’s best for them) CLASS PRINCIPLES
- ESTABLISH A RELATIONSHIP1
- Inspire
- Think Big
- User Student=
- Self persona exercise
- Collect Feedback and ideas
- BUILDING TEAMS2
- Pitching and recruiting talent
- HCD Technology Business Design
- 32 Students 6 Teams
- A lean start up mindset
- What smart companies expect from their employees?
- It doesn’t make sense to hire smart people and then tell them what to do; we hire smart people so they can tell us what to do. —Steve Jobs
- NEW COURSE OUTLINE3
- Increasing number of tools = generic product Unique product = much better value
- Because is fun!
- I used Simon Sinek’s Golden Circle approach to structure the product design process from the WHY to the WHAT
- Class Road Map Problem Discovery Business Research Customer & User Research UX Strategy First Assumptions Prototyping Testing Observation & opportunities finding SWOT Matrix Customer & User Research Road mapping Features definition UX & UI Tools Final Presentation Case Study Qualitative Testing & Refinement Sep 02 Dec 09 CC Final Exam WHY HOW WHAT CC CC CC CC CC CC CCCC
- Inspiration & Learning Class Cycle Team work / Research Discovery & Ideation Prototype Share Iterate PROBLEMCC
- Inspiration & Learning Class CycleCC PROBLEM
- Senior UX Designer - UI Developer - Jul 2011
- Dec 2012 subaru.ca Usability analysis, UX research and IA
- Feb 2012 Improved usability of subaru.ca from position 29th to 6th on J.D. POWER usability ranking
- May 2012 Subaru UI Framework
- Increased Production Speed Faster 2X $98K Savings
- Dec 2012 Mobile Hybrid Responsive solution
- Dec 2012 subaru.ca mobile web app redesign
- Dec 2011 2012 Canada Autoshow Kiosk App UX, UI, AS3
- “I want to say thank you for all your stories of success and failure that you’ve shared with us. This really helps me to stay motivated and be positive about what I’m doing.” - Andrew
- Inspiration & Learning Class Cycle Team work / Research PROBLEMCC
- HUMAN CENTERED RESEARCH Qualitative and Quantitative Data
- Inspiration & Learning Class Cycle Team work / Research Discovery & Ideation PROBLEMCC
- STEP AWAY FROM THE COMPUTER
- Inspiration & Learning Class Cycle Team work / Research Discovery & Ideation Prototype PROBLEMCC
- Inspiration & Learning Class Cycle Team work / Research Discovery & Ideation Prototype Iterate PROBLEMCC
- Inspiration & Learning Class Cycle Team work / Research Discovery & Ideation Prototype Share Iterate PROBLEMCC
- CLASSS APPROACH4
- Students Cognitive findings: • Social Fears • Wrong expectations • Lack of inspiration • Sense of ownership • Mental health
- Find and solve problems Create opportunities for the implicit memory to express itself. Iterative process Develop sense of resilience. Lose the fear to fail.
- One on One Time 7:30am 8:00am
- One on One Time + On the road calls Tuesdays: 10:30am - 11:30am You make the call 647 287 1517
- We need larger boards!
- FINAL EXAMS5
- An opportunity to retrospect
- “UX Strategy is the subject we know the least about at this point in our program. Aside from this class, we only had one other course last year that touched a bit on it, so this is definitely an area that I think I can improve on.” — Hazel
- “I think in school we focus too much on the ‘WHAT’ and not so much on the ‘WHY’” — Shawn
- “This semester has been incredibly useful and informative for me. Dabbling in freelance work I can take everything that I’ve learned and apply it to working with clients big or small. Definitely my favorite class and most impactful topic this entire two year course.” — Casy
- CASE STUDIES6
- Compile their 15-week design process story in a 20-minute presentation. THE FINAL CHALLENGE
- “You are the most important product you are building. Use these principles to iterate yourself.”
- Thank you very much! @pinxelar
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