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People + Process + Space = Innovation Culture

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People + Process + Space = Innovation Culture

  1. 1. Andreas Hauser global head of design and co-innovation center people + process + space = innovation culture
  2. 2. our customers produce more than 70 million barrels of oil per day.
  3. 3. accelerate business innovation through radical simplification Consumption for immediate business impact User Experience engage front line employees/customers IT Environment collapse redundant infrastructure layers drive business innovation keep the lights on 28% 72% Forrester IT survey, 2013 drive business innovation keep the lights on
  4. 4. design innovation – mistake #1 over-engineering Technology (feasibility) Business (viability) Human Values (desirability) Photo by Francesco Crippa
  5. 5. design innovation – mistake #2 wishful thinking Technology (feasibility) Business (viability) Human Values (desirability) Photo by Dave Malkoff
  6. 6. design innovation – mistake #3 en vogue Technology (feasibility) Business (viability) Human Values (desirability) Photo by wetwebwork
  7. 7. how to achieve design innovation? Technology (feasibility) Business (viability) Human Values (desirability) design innovation
  8. 8. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 8 consumer user experience is the new standard the world is changing
  9. 9. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 9 the shift from features to experience
  10. 10. Example: Player Engagement
  11. 11. Example: SAP AR Warehouse Picking using Google Glasses
  12. 12. Example: Sales Performance Statistics on HANA
  13. 13. Example: SAP HANA Health at NCT Heidelberg
  14. 14. people + process + space = innovation culture
  15. 15. people: interdisciplinary team Technology (feasibility) Business (viability) Human Values (desirability)
  16. 16. 16© 2015SAP AGor anSAP affiliatecompany. All rights reserved. design is a process Scope 360° Research Synthesize Implement Deploy Test ValidateIdeate Prototype DISCOVER DESIGN DELIVER
  17. 17. space flexible work environment
  18. 18. experience.sap.com/designservices

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