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Getting Started with OKRs

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Getting Started with OKRs

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OKRs are in vogue. But getting started with objectives & key results is a challenge. This small presentation puts forward actionable steps to help you get started.

OKRs are in vogue. But getting started with objectives & key results is a challenge. This small presentation puts forward actionable steps to help you get started.

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Getting Started with OKRs

  1. 1. Getting Started with Objectives & Key Results
  2. 2. Quick Survey Why OKRs? What is your company’s top most priority in the ongoing quarter? Not more than one line :) 2
  3. 3. Quick Survey Why OKRs? If most of your team members answered this question differently, definitely there is a lack of direction. This is where OKRs will provide clarity to the entire company. 3
  4. 4. Discussion Begin with the end in mind: What do you think OKRs will help you with? 4
  5. 5. Discussion Document your expectations from the OKR process adoption. In fact, set OKRs for the OKR project & track their progress. 5
  6. 6. What are OKRs? Andy Grove, Intel CEO, High Output Management ▪ Where do we want to go? (Objective) ▪ How will we pace ourselves to see if we are getting there (Key Results) Objective is ▪ Aspirational ▪ Engaging ▪ Qualitative Key Result is ▪ Quantitative ▪ Focused - not a to do list 6
  7. 7. What are OKRs? 7
  8. 8. Some of the OKR features that are, at times, too much talked about at the cost of others. OKRs are NOT ONLY Top-Down Aligned 8 Numbers Focused
  9. 9. OKR methodology tends to be ineffective if it does not inherit these virtues. OKRs are ALSO Bottom-Up Defined 9 Inspiring Public
  10. 10. 2 types of Key Results VALUE BASED Measure outcomes of activities, how the activities are delivering value. Example- Increase redemption % of points to expire from 45 to 55 ▪ Result focused culture, not task focused ▪ Definition of success - improve something, not ‘do something’ 10 ACTIVITY BASED Measure completion of activities & tasks. Example- Execute marketing campaigns for APAC customers Convert an activity into value ▪ What do we intend to achieve by doing this activity
  11. 11. Benefits of OKRs 1. Less time spent on setting goals 2. Engagement due to participatory nature of process a. Autonomy & accountability 3. Focus due to less number of OKRs 11 The list of OKR benefits is a long one. The one on the right is more with regards to the JPPL context.
  12. 12. The RIGHT OKR Cadence? Usual approach is to adopt dual cadence to separate strategic & tactical OKRs ▪ Company OKRs usually have a longer shelf life (since they are mostly strategic in nature) ▪ Team & Individual OKRs are revisited at a higher frequency (from every month to every six months) - E.g. For a startup who is trying to achieve product-market fit, monthly OKRs tend to be efficient - E.g. For a company that is already serving a long list of customers, quarterly cadence turns out well Key questions to answer while deciding the cadence ▪ How frequently the strategy needs to change - this will be relevant to the industry vertical ▪ How frequently the tactics need to change - relevant to the stage of the company 12
  13. 13. “ Teams tend to assume that things are impossible, rather than figuring out what is actually possible. It’s why we’ve put so much energy into hiring independent thinkers at Google, & setting big goals. 13
  14. 14. 14 Concept of Stretch Goals Beyond Comfort Zone Achieve Unthinkable Not Demotivating
  15. 15. OKRs & Annual Appraisals 15
  16. 16. Possible options 16 OKR progress shouldn’t factor in compensation If at all, use OKR grades as inputs for revisions It may sound a bit subjective, but the comments/feedback on OKRs at the time of grading are a great source of input Difficulty of OKRs & their impact on the business OKR & Annual Reviews
  17. 17. Common Mistakes Too many objectives or too many key results Setting up vague key results Only Top-down approach is not OKRs 17 Not making your day to day workflow accommodate OKRs Blindly copying someone else’s methodology Tasks are not key results
  18. 18. Identifying Top Company Goals Long term goal 18 Short Term OKRs Vision
  19. 19. OKR Flavours Google Annual strategic cadence, quarterly tactical cadence. Larry & Sergey’s goals are available for anyone to see within the company. Executives also own a bunch of individual OKRs, not just company OKRs. Spotify No individual OKRs. Corporate level OKRs are set more frequently & thus changing everything up to the individual level every time there is a change in corporate OKR, didn’t make much sense. Company OKRs define the WHY & Team OKRs identify HOW. Spotify Rhythm. Sears People can opt-in to use OKRs. It is not mandatory for everyone. And Q over Q, they see about 60-75% participation. There is a Sears webinar on youtube, if you are interested. 19
  20. 20. OKRs for Projects & BAU Cases Keep in mind that OKRs should comprise of ‘Key’ Results. Not every day to day activity is supposed to be covered by OKRs. 20
  21. 21. Next Steps 21 - Create a publicly available documentation space - Scope your OKR project - Finalise OKRs for your OKR project - Pilot Rollout - Draft OKRs
  22. 22. THANK YOU! 22

Editor's Notes

  • O - Implement a goal setting process that helps employees become more productive
    KR 1 - OKRs implemented org wide by end of Q3
    KR 2 - Document at least 5 positive experiences by employees that are specifically related to increase in productivity


    O - Increase platform engagement
    KR 1 - Go-live 2 highest voted features
    KR 2 - Track changes in metric - no of OKRs graded/quarter/user
    KR 3 - Increase no of daily active users from 47% to 65%

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