New Analyst 101

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New Analysts 101 Webinar
audio at http://www.blogtalkradio.com/Deborah-Osborne/2009/09/22/New-Analyst-101-Webinar

Join me, Deborah Osborne, for some tips for new crime intelligence analysts. Some of these tips are things you will never read in a book!

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New Analyst 101

  1. 1. New Analyst 101audio at http://www.blogtalkradio.com/Deborah-Osborne/2009/09/22/New-Analyst-101-Webinar<br />Tips and Tricks to Guide You<br />
  2. 2. Things You Must Know<br />Information<br />Skills<br />Uniform Crime Report<br />Jurisdiction Facts<br />Processes<br />Subject Matter Facts<br />Actual Criminals & Crime Groups<br />Actual Crime Problems<br />Available Tools &Technology<br />Available Resources<br />Analytical Product Options<br />Gathering & Organizing Relevant Information<br />Identifying Relevant Patterns<br />Producing Relevant Work<br />Networking & Communicating<br />Prioritizing & Time Management<br />Relevant Researching<br />
  3. 3. Uniform Crime Reports<br />
  4. 4. Jurisdiction Facts<br />Size (Square Miles)<br />Population (Residents and Day Time)<br />Crime Rate <br />Economy<br />Characteristics<br />Go on ride-alongs!<br />
  5. 5. Processes<br />Compstat<br />Community Policing<br />Problem Oriented Policing<br />Intelligence Led Policing<br />
  6. 6. Subject Matter Facts<br />Develop expertise in the area you are assigned (robbery, burglary, jack-of-all-trades, motor cycle gangs, sex offenses, money laundering – whatever)<br />Expand your expertise once you master the area of your responsibility<br />
  7. 7. Actual Criminals & Crime Groups<br />Who are your problems?<br />Debrief officers, analyze data<br />Who operates in your jurisdiction? What gangs? Organized crime groups? Do traveling criminals visit in fall and spring?<br />Do you have some problem families – not organized crime per se – but criminal nevertheless?<br />
  8. 8. Actual Crime Problems<br />Big city problems: shootings, robberies, gangs, commercial burglary, bootlegging<br />Small town problems: theft from vehicles, vandalism, burglary, traffic<br />What does your jurisdiction need to focus on? How do you prioritize?<br />
  9. 9. Available Tools & Technology<br />From simplest to all the bells and whistles… simple is sometimes best<br />MS Office is your friend<br />Google maps, Rflow, think low cost<br />Get training – the tools don’t work by themselves<br />Automate whenever possible<br />
  10. 10. Available Resources<br />Search the Internet<br />Attend conferences<br />Join Listservers<br />Hunt for resources!<br />Ask for help!<br />
  11. 11. Analytical Product Options<br />We often fall short here – just what is it we are supposed to create?<br />Your products should pass the “so what?” test<br />Ask for guidance and advice<br />Produce and show your agency what you can do – they need to see it – they cannot imagine it<br />Spell correctly and use good grammar<br />
  12. 12. Gathering & Organizing Relevant Information<br />Not just police data!<br />The key here – learn what is relevant<br />Plan, plan ahead<br />Use consistent data entry<br />Do a time study on yourself to reduce time wasters (surfing is fun but…)<br />Be proactive<br />Revise as needed – don’t just stick with what you have always done<br />
  13. 13. Identifying Relevant Patterns<br />You will do a lot of searching and find nothing worth writing about<br />Relevant means it meets the “so what?” test – can something be done about this pattern?<br />Once you find a relevant pattern look for more information about it<br />Keep track of your past work on patterns - some of it will come in handy in the future<br />
  14. 14. Producing Relevant Work<br />Is anyone using what you produce so far? Have you asked?<br />Surveys have limits – talk to real people<br />Don’t be afraid to have new ideas for relevant work – this is a young profession – we need new ideas<br />Executive summaries are mandatory<br />The minimum for the most impact<br />The issue of recommendations<br />
  15. 15. Networking & Communicating<br />You NEED people<br />Network with your peers<br />Network with officers<br />Network with agencies<br />Network with academia<br />Improve your communication skills<br />Communicate in new ways<br />
  16. 16. Prioritizing & Time Management<br />Time is of the essence!<br />What comes first? <br />The top managers must be satisfied<br />Danger is a priority<br />Be proactive during slow times<br />Use the 80/20 rule<br />
  17. 17. Relevant Researching<br />Practical is best – this is the real world<br />The Center for Problem Oriented Policing<br />The Police Foundation<br />Your peers<br />Online libraries and publications<br />Internet limitations<br />Pick up the phone<br />Share<br />
  18. 18. Tips and Tricks<br />Daily Maintenance<br />Proactive Searching & Collection<br />Say NO<br />Excel Pivot Tables<br />Excel Formulas, Graphs & Tables<br />Making Templates & Being Consistent<br />Find the Workers<br />Ask for Help<br />Create a Support System<br />Creative & Strategic Thinking<br />
  19. 19. Daily Maintenance<br />Review crimes daily!<br />Collect data daily and organize it<br />Clean out email<br />Develop a system for filing<br />Create your own databases if needed<br />Streamline<br />
  20. 20. Proactive Searching & Collection<br />Look for problems you don’t know about<br />Systematically check for high-threat problems such as sex crime series indicators, targeting of vulnerable victims, and home invasions<br />Systematically check for data related to your prioritized problems<br />Systematically check for other indicators<br />
  21. 21. Say No<br />You cannot be everything to everyone<br />Know your limits<br />Ask for guidance on what you can decline to do<br />Have a policy of your own<br />Be polite<br />Take assertiveness training if you need it<br />
  22. 22. Excel Pivot Tables<br />Crime analysts love them<br />Any analyst will love them<br />Learn how to use them!<br />
  23. 23. Excel Formulas, Tables & Graphs<br />Formulas simplify your life – can be used to make fields such as day of week, year, month…<br />Tables can be formatted nicely and pasted into your products<br />Graphs are as easy AND useful<br />
  24. 24. Making Templates & Being Consistent<br />Design your product templates<br />Include appropriate information: Agency, Date, Time, Distribution (LE Only etc), Name, Unit, Contact Info<br />Don’t change things unless you need to change them – it will confuse your audience<br />Avoid information clutter – aim for a simple design<br />
  25. 25. Find the Workers<br />Who makes the most arrests?<br />Who shares intelligence?<br />Who asks for your help?<br />Who gives you good information?<br />Who wants to teach you?<br />These individuals are your assets in your organization<br />
  26. 26. Ask for Help<br />People want to help you<br />Experts are often accessible<br />Consider interns<br />IT help to automate<br />
  27. 27. Create a Support System<br />A network of analysts<br />A network of resources<br />A network of officers<br />A multi-jurisdictional network<br />A network of experts<br />
  28. 28. Critical, Creative & Strategic Thinking<br />Reason and decide effectively<br />Invent and create effectively<br />Think ahead and prepare for the future<br />
  29. 29. Adapt<br />Your agency has its particular challenges<br />Seek to improve continuously<br />Don’t get discouraged!<br />
  30. 30. Thank you!<br />www.analystscorner.com<br />

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