1. INSTALLATION AND BASIC CUSTOMIZATION Anahi Ayala Iacucci [email_address] World Bank Zambia PPCR Mission – November 2010

2. Ushahidi builds tools for democratizing information, increasing transparency and lowering the barriers for individuals to share their stories. The Ushahidi Platform allows anyone to gather distributed data via SMS, email, web, Twitter, Facebook and voice mail and visualize it on a map or timeline. Ushahidi’s goal is to create the simplest way of aggregating information from the public for use in crisis response, early warning, development and anything you may have in mind!

3. INSTALLATION

9. Your deployment is now up and running!! To start the customization click on Admin Dashboard and you are ready to manage your Ushahidi platform.

10. MODIFYING THE SETTINGS OF YOUR PLATFORM

12. Go to Settings STEP 2: From the main admin dashboard go to Settings to start modifying the settings of your deployment

13. Settings: The Site STEP 3: Insert your Settings and click on Save Settings. Remember that the Twitter Hashtag you will put in the Twitter Search Terms will be the one that people will use to send you communication related to your platform.

17. MANAGING YOUR PLATFORM

18. Go to Manage STEP 1: From the main admin dashboard go to Manage to start managing your deployment

25. PROCESSING THE INCOMING INFORMATION

26. The Dashboard

39. ENJOY YOUR USHAHIDI PLATFORM