Responsive Design Leadership - One Style Does Not Fit All

Responsive Design Leadership - One Style Does Not Fit All
@amymarquez #PPPConf Responsive Design Leadership One Size Style Does Not Fit All Amy Jiménez Marquez
@amymarquez #PPPConf My path…
@amymarquez #PPPConf My path…
@amymarquez #PPPConf Our Backgrounds Super duper, completely scientific Twitter poll ok, maybe not…
@amymarquez #PPPConf A little backstory
@amymarquez #PPPConf A little backstory
@amymarquez #PPPConf I failed
@amymarquez #PPPConf I failed Brilliant IA Expert knowledge of the enterprise flywheels Solid work on complex systems Can see trouble coming around the corner
@amymarquez #PPPConf I failed Brilliant IA Expert knowledge of the enterprise flywheels Solid work on complex systems Can see trouble coming around the corner Risk-averse… Does not work well with ambiguity… Self-doubt…
@amymarquez #PPPConf I failed Problems were squishy Mission was to push boundaries Often had to define the problems Worked with a lot of new technology Did not set her up for success Did not make her feel safe
@amymarquez #PPPConf I failed Problems were squishy Mission was to push boundaries Often had to define the problems Worked with a lot of new technology Did not set her up for success Did not make her feel safe
@amymarquez #PPPConf Why I failed
@amymarquez #PPPConf How to avoid similar failures
@amymarquez #PPPConf How to avoid similar failures
@amymarquez #PPPConf Know yourself Big 5 Personality Traits Openness Conscientousness Extroversion Agreeableness Neuroticism
@amymarquez #PPPConf Know yourself Big 5 Personality Traits Openness Conscientousness Extroversion Agreeableness Neuroticism “He who knows others is wise; he who knows himself is enlightened.” ― Lao Tzu
@amymarquez #PPPConf Know yourself Myers-Briggs Free at 16Personalities.com, more in-depth analysis at MBTIonline.com Resources StrengthsFinder Book available on Amazon www.gallupstrengthscenter.com/Gallup/StrengthsFinder International Personality Item Pool (IPIP) Available free online https://ipip.ori.org
@amymarquez #PPPConf Know your team
@amymarquez #PPPConf Know your team
@amymarquez #PPPConf But how?
@amymarquez #PPPConf The Empathy Slide “…empathic emotion plays an important role in creating this paternalistic climate of support and protection to promote successful job performance in these high power-distance cultures.” Study - Empathy in the Workplace: A Tool for Effective Leadership   from the Center for Creative Leadership
@amymarquez #PPPConf The Empathy Slide “…empathic emotion plays an important role in creating this paternalistic climate of support and protection to promote successful job performance in these high power-distance cultures.” Study - Empathy in the Workplace: A Tool for Effective Leadership   from the Center for Creative Leadership
@amymarquez #PPPConf What if I’m not good at empathy? • Pay attention to others • Pay attention to yourself • Don’t make assumptions • Leave the rest of the world outside the door at work You can work to become more empathetic…
@amymarquez #PPPConf What if I’m not good at empathy? • Pay attention to others • Pay attention to yourself • Don’t make assumptions • Leave the rest of the world outside the door at work You can work to become more empathetic…
@amymarquez #PPPConf Have all the feels Paul Eckman’s Taxonomy of Compassion “Emotional Resonance” • Reactive Emotional Resonance - Giving the appearance of empathizing with someone • Identical (True) Emotional Resonance - Realizing that someone is in pain and physically experiencing that same feeling Read more at greatergood.berkeley.edu
@amymarquez #PPPConf Don’t fake it til you make it
@amymarquez #PPPConf People should come with instructions…
@amymarquez #PPPConf Social norms • Go out to lunch/coffee • Make sure you leave your building • How do they treat the servers? • How do they treat others at the restaurant? • Ask them about their interests, and share yours • What kinds of questions do they ask you?
@amymarquez #PPPConf Under pressure • How do they respond to sudden change? • Are they able to prioritize, or do they need help with that? • Do they remain calm or get flustered when timelines change? • Learn their stress tells
@amymarquez #PPPConf Under pressure • How do they respond to sudden change? • Are they able to prioritize, or do they need help with that? • Do they remain calm or get flustered when timelines change? • Learn their stress tells
@amymarquez #PPPConf Communication skills • Can they clearly communicate their thought processes? • Are they good at giving and receiving critique? • Are they comfortable presenting in front of teammates? • …in front of leadership?
@amymarquez #PPPConf Communication skills • Can they clearly communicate their thought processes? • Are they good at giving and receiving critique? • Are they comfortable presenting in front of teammates? • …in front of leadership?
@amymarquez #PPPConf Collaboration skills • Do they work well in groups? • Do they tend to facilitate in collaborative sessions? • Are they often quiet during workshops or critiques? • Do they do well with disorganization?
@amymarquez #PPPConf Collaboration skills • Do they work well in groups? • Do they tend to facilitate in collaborative sessions? • Are they often quiet during workshops or critiques? • Do they do well with disorganization?
@amymarquez #PPPConf Finding individual motivation • What is the team member passionate about? • What kind of projects are they drawn to? • Are they being challenged? • How do they like to be recognized?
@amymarquez #PPPConf Finding individual motivation • What is the team member passionate about? • What kind of projects are they drawn to? • Are they being challenged? • How do they like to be recognized?
@amymarquez #PPPConf Reminder…
@amymarquez #PPPConf Being responsive • Understand yourself • Practice empathy and true emotional resonance • Seek to know the individuals in your team • Understand how your team works as a whole • Own your mistakes • Forgive yourself when you fail • Always be mentoring, always be mentored
@amymarquez #PPPConf Thank you!
@amymarquez #PPPConf Thank you!

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