What I do: User experience and design research for product, service and system design.
Why I do it: To make people happier, solve real problems, meet real needs, and help organizations be truly person-focused and stay competitive.
How I do it: Through a systematic understanding of people, context, and experience.
Skills + Strengths:
+ Comprehensive knowledge of the user-centered design process, research design, planning and project management.
+ User experience research, including generative research (ethnography and contextual inquiry) and evaluative research (concept, prototype and product feedback through interviews and usability studies.)
+ A knack for asking the right questions,...