Complete Marketing and Website Portfolio with most updated work

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Complete Marketing and Website Portfolio with most updated work

  1. 1. October 2013 PORTFOLIO Life Science Marketing Amy Duncan | Chief Marketing Consultant | aduncan@goldfishconsulting.com | 858.254.7009 | www.goldfishconsulting.com
  2. 2. About Goldfish Consulting Goldfish Consulting, Inc. was founded in 2008 by three professionals with the goal to help small businesses and entrepreneurs grow their businesses by sharing our expertise in strategic marketing, website design, and outsourced IT. Goldfish is an excellent resource for start-up and fast growing businesses. We provide an immediate qualified alternative for companies lacking suitable resources, or who are short on time or staff. www.goldfishconsulting.com www.goldfishconsulting.com © 2013 Goldfish Consulting, Inc. 2 2
  3. 3. About Goldfish Marketing Goldfish Marketing specializes in helping biotechnology companies and scientific founders create branding and messaging that resonates with like-minded customers and partners. We develop strategies based on VOC, internal audits, and detailed competitive analysis. This provides a foundation for developing value proposition and customer-centric messaging that we translate into marketing activities and sales tools. www.goldfishconsulting.com www.goldfishconsulting.com © 2013 Goldfish Consulting, Inc. 3 3
  4. 4. Goldfish Marketing & Design Team Amy Duncan, Chief Marketing Consultant, has over 15 years of experience designing and executing successful marketing programs for start-up, mid-size, and large global life science corporations. She’s led product management and managed corporate branding initiatives at Invitrogen; developed sales and marketing strategies at Applied Biosystems; and directed product marketing programs at Stemgent, an entrepreneurial start up. As a professional consultant Amy helps companies and scientific founders improve their strategic positioning to build interest and close sales. She specializes in marketing strategy and launching new brands into the market. She’s recognized for her responsiveness, creativity, and professionalism. Amy has a BS in biochemistry from UC Davis and an MBA from San Diego State University. Jad Duncan, Design Chief, specializes in web and graphic design. Originally a stock broker and investment banker, he spent 10 years at General Atomics managing government contracts and purchasing. In 2000, he co-founded a software engineering government contracting business. Jad managed contracting, accounting, payroll, and human resources, growing the company to over 50 employees and $15M in under seven years. In 2008, Jad co-founded Goldfish Consulting having completed his web design certification at UCSD, where he’s designed over 70 web sites and counting. Jad has a BA in mathematical economics from UC Berkeley, an MBA from San Diego State University, and is a graduate of the UC San Diego Digital Arts Center (DAC). www.goldfishconsulting.com www.goldfishconsulting.com © 2013 Goldfish Consulting, Inc. 4 4
  5. 5. Life Science and Biotechnology Clients www.goldfishconsulting.com © 2013 Goldfish Consulting, Inc. 5
  6. 6. Analysis  How strong is our brand?  Are there market opportunities for this idea?  What do customers think of this product?  What’s important to our customers? www.goldfishconsulting.com Strategy  Help me hone my message to a specific market.  How do we approach social media? Banner Ads Exhibit Booths Brand Identity Collateral Websites Product Copy Brochures / Newsletters Case Studies Social Media Creative Brief Brand Platform Messaging and Positioning Internal Audit Market Assessment Market Research (VOC) Competitive Audit Goldfish Marketing Services Content Design  Capture why customers use our product.  Improve our web copy/SEO.  Make our website attract and engage customers.  Make our newsletter more inviting to read.  Create an exhibit booth to match our brand. © 2013 Goldfish Consulting, Inc. 6
  7. 7. Featured Life Science Projects www.goldfishconsulting.com © 2013 Goldfish Consulting, Inc. 7
  8. 8. Capture stories of opinion leaders using our products in case studies Services  Customer Insights (VOC)  Case Study Copywriting  Over 20 completed to date Testimonial “Amy is a very savvy business professional who was able to help me achieve VOC goals, quickly and easily with minimal time and input on my part. She was very responsive and able to get great interviews from several of our key customers. She wrote up the interviews in a concise, easy-to-read manner that passed through the approval process, both in house and from researchers, with minimal changes. Always pleasant to work with and happy to take on new projects. I would recommend Amy for any Marketing/VOC project you have.” - Robyn Leung, Manager, Scientific Writing www.goldfishconsulting.com © 2013 Goldfish Consulting, Inc. 8
  9. 9. Develop targeted messaging for specific customer segments Services  Messaging & Positioning  Brand Platform Development  Creative Brief  Customer Insights (VOC)  Competitive Audit Testimonial “Our experience in developing a brand platform with Amy was great. Amy has deep expertise in the biotech industry and was able to frame and execute on an extremely effective consulting program with results that were thoroughly researched and documented. I highly recommend Amy for her work in branding and message development for our business.” - Merrilyn Datta, Head of Global Services www.goldfishconsulting.com © 2013 Goldfish Consulting, Inc. 9
  10. 10. Create a professional brand image to attract more pharma business Services  Website Design  Brand Identity  Collateral Design  Exhibit Booth Design Testimonial “Amy was excellent to work with when we decided to overhaul our website and printed materials. She easily understood what we were trying to accomplish and how to tie all of our materials from website to brochures and tech sheets together to enhance our image and message. She was always on time and worked within our budget constraints. I highly recommend Amy and Goldfish to anyone that needs web design and graphic work.” - Cal Froburg, Director of Marketing www.goldfishconsulting.com © 2013 Goldfish Consulting, Inc. 10
  11. 11. Gather scientist feedback on new product ideas Services  Messaging & Positioning  Customer Insights (VOC & Survey)  Market Analysis – New Product  Competitive Audit  Website Copywriting/SEO  PowerPoint Technology Presentations  Graphic Design Testimonial "Amy has been a great asset in helping Solulink gather VOC about new products and ideas. She has helped us better position products on our website, improving web metrics. We can confidently rely on her and expect quick turn-around times. It has been a pleasure working with Amy." - Steve De Graw, President www.goldfishconsulting.com © 2013 Goldfish Consulting, Inc. 11
  12. 12. Lead marketing team and help us engage better with customers Services  Messaging & Positioning  Marketing Team Lead  Market Analysis – New Product  Market Research – Survey  Social Media Strategy  Newsletter Content & Production  Networking Event Calendar Testimonial “The segment messaging is really good. I think that is exactly what our clients hear from us. Great presentations of the plans. The energy and excitement for this initiative is really attributed to your hard work and dedication to UL!” - Kim Lim, CEO www.goldfishconsulting.com © 2013 Goldfish Consulting, Inc. 12
  13. 13. Design new identity to update company brand Services  Website Design  Brand Identity  Logo Design  Business Card Design  Exhibit Booth Design  Collateral Design Testimonial “I think the end-result looks very nice indeed: it symbolizes the transition the company is and has been making over the past 6 months.” - Heikki Lanckriet, CEO www.goldfishconsulting.com © 2013 Goldfish Consulting, Inc. 13
  14. 14. Update brand style and messaging for new bioinformatics product Services  Messaging & Positioning  Brand Identity  Exhibit Booth Design  Collateral Design  PowerPoint Design  Banner Ad Design Testimonial “When people walked by the booth they would definitely stop an you could see their eye go toward where the bullet points are. It worked well.” - Ted DeFrank, President of Active Motif www.goldfishconsulting.com © 2013 Goldfish Consulting, Inc. 14
  15. 15. Create brand identity and messaging for new bioinformatics service Services  Website Design  Brand Identity  Logo Design  Business Card Design  Collateral Design  Messaging & Positioning Testimonial "Amy's group built my website, designed and printed flyers, created a company logo, and made the best business cards that I have ever had! I found that she is personable, creative, reliable and a person of high integrity. I highly recommend Amy Duncan for your next project." - Martin Gollery, Founder www.goldfishconsulting.com © 2013 Goldfish Consulting, Inc. 15
  16. 16. Create brand identity and website for new technology start up Services  Website Design  Brand Identity  Logo Design  Business Card Design  Market Analysis  Press Release Testimonial “It was a pleasure working with the Goldfish team to design and implement the TissueNetix website. I am very pleased with the result and I am looking forward to working with Goldfish on future projects for my company.” - David A. Giegel, President www.goldfishconsulting.com © 2013 Goldfish Consulting, Inc. 16
  17. 17. Give website a professional company look, matched to concerns of target audience Services  Website Design  Brand Identity  Logo Refinement Testimonial "When Orphagen was looking to re-work its company website we engaged Amy’s company Goldfish following a personal recommendation. Amy and Jad were very professional and offered a number of insightful options to suit our business, our target audience and the innovative vibe that Orphagen was looking to portray. The site looks great and we are very happy with how it turned out. On top of that, they were a delight to work with and I would highly recommend them." - Cate Challen, PhD, Director of Business Development www.goldfishconsulting.com © 2013 Goldfish Consulting, Inc. 17
  18. 18. Update website look and feel Services  Website Design  Brand Platform  Creative Brief Testimonial "The website looks great!” - Phoebe Bonner-Ferraby, Vice President, Commercial Operations www.goldfishconsulting.com © 2013 Goldfish Consulting, Inc. 18
  19. 19. Help us launch a product into the US life sciences market Services  Messaging & Positioning  Customer Insights (VOC)  Exhibit Booth Design  Collateral Design  Copywriting  Facebook Contest  HUPO In-booth Game Testimonial “Amy was an invaluable resource in developing marketing strategies and creative ideas for our product launch into the US market. Through customer insights she obtained honest feedback from scientists about our products and provided excellent recommendations. She developed competitive positioning and messaging, coupled to an interactive tradeshow theme and contest that built awareness and trial. Amy produces high-quality work, even with tight deadlines. It was a pleasure working with her.” - John Manusu, Chairman www.goldfishconsulting.com © 2013 Goldfish Consulting, Inc. 19
  20. 20. Update logo and brand image to improve professionalism Services  Website Design  Logo Design  Business Card Design  Collateral Design Testimonial "Overall the site looks good. The cards and letterhead look nice, especially the cards." - Jinliang Li, President www.goldfishconsulting.com © 2013 Goldfish Consulting, Inc. 20
  21. 21. Update website and collateral for environmental services company Services  Website Design  Logo Design  Collateral Design Testimonial "I recently hired Goldfish Consulting to rework my website and brochures at Pure Effect, Inc. I worked with Jad and Amy directly with all of my content and design for the website and brochures, and was very pleased with the results. I now use Goldfish for various other marketing tools, and will continue to do so in the future." - Robert Robinson, President www.goldfishconsulting.com © 2013 Goldfish Consulting, Inc. 21
  22. 22. Help us reach customers in the life sciences and medical device markets Services  Market Analysis  Messaging & Positioning / Creative Brief  Brochure Copywriting  Brochure Design Direction Testimonial “Amy was both flexible and professional as we continued to define what our specific needs were. Ultimately, she delivered a concise and clear breakdown of the market segment we were trying to develop. She helped us to define entry points as well as the language to use to appeal to our target customers. Amy and her company, Goldfish Consulting, provided an excellent value to us and she gets my enthusiastic recommendation.” - Dan Kline, Owner/Founder www.goldfishconsulting.com © 2013 Goldfish Consulting, Inc. 22
  23. 23. Design collateral and exhibit booth to engage diagnostic market at conferences Services  Collateral Design  Exhibit Booth Design  Copywriting / Content Testimonial “Thanks for the design concepts for the insert. The layout looks nice.” - Vincent Vu, CEO www.goldfishconsulting.com © 2013 Goldfish Consulting, Inc. 23
  24. 24. Design logo and website for mail-in plasmid prep service Services  Website Design  Logo Design www.goldfishconsulting.com © 2013 Goldfish Consulting, Inc. 24
  25. 25. Guest author with OBR Writing Services  Selected as a guest author for the “business-bytes” feature of the Oxbridge Biotech Roundtable (OBR) website. Link Testimonial Link “I very much enjoyed reading your article, and would like to publish it on the OBR Roundtable Review. Please also consider becoming a Staff Writer for the Roundtable Review.” - Diana Samuel, OBR Chapter Correspondent, Glasgow www.goldfishconsulting.com © 2013 Goldfish Consulting, Inc. 25
  26. 26. Chair of SDEE Newsletter Writing Services  Write company profiles for the San Diego Entrepreneur’s Exchange (SDEE) Newsletter.  Chair team of writers and graphic designers Testimonial “I like your article a lot! Thanks for the opportunity to see ourselves from this angle.” - Jiwu Wang, PhD, President and CEO of Allele Biotechnology www.goldfishconsulting.com © 2013 Goldfish Consulting, Inc. 26
  27. 27. Strategic Market Analysis Market Analysis and Strategies  Market Research  Market Analysis  Copywriting  Brochure Design Direction Testimonial “We are all very impressed with the work you’ve done and think you are a great fit with the team here. We have more projects for you coming.” - Meredith Manning, VP Marketing www.goldfishconsulting.com © 2013 Goldfish Consulting, Inc. 27
  28. 28. Brand Integration and Communication Services  Brand Integration  Corporate Capabilities Deck  Copywriting  Brochure Design Direction Testimonial “Amy has been an outstanding resource when I have needed expert assistance with communications and branding strategies. She has keen insight and high-level corporate experience dealing with demanding marketing executives. She created solid brand integration plans for me while at two major companies in the Life Science industry (Invitrogen and Affymetrix). In my current role as Sr. Director of Integrated Communications at Affymetrix, I have used her work as the foundation that guides all new brand integrations. She also developed a corporate product brochure that has been the dominate communication vehicle used at sales events and major corporate functions such as investor conferences and press events. Amy provides superb service and I will not hesitate to use her in the future should an opportunity arise. She has my highest recommendation and I am happy to speak with anyone seeking her consulting services.” – Annette Summers, Sr. Director, Integrated Communications, Affymetrix www.goldfishconsulting.com © 2013 Goldfish Consulting, Inc. 28
  29. 29. Branding for School Fundraiser Services  Brand Identity  Website Design  Collateral Design  Communications Calendar Testimonials  "You really added such a professional element that I know it got off on the right foot.“  “You and Jad have done such a terrific job!!”  “The website is stellar! You are amazing.” www.goldfishconsulting.com © 2013 Goldfish Consulting, Inc. 29
  30. 30. Website Design – Other Industries www.goldfishconsulting.com © 2013 Goldfish Consulting, Inc. 30
  31. 31. Attorney Websites www.goldfishconsulting.com © 2013 Goldfish Consulting, Inc. 31
  32. 32. Finance Websites www.goldfishconsulting.com © 2013 Goldfish Consulting, Inc. 32
  33. 33. Business to Consumer www.goldfishconsulting.com © 2013 Goldfish Consulting, Inc. 33
  34. 34. Automotive www.goldfishconsulting.com © 2013 Goldfish Consulting, Inc. 34
  35. 35. Entertainment www.goldfishconsulting.com © 2013 Goldfish Consulting, Inc. 35
  36. 36. Medical Websites www.goldfishconsulting.com © 2013 Goldfish Consulting, Inc. 36
  37. 37. Community Websites www.goldfishconsulting.com © 2013 Goldfish Consulting, Inc. 37
  38. 38. Award Winning Invitrogen Work www.goldfishconsulting.com © 2013 Goldfish Consulting, Inc. 38
  39. 39. Life Science Industry Award’s “Best Print Advertisement” Work done with outside agency as Invitrogen Corporate Communications Sr. Manager Testimonial “Amy is a strategic communicator who has the ability to integrate marketing communications in an effective and creative way. During our time at Invitrogen, Amy pulled together Invitrogen's various brands and companies to create a cohesive look that was translated into awardwinning advertising. If it's advertising, marketing communications, or integrated brand promotion you need, Amy Duncan is the right choice!” - Mary Cassoni, VP Corporate Communications www.goldfishconsulting.com © 2013 Goldfish Consulting, Inc. 39
  40. 40. Best Developed Product with Significant Impact on an Existing Market Work done as Invitrogen Marketing Manager with internal R&D team and inside agency Testimonial “I always could trust Amy with any project I gave her. As a result she managed some of the most important products in the portfolio (and the company). Amy knows the bio-tool industry and brings a ton of creativity to all she does. She is also a pleasure to work with and very professional.” - Scott Provost, VP Marketing www.goldfishconsulting.com © 2013 Goldfish Consulting, Inc. 40
  41. 41. Testimonials – Strategic Marketing “Our experience in developing a brand platform with Amy was great. Amy has deep expertise in the biotech industry and was able to frame and execute on an extremely effective consulting program with results that were thoroughly researched and documented. I highly recommend Amy for her work in branding and message development for our business.” – Merrilyn Data, Head of Global Services, Life Technologies “Amy is a very savvy business professional who was able to help me achieve VOC goals, quickly and easily with minimal time and input on my part. She was very responsive and able to get great interviews from several of our key customers. She wrote up the interviews in a concise, easy-to-read manner that passed through the approval process, both in house and from researchers, with minimal changes. Always pleasant to work with and happy to take on new projects. I would recommend Amy for any Marketing/VOC project you have.” - Robyn Leung, Manager, Scientific Writing, Illumina “Amy was an invaluable resource in developing marketing strategies and creative ideas for our product launch into the US market. Through customer insights she obtained honest feedback from scientists about our products and provided excellent recommendations. She developed competitive positioning and messaging, coupled to an interactive tradeshow theme and contest that built awareness and trial. Amy produces highquality work, even with tight deadlines. It was a pleasure working with her.” - John Manusu, Chairman, NuSep “We have been using Goldfish Consulting for the past couple of years to assist our TimeLogic business with a variety of marketing related projects from strategic planning to execution of marketing and advertising tactics. We plan on continue to use her and her team moving forward. She is essentially part of our team.” - Ted DeFrank, President, Active Motif / Time Logic www.goldfishconsulting.com www.goldfishconsulting.com © 2013 Goldfish Consulting, Inc. 41 41
  42. 42. Testimonials – Strategic Marketing "Amy has been a great asset in helping Solulink gather VOC about new products and ideas. She has helped us better position products on our website, improving web metrics. We can confidently rely on her and expect quick turn-around times. It has been a pleasure working with Amy.“ – Steve De Graw, President, Solulink “Amy and I recently served as consultants to the same client, where I had a great opportunity to observe (as well as to rely upon) her marketing expertise. Her Voice of Customer interviews and analysis were exceptionally well done -- through her networking skills she recruited exactly the right participants, asked exactly the right questions, and analyzed the results without prejudice or assumptions. The result was a VoC report which was insightful and actionable, and which I found myself going back to again and again because it was so information-rich. Similarly, her market analysis was precisely to the point, highly strategic, and carefully crafted -- infinitely more valuable than the one-size-fits-all 'canned' analyses too many of my other clients rely upon. Technology- and product-development projects rise or fall on the quality of the marketing expertise which guides them. My work was made so much easier -- and better -- due to Amy's superb efforts. It was a great pleasure working with her, and I look forward to doing so again.” - William Busa, PhD, Principal, Busa Consulting “Amy was both flexible and professional as we continued to define what our specific needs were. Ultimately, she delivered a concise and clear breakdown of the market segment we were trying to develop. She helped us to define entry points as well as the language to use to appeal to our target customers. Amy and her company, Goldfish Consulting, provided an excellent value to us and she gets my enthusiastic recommendation.” - Dan Kline, Founder, NOVO Engineering www.goldfishconsulting.com www.goldfishconsulting.com © 2013 Goldfish Consulting, Inc. 42 42
  43. 43. Testimonials – Strategic Marketing “Amy has been an outstanding resource when I have needed expert assistance with communications and branding strategies. She has keen insight and high-level corporate experience dealing with demanding marketing executives. She created solid brand integration plans for me while at two major companies in the Life Science industry (Invitrogen and Affymetrix). In my current role as Sr. Director of Integrated Communications at Affymetrix, I have used her work as the foundation that guides all new brand integrations. She also developed a corporate product brochure that has been the dominate communication vehicle used at sales events and major corporate functions such as investor conferences and press events. Amy provides superb service and I will not hesitate to use her in the future should an opportunity arise. She has my highest recommendation and I am happy to speak with anyone seeking her consulting services.” – Annette Summers, Sr. Director, Integrated Communications, Affymetrix “Amy has in-depth knowledge of the life science industry and is highly experienced at selling and marketing to life scientists. Amy quickly came up to speed on the stem cell biology market and worked rigorously to build our new product introduction and product marketing processes. She is a creative thinker and a natural problem solver, a great addition to any team.” - Tom Klenke, COO, Stemgent “We are all very impressed with the work you’ve done and think you are a great fit with the team here. We have more projects for you coming.” - Meredith Manning, Vice President Marketing, Sally Ride Science www.goldfishconsulting.com www.goldfishconsulting.com © 2013 Goldfish Consulting, Inc. 43 43
  44. 44. Testimonials – Websites “It was a pleasure working with the Goldfish team to design and implement the TissueNetix website. I am very pleased with the result and I am looking forward to working with Goldfish on future projects for my company.” - David A. Giegel, President, TissueNetix “Amy's group built my website, designed and printed flyers, created a company logo, and made the best business cards that I have ever had! I found that she is personable, creative, reliable and a person of high integrity. I highly recommend Amy Duncan for your next project.” - Martin Gollery, Founder, Tahoe Informatics “I recently hired Goldfish Consulting to rework my website and brochures at Pure Effect, Inc. I worked with Jad and Amy directly with all of my content and design for the website and brochures, and was very pleased with the results. I now use Goldfish for various other marketing tools, and will continue to do so in the future.” - Robert Robinson, President at Pure Effect, Inc. Environmental Solutions “When Orphagen was looking to re-work its company website we engaged Amy’s company Goldfish following a personal recommendation. Amy and Jad were very professional and offered a number of insightful options to suit our business, our target audience and the innovative vibe that Orphagen was looking to portray. On top of that, they were a delight to work with and I would highly recommend them.” - Cate Challen, Director of Business Development at Orphagen Pharmaceuticals www.goldfishconsulting.com www.goldfishconsulting.com © 2013 Goldfish Consulting, Inc. 44 44
  45. 45. Testimonials – Websites “Amy was excellent to work with when we decided to overhaul our website and printed materials. She easily understood what we were trying to accomplish and how to tie all of our materials from web site to brochures and tech sheets together to enhance our image and message. She was always on time and worked within our budget constraints. I highly recommend Amy and Goldfish to anyone that needs web design and graphic work.” - Cal Froburg, Marketing Director, SeqWright “Amy's company, Goldfish Consulting Inc., helped us to re-design the look and feel of our marketing collateral, as well as re-design our website. They were truly a pleasure to work with and provided valuable insight and advice. Their work was of the highest caliber and the cost was very affordable. I highly recommend Amy and Goldfish Consulting, and will continue to use them for our business needs.” - Ed Marsh, General Manager at Expedeon, Inc “We are super happy with the new site. I like everything about our new website. I am ridiculously excited about this. Thank you for making our new site looks so marvelous! Your suggestions have been invaluable! - Eva Casey Velasquez, CIPA, President/CEO, ITRC www.goldfishconsulting.com www.goldfishconsulting.com © 2013 Goldfish Consulting, Inc. 45 45
  46. 46. Getting Started with Goldfish Contact us through email or a phone call. From there we’ll set up time to talk about what you need and how we can help. After our meeting, Goldfish will draft up a proposal and upon agreement, work will begin. To get started, please contact Goldfish at:  +1-858-254-7009  aduncan@goldfishconsulting.com www.goldfishconsulting.com www.goldfishconsulting.com www.goldfishconsulting.com © 2013 Goldfish Consulting, Inc. 46 46

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