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Global accessibility awareness day 2021

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Global accessibility awareness day 2021

  1. 1. #AccessMeans Celebrating Global Accessibility Awareness Day 2021
  2. 2. Alt-text as poetry Acreative look at the importance of alt text from Nexer’s content team Justin Darley @Just_UX
  3. 3. • What is alt text and why is it important? • Writing alt text can be hard • How poetry can help • Your turn • Some resources
  4. 4. people have a long-term disability, worldwide 1 in 7
  5. 5. people in the UK have some form of disability 21% https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attach ment_data/file/791271/family-resources-survey-2017-18.pdf
  6. 6. • Disability is more common than you may think • We will all experience some kind of disability at some point • By the age of 45, most of us will need glasses • Yet many websites do not support dynamic text • Many people on iPhone use “Large Text”; a lot of apps aren’t compatible
  7. 7. Even if you never edit a website, you have the option to improve accessibility every time you: Tweet Post on Facebook Build a PowerPoint slide show Write a blog post… And even if you never do those things, you can influence those who do. https://alt-text-as-poetry.net/
  8. 8. Alternative text provides a textual alternative to non-text content (for example images) in web pages This text can be provided on the page in descriptions around non-text content Alt text is alternative text provided in HTML code as an “alt” attribute Alt text is read out by screen readers so that screen reader users can access the image “Adding alternative text for images is the first principle of web accessibility” https://webaim.org/techniques/alttext/
  9. 9. alt="Two hexagon shaped photographs with a smaller picture slightly overlaid by a larger picture. In the small picture, people are grouped around a table chatting and drinking tea. In the larger picture, a ginger haired white man is sat down, concentrating, and looking at a laptop."
  10. 10. alt="A woman looks unhappy at the one cherry tomato on her plate"
  11. 11. • How would you describe the image? • Type your answers in the chat
  12. 12. • Here it is again with some context • Does this change your approach? • Answer in the chat
  13. 13. I was reminded of the idea of alt text as poetry by my colleague Lisa (poet and Content Designer at Nexer) She sent me this site: https://alt-text-as-poetry.net/ created by disabled activists and artists Bojana Coklyat and Shannon Finnegan (I wrote to them to ask if I could use their materials*) I can’t hope to cover all of it today, please check it out *They said yes, the materials are also available under a Creative Commons Attribution-NonCommercial 4.0 International License.
  14. 14. • Attention to language • Word economy • Experimental spirit
  15. 15. • What words are we using? • What are their connotations? • What is the tone of our writing (the way in which we’re doing the writing)? • What is the voice (who the reader hears)? • How do these align with, or contrast, the tone and perspective of the image?
  16. 16. • Alt-text usually aims for brevity • For most images, one to two sentences will do • Poetry has a lot to teach us about paring down language to create something that is expressive, yet concise
  17. 17. • There are lots of complex and interesting questions that come up when translating visual information into text • We need to try out different ways of doing this, learning from each other's strategies and techniques
  18. 18. Part 1 • Choose one of the images on the right • In the chat, list things (objects, people, stuff, nouns) that are present in the image or related to the image. • Aim to write 5 words, but if you are on a roll, write as many as come to mind. Part 2 • List descriptive words or adjectives that describe the image, a part of the image, or your response to it. How does it make you feel? What’s the mood of the image? What associations do you have? • Again, aim to write 5 words, but if you are on a roll, write as many as come to mind.
  19. 19. With the same image • In the chat, write a single sentence to describe the image. The sentence should capture whatever you think is most important about the image. • Now write a second sentence about the second most important thing in, or about, the image. • Write a third sentence about the third most important thing. We’ll discuss together
  20. 20. https://webaim.org/techniques/alttext/ https://www.microsoft.com/en-us/accessibility/ https://accessibility.oit.ncsu.edu/it-accessibility-at-nc-state/developers/accessibility- handbook/ https://adamsilver.io/articles/ https://design-system.service.gov.uk/ https://www.a11yproject.com/ https://www.digitala11y.com/ https://www.24a11y.com/ https://hiddedevries.nl/en/blog/ https://developer.mozilla.org/en-US/docs/Web/Accessibility
  21. 21. Alt text is important Alt text is like life: it can be tricky, but poetry helps You can make a difference Check out alt-text-as-poetry.net Get in touch (@Just_UX)
  22. 22. @castoncook
  23. 23. • how we are taught to write • plain English • how to write to be understood
  24. 24. We are taught to write in order to show how smart we are.
  25. 25. We are taught to write in order to show how smart we are. We learn to impress our teachers and peers with complexity.
  26. 26. We are taught to write in order to show how smart we are. We learn to impress our teachers and peers with complexity. We begin to write for ourselves.
  27. 27. They may forget what you said – but they will never forget how you made them feel. - Carl W. Buehner
  28. 28. Plain English is… Communication that allows your audience to understand the first time.
  29. 29. Plain English is… Communication that allows your audience to understand the first time. A message, written with the reader in mind and with the right tone of voice, that is clear and concise.
  30. 30. Plain English helps people who are: • multi-tasking • stressed • in a hurry
  31. 31. Plain English helps people who have cognitive, visual or motor impairments. It is an accessibility issue and a sign of respect.
  32. 32. Use short, simple sentences.
  33. 33. Use short, simple sentences. Split long sentences up, or use bullet points.
  34. 34. Use short, simple sentences. Split long sentences up, or use bullet points. Avoid complex sentence structures.
  35. 35. Use short, simple sentences. Split long sentences up, or use bullet points. Avoid complex sentence structures. Choose easy and short words not formal, long ones.
  36. 36. Use short, simple sentences. Split long sentences up, or use bullet points. Avoid complex sentence structures. Choose easy and short words not formal, long ones. Explain specialist terms.
  37. 37. Use short, simple sentences. Split long sentences up, or use bullet points. Avoid complex sentence structures. Choose easy and short words not formal, long ones. Explain specialist terms. Never use vague words and jargon.
  38. 38. Use specific, meaningful headings.
  39. 39. Use specific, meaningful headings. Front-load your headings so they are easier to scan.
  40. 40. Keep paragraphs short.
  41. 41. Keep paragraphs short. Use sub-headings for longer content.
  42. 42. Keep paragraphs short. Use sub-headings for longer content. Use bullet points to split up longer sentences.
  43. 43. Make link text meaningful.
  44. 44. Make link text meaningful. Avoid mid-sentence links.
  45. 45. Be clear what the 3 main things are you want to get across.
  46. 46. Be clear what the 3 main things are you want to get across. Make it practical - how will this help?
  47. 47. Be clear what the 3 main things are you want to get across. Make it practical - how will this help? Write in a plain language, short sentences and paragraphs.
  48. 48. Be clear what the 3 main things are you want to get across. Make it practical - how will this help? Write in a plain language, short sentences and paragraphs. Make it easy to scan with headings and subheadings.
  49. 49. Read your writing aloud.
  50. 50. Read your writing aloud. Ask someone to read it for you.
  51. 51. Read your writing aloud. Ask someone to read it for you. Pair write.
  52. 52. Who cares?
  53. 53. Who cares? Is it compelling?
  54. 54. Who cares? Is it compelling? Is it clear?
  55. 55. Who cares? Is it compelling? Is it clear? Is it complete?
  56. 56. Who cares? Is it compelling? Is it clear? Is it complete? Is it concise?
  57. 57. Who cares? Is it compelling? Is it clear? Is it complete? Is it concise? Is it correct?
  58. 58. I love to write. But it has never gotten any easier to do, and you can’t expect it to, if you keep trying for something better than you can do. - Ernest Hemingway
  59. 59. Lisa Matthews @Poetech3
  60. 60. Dyslexia: notes from the field
  61. 61. Dyslexia
  62. 62. Notes
  63. 63. from
  64. 64. the
  65. 65. field
  66. 66. A note about the format for the next 20 mins This presentation is made in Powerpoint. It's a slide deck, however, it can also be labelled as a durational artwork. As a poet and creative writer, I use Powerpoint to share content in a variety of artistic ways. Today, I will be reading some slides aloud. And sometimes I won’t read aloud. For those of you using assistive tech, I will let you know when a gap is coming.
  67. 67. Order of field notes 1.A definition of dyslexia 2.My dyslexia, day-to-day 3.The superpower 4.Things not to say 5.Things that help 6.The good and not-so-good
  68. 68. Field note 1. A definition
  69. 69. Dyslexia is a common learning difficulty that can cause problems with reading, writing and spelling.
  70. 70. It's a specific learning difficulty, which means it causes problems with certain abilities used for learning, such as reading and writing.
  71. 71. It's estimated up to 1 in every 10 people in the UK has some degree of dyslexia.
  72. 72. Dyslexia is a lifelong problem that can present challenges on a daily basis, but support is available to improve reading and writing skills and help those with the problem be successful at school and work. www.nhs.uk/conditions/dyslexia
  73. 73. Field note 2. My dyslexia, day-to-day Series of single word slides to follow there will be a gap for those of you using assistive tech.
  74. 74. When
  75. 75. unexpected
  76. 76. things
  77. 77. happen,
  78. 78. especially
  79. 79. at
  80. 80. work
  81. 81. – and
  82. 82. especially
  83. 83. using
  84. 84. digital
  85. 85. technology,
  86. 86. my
  87. 87. cognitive load
  88. 88. goes
  89. 89. through
  90. 90. the
  91. 91. roof
  92. 92. and
  93. 93. I
  94. 94. can’t
  95. 95. keep
  96. 96. up
  97. 97. with
  98. 98. what
  99. 99. is
  100. 100. happening
  101. 101. around
  102. 102. me
  103. 103. When unexpected things happen, especially at work – and especially using digital technology, my cognitive load goes through the roof and I can’t keep up with what is happening around me.
  104. 104. What is 'cognitive load'? In simple words, cognitive load is the amount of working memory used during any activity. When the cognitive load is reasonable, the working memory is able to process information more easily. edited from Wikipedia
  105. 105. High cognitive load creates lots of challenges for me. These challenges are always very stressful . Here's a selection of the most common.
  106. 106. Words and pages
  107. 107. My challenges include:
  108. 108. Letters in words jumble and scramble
  109. 109. Words and letters jump around on the screen or page
  110. 110. - by themselves, as in I can't control it at all *
  111. 111. Words and numbers invert and mirror –
  112. 112. especially sequences like:
  113. 113. • 123,or 789; • ea/ae, or iu/ui *
  114. 114. I mis-type,
  115. 115. all the time.
  116. 116. And mis-typing is not the same as making some typos
  117. 117. I type 'd' instead of ‘b’ - and vice versa - again, I can't control this at all
  118. 118. I miss ‘t’ and ‘r’ out of lots of words *
  119. 119. Words are replaced and I have no idea when this happens.
  120. 120. Screens
  121. 121. During periods of anxiety,
  122. 122. usually triggered by high cognitive load –
  123. 123. I experience what I call 'screen blindness' or 'screen blur'–
  124. 124. Screen blindness, and screen blur, are not clinical terms
  125. 125. They are descriptions I have made up to try and convey what happens as part of my dyslexia
  126. 126. My anxiety is triggered, a lot of the time, by the digital technology itself – as well as my own fear of having an attack of screen blindness
  127. 127. This is – sort of – what screen blindness and screen blur look like. Sort of.
  128. 128. Nexer Digital website: low cognitive load no screen blur
  129. 129. rising cognitive load screen blur begins
  130. 130. high cognitive load screen totally blurred
  131. 131. high cognitive load I can lose colour(s)
  132. 132. high cognitive load words, sentences and paragraphs can invert
  133. 133. Series of single word slides to follow there will be a gap for those of you using assistive tech.
  134. 134. I
  135. 135. read,
  136. 136. jump
  137. 137. around
  138. 138. on
  139. 139. the
  140. 140. screen
  141. 141. I
  142. 142. words
  143. 143. jump
  144. 144. around
  145. 145. on
  146. 146. the
  147. 147. screen
  148. 148. When I read, words jump around on the screen
  149. 149. Confusion
  150. 150. once my screen blurs it's hard to take anything in
  151. 151. people speak, but all I hear is...
  152. 152. blah blah blah blah blah blah
  153. 153. Field note 3. The superpower
  154. 154. Dyslexia allows me to see the world in creative and unexpected ways
  155. 155. This is brilliant when I want to see the world in unexpected and creative ways
  156. 156. However, dyslexia is the opposite of a superpower in certain situations – like:
  157. 157. in an interview
  158. 158. during a presentation (giving them, not attending them)
  159. 159. driving in new places
  160. 160. in an exam, or test
  161. 161. real time messaging (Teams, Slack etc.)
  162. 162. when people use jargon, technical terminology or lots of long words
  163. 163. Field note 4. Things not to say Series of statements to follow there will be a gap for those of you using assistive tech.
  164. 164. “Oooh you have a superpower”
  165. 165. “I wish I had a superpower”
  166. 166. “I’m a rubbish speller too”
  167. 167. “We’re all a bit dyslexic”
  168. 168. “Don't worry about it”
  169. 169. “Don't worry about it, we all struggle with this stuff”
  170. 170. Things not to say: "Oooh you have a superpower "I wish I had a superpower too" "I'm a rubbish speller too" "We're all a bit dyslexic" "Don't worry about it" “Don't worry about it, we all struggle with this stuff”
  171. 171. Field note 5. Things that help
  172. 172. • Having time to prepare • Others being aware • Clear messaging/microcopy • Consistent content • Congruent content • Breadcrumbs • Back function • Undo function
  173. 173. • Lilac screen filter/ page overlay • Dark mode option, which I always switch on • Chat bots as alternative navigation
  174. 174. Field note 6. The good and not-so-good
  175. 175. • Animated modals to make form filling easier • Seamless experience = great content design The best content design and user experience: TV Licensing
  176. 176. • Lots of data input required at onboarding • I inevitably mis-type • Put me in a sign-up loop that lasted 20 mins • Access help took me to general help section Not-so-good design and user experience: PayByPhone - onboarding
  177. 177. A closing thought…
  178. 178. Design can’t cure my dyslexia, and no design will ever be perfect. However, good content design and awareness can really help.
  179. 179. This is why I choose to be a content designer at Nexer Digital. And this is why GAAD is so important.
  180. 180. D
  181. 181. y
  182. 182. s
  183. 183. l
  184. 184. e
  185. 185. x
  186. 186. i
  187. 187. a
  188. 188. Notes
  189. 189. from
  190. 190. the
  191. 191. field
  192. 192. Dyslexia: notes from the field Lisa Matthews, senior content designer, Nexer Digital lisa.matthews@nexergroup.com @poetech_poetech (Insta) / Poetech3 (Twitter)

Editor's Notes

  • ,
  • This talk is called The importance of plain English, but it would be easier to understand the message if I’d called it
  • but why is that? hopefully I can explain in the length of time it takes me to drink this cup of tea.
  • I’m aiming this talk at people who have to write for their job, but aren’t super nerdy about it, if that isn’t you, please bear with me. We are going to cover some pretty big topics quickly and I’ll share some universal rules and tips that will help you with your own writing. People devote their whole careers to topics that I’m about to strip of nuance and summarize in 10 minutes, the truth is that I’m not going to say anything that people much smarter than me haven’t said already but the internet is still full of content that is inexplicably difficult to understand, so here I am.
  • We write to pass exams, we write essays to get good grades, we are taught to write to express ourselves, to communicate our feelings, to show how much we have understood or learnt. We learn to use complexity as a way of standing out.
  • This is the fundamental thing that we need to understand, and the key thing I want to impress upon you today. When we write, we need to worry less about appearing smart, and worry more about being understood.
  • So I found out that this isn’t a Maya Angelou quote, but I still want to use it. We need to write to be understood, we need to communicate with respect for our audience.
  • Plain English is a way of showing respect for the people who interact with your content.
  • Plain English is easier to understand and it allows you to get your message across more easily, and in a friendlier way. The person interacting with your writing doesn’t have the benefit of knowing what you are thinking as you write it. Using plain English gives them the best chance of understanding.
    .
  • You need to think about who your audience is, the context they will receive your writing, can you say the same thing with less words, are there any vague words or jargon that I can swap for something more direct. We are looking to remove any elements of doubt. It’s not about what you are thinking, the reader only has the content you give them, not your thought process.
  • My speaker notes for this slide just say “I feel seen”
  • My speaker notes for this slide just say “I feel seen”
  • Clear writing should have an average sentence length of 15-20 words. 25 words is a good maximum sentence limit. You can mix up shorter and longer sentences to build up a sense of flow, but the longer your sentence is, generally, the harder it is for people to comprehend. A good way to test this is to read it aloud. If you can’t read it aloud without rushing and gasping for air, then you need to edit it.
  • You can break sentences down. But often the easiest thing to do is use a list.
  • We are trying to reduce the cognitive effort for our audience. Again, it’s important to remember that your audience is not blessed with the knowledge of what you are trying to say. You know what you’re trying to say and your brain will fill in the gaps without you even realizing. That’s why getting someone to look at your writing before you send or publish it is so important.
  • Write for the reading comprehension of a 9 year old. Your writing will reach most users but it also becomes easier to scan read for everyone. Try to use short, higher frequency words which are much easier to read.
  • Do not assume that your audience will understand the technical language you use. It’s ok if you do need to include technical terms, but explain it the first time you use it, give the reader context. You can also make sure the surrounding language is in plain English.
  • Here’s the point – you should think about what you want to say, what you want the person to understand, and just say that. Vague words and jargon introduce an element of doubt for the reader that isn’t fair on them. It helps to picture your audience and write as if you were talking directly to them, with the authority of someone who can help and inform
  • Ok, so lets look at a few rules that we can follow that will make your content easier to understand
  • When people scan they look at headings first, this is where they decide if they are in the right place or not
  • Put the point, or the action you need someone to take at the beginning - it makes it easier to scan and understand
  • Blocks of text are hard to digest.
  • Use your sub headings to indicate what is in the paragraph that follows. It makes it easier to scan.
  • Content designers love lists.
  • Don’t use “click here” or “more information” tell the person what they’ll find if they click on the link.
  • They can be distracting and cause readability challenges.
  • Once you’ve done that…
  • Again, the point is that you need someone else to interact with your content to see what you missed when your brain leapt to the point you were trying to make.
  • Another way to check you are heading in the right direction is to follow Gerry McGoverns Six Cs
  • Another way to check you are heading in the right direction is to follow Gerry McGoverns Six Cs
  • Another way to check you are heading in the right direction is to follow Gerry McGoverns Six Cs
  • Another way to check you are heading in the right direction is to follow Gerry McGoverns Six Cs
  • Another way to check you are heading in the right direction is to follow Gerry McGoverns Six Cs
  • Another way to check you are heading in the right direction is to follow Gerry McGoverns Six Cs
  • Writing is hard. Making things appear simple is really hard. but we learn as we write, so it makes sense that we look at what we’ve written, with this new knowledge we gain from creating and think that it’s not good enough. It’s called the creative curse and there’s been lots written about it but it’s also a really good and positive thing because it shows that you are reaching to do better and you are learning as you go – so you are, as we all are, on the path to get better. Thanks for your time.

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