1. Amy Beth Gerzog
72 Trinity St. Oceanside, CA 92057
Experienced Sales Account Manager & Inside Sales Lead
A Recognized Expert in Consultative Sales, Relationship Building and Leading Teams
Highly successful sales account manager and inside sales lead with comprehensive experience in
competitive sales environments. Leader of sales and marketing initiatives with demonstrated ability to
align team operations with overall business and company objectives, directing teams to success. Highly
capable sales manager with reputation for exponentially increasing sales over short periods of time.
Expert communicator with superior interpersonal skills and ability to build strong client relationships.
Sales Management Consultative Selling Customer Relationship Business Development
Team Management & Supervision Client Management Customer Engagement Leadership
Staff Recruitment & Training Project Management Account Management Communication
Strategic Planning & Marketing Opportunity Identification Subcontractor Management
Networking & Trade Shows Technical Proficiency Exceptional Interpersonal Skills
EXPERIENCES AND ACHIEVEMENTS
ZIMMER DENTAL, Carlsbad, CA 2012-Present
Inside Sales Lead
Highly successful sales team leader credited with building capable and driven inside sales team,
engaging previous customers, and working collaboratively with managers across departments. In
conjunction with marketing team, established effective best practices and promotions to boost company
revenue and regain market share. Utilized exemplary interpersonal skills and sales ability to lead team
by example, resulting in process improvements and exponential gains for company profitability.
Increased sales from $4K per month to $70K per month within one year, resulting from superior
sales strategy, strong leadership ability, and deep industry knowledge of marketing and sales.
Implemented opportunities for team and individual growth through comprehensive trainings.
TOTAL TRAINING, INC., Carlsbad, CA 2009-2012
Sales Account Manager
Essential sales account manager tasked with selling a variety of computer and software products and
subscriptions, with an emphasis on generating and following up on new leads. Developed strong
customer relationships with an emphasis on networking and a consultative selling approach.
Successfully generated new leads through research and networking, resulting in more robust
profit margins and overall efficiency and productivity of sales team.
Drove operations of sales team to meet ambitious shared sales and marketing objectives.
Communicated with customers across multiple channels, including phone, email, chat and web.
ONLINE PROJECT PROS, Oceanside, CA 2008-2009
Provided expert assistance to companies requiring assistance with sales, administrative, or research
projects. Utilized strong project skills to steer operations towards positive outcomes.
COMPLETECOMM, Carlsbad, CA 2005-2006
Account & Project Manager
Key team member credited with comprehensive management of customer base, with oversight of both
current and discontinued customers. Engaged new and existing customers through upselling and expert
recommendations of telecommunications equipment and systems.
Developed expert knowledge of new technologies through extensive professional development.
2. AMY BETH GERZOG Resume, Page 2
t Utilized superior communications and interpersonal skills, effectively networked with community
businesses and serving as a liaison between customers, local technicians, and subcontractors.
COMMAND STAFFING & LABOR, San Marcos, CA 2004-2005
Business Development Manager
Key manager responsible for managing and growing customer base for temporary staffing and temp-to-
hire positions. Presented comprehensive company offerings and services to consumers through in-
person presentations, utilizing exceptional ability to close sales. Developed rapport with customer base
with an emphasis on consultative selling technique.
t Named Top 5 Salesperson in 2005, recognizing exemplary contributions to company efforts.
MEDIA PARTNERS, INC., Seattle, WA 2003-2004
Virtual Sales Training Consultant
Consultant tasked with managing and growing business territory through consultative selling
techniques. Proactively established new leads for territory through online research and follow-up.
Developed successful sales strategies in collaboration with executive management and sales team.
CRM LEARNING, Carlsbad, CA 1993-1997, 1999-2002, 2006-2008
Senior Sales Consultant & Education Sales Consultant
Essential team member responsible for managing and increasing business and education territories for
producer and distributor of professional development training programs. Effectively marketed new
products through strategic communications, including email campaigns, sales shows, and trade shows.
t Instituted opportunities for personal growth by leading training programs for new employees,
emphasizing techniques for exceptional selling.
t Named Top 3 Salesperson in 2006 and 2007, recognizing superior sales results and commitment
to company sales objectives. Exceeded aggressive sales quotas in both 2000 and 2001.
Bachelor of Science, Information Systems, Carter Oak State College, New Britain, CT
Associate Degree, Liberal Arts, Queensborough Community College, Bayside, NY