Mobile enterprise content management

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Mobile enterprise content management solutions: intro & market overview.

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Mobile enterprise content management

  1. 1. Mobile Content Management20/09/2012 – Damien Dewitte
  2. 2. Mobile Content ManagementSetting the scene - Market overview Damien Dewitte Lead ECM consultant 2.
  3. 3. ContentsIntroduction Case Study Market App demo’s Overview 3.
  4. 4. are in use… By the end of 2014, the installed base of devices based on new lightweight mobile operating systems like Apple iOS, Google Android and MicrosoftWindows 8 will exceed the total installed base of all PC-based systems. 4.
  5. 5. Devices: Evolution & Fragmentation 5.
  6. 6. Gartner’s Top 10 BusinessApplications for Tablets 6.
  7. 7. Meanwhile …Popular (small) Business Apps Organizers: Evernote CRM: Salesforce Social Networks: Linkedin Enterprise Social Networks: Yammer, Chatter, … E-mail Calendaring Instant Messaging / Conferencing: Skype, Gtalk File Sharing & Synchronization: Dropbox Document Collaboration: Google Drive 7.
  8. 8. Introducing shadow IT Documents 8.
  9. 9. One of the primary driving factorsbehind an organization developingan ECM strategy is the need toget critical business informationinto the hands of the right peopleat the right time. 9.
  10. 10. ECM context Enterprise Content Management (ECM) is the strategies, methods and tools used to capture, manage, store, preserve, and deliver content and documents related to organizational processes. ECM tools and strategies allow the management of an organizations unstructured information, wherever that information exists. (aiim.org) 10.
  11. 11. Mobile on the ECM Roadmap 11.
  12. 12. AIIM Survey 2012 Mobile: 67% of respondents consider mobile technologies to be important or extremely important to improving their business processes. 31% consider tablets to be more important than smartphones, with 24% seeing smartphones as more important. Whilst two-thirds acknowledge the importance, over three-quarters have made no progress towards mobile-enabling their business processes. 20% have sound security reasons, 32% have evaluated but not made a move, and 24% haven’t even thought about it. 76% have no mobile access to their DM/ECM system. 5% rely on non-optimized browser pages. Only 7% have dedicated apps. 45% of respondents suggest a 33% or more improvement in productivity if field-based or travelling staff were able to connect to back office processes. 45% of respondents consider that the speed of response to customers, suppliers, citizens or staff would be improved by three- times or more by the use of mobile information access, process interaction, and local capture. 12.
  13. 13. AIIM Survey 2012 13.
  14. 14. AIIM Survey 2012 Governance: Only 30% of organizations have effective rules and policies regarding the security of data on company-issued mobile devices and on personal mobile devices. 70% have rules but only 30% of respondents feel they are being actively used and enforced. Cloud: Half of responding organizations would consider adopting a 3rd party or Government cloud system for active content management, although most (35%) are waiting for security and reliability to mature. Strategically, 11% would go fully cloud-based for their ECM, whereas 14% would look to a mixed on-premise and off-premise system. 14.
  15. 15. Mobile Documents: Use Cases • Manuals for technical staff (in the field) • Documents in a collaborative context (on the Read road, in a meeting) • Critical business updates (in the field, on the road, in a meeting) • … • Submit expense notes and scanned receipts (on the road) Capture • Submit results from expertise (in the field) • (Pre-)fill order forms and contracts (in the field) • … • Document approvals (on the road, in the office) • Co-work on documents in progress (on the Interact road, in the office) • Comment or Annotate on Documents (on the road, in the office) • … 15.
  16. 16. How? 16.
  17. 17. How to make documents mobile-accessible? Mobile Apps: Go shopping Mobile Apps: Build your own Mobile Web Application: Web-enable your DMS for mobile devices 17.
  18. 18. Mobile Apps or Web Apps?The same story again 18.
  19. 19. Evaluate solutions Businesses must evaluate mobile apps based on functionality & business process integration user factors system integration, management & security application architecture vendor viability 19.
  20. 20. Case Study:Amplexor Mobile 20.
  21. 21. Amplexor Mobile Project: Goals Exchange of expertise, “lab” feeling Allow every Amplexor consultant to contribute Deliver a mobile application which connects to the internal network …and which is useful 21.
  22. 22. Amplexor Mobile: Looking for thekiller appBrainstorm: Access project documentation while out of office? Our laptops already do that Besides, plenty of apps in the marketplace can do that Timetracking while on the road? Our timetracking system will come with an app soon enough Read the company news? Not very sexy … 22.
  23. 23. Amplexor Mobile: Looking for thekiller appWinners: Mobile Who is Who New colleagues join every month  Put a face on a name Gives a challenge for connecting to internal systems Instant meeting room booking For ad hoc meetings, discover which meeting room is available until when, and book instantly Improves efficiency of project teams 23.
  24. 24. Amplexor Mobile: Brain breakers Mobile App or Mobile Web App? Security considerations Open architecture, allowing to “plug in” new applications and data sources in the future Off-line capabilities 24.
  25. 25. 25.
  26. 26. Amplexor Mobile: Solution Web Application: Front-end: HTML5, CSS3, jQuery Mobile Middle layer: Java web application Data exchange with internal systems (Sharepoint, …): Web Services Derive native mobile apps versions, using Phonegap 26.
  27. 27. 27.
  28. 28. ECM Apps - Market Overview 28.
  29. 29. Two faces of the ECM Marketplace “Traditional” (On-Premise) ECM Vendors Typical Cloud/SaaS Vendors 29.
  30. 30. New flavors of ECM Hybrid Systems Traditional ECM Vendors “cloudified” 30.
  31. 31. Cloud to Mobile 31.
  32. 32. 32.
  33. 33. A word on CMIS The Content Management Interoperability Services (CMIS) standard defines a domain model and Web Services that can be used by applications to work with one or more Content Management repositories/systems. 33.
  34. 34. Androis CMIS Browser 34.
  35. 35. And more Mobile ECM App orSolution Vendors 35.
  36. 36. Solutions for Sharepoint 36.
  37. 37. Shareplus 37.
  38. 38. Shareplus 38.
  39. 39. Colligo Briefcase 39.
  40. 40. Colligo Briefcase 40.
  41. 41. Microsoft – Windows 8 41.
  42. 42. Microsoft - Windows 8 Synchronization with Microsoft Sharepoint Workspace Mobile 42.
  43. 43. 43.
  44. 44. MdoxControl Mobile LifetimeControl Export of DocumentsAutomatic Sync 44.
  45. 45. Solutions for Alfresco 45.
  46. 46. Alfresco Mobile(Coming soon) 46.
  47. 47. Alfresco Mobile 47.
  48. 48. Solutions for EMC Documentum 48.
  49. 49. EMC Documentum Mobile 49.
  50. 50. EMC Documentum Mobile 50.
  51. 51. EMC Documentum Mobile 51.
  52. 52. Portals 52.
  53. 53. More Appsto put in the shopping Basket 53.
  54. 54. Capture: Text processing 54.
  55. 55. Capture: Scanning 55.
  56. 56. Capture: Forms E.g. Colligo support for Infopath forms 56.
  57. 57. Capture: Annotations GoodReader iAnnotate ezPDFReader … 57.
  58. 58. Wrap up Mobile access to documents may be achieved through: Native Apps (still a brand new ecosystem though) Web Apps (“portals”) Mobile access is easy Authentication and Security might be the biggest challenge (cfr next speaker) ECM tools have been out there for years. Mobile Apps to access these ECM systems might lack features we would expect (check-in/check-out, easy updating of documents, full-text search against the repository, …) 58.
  59. 59. Thank you! 59.

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