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Fishbone analysis 1108

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Fishbone analysis 1108

  1. 1. Fishbone analysis What is it? The fishbone analysis is used to deepen a team's understanding of a problem or issue. The tool takes its name from the form it takes on a large sheet of brown paper, with a problem statement on one side of the paper and a 'spine' extending from this and lines branching off it on which the team records sub-issues. Working in this way teams can understand the elements which contribute to a perceived problem.
  2. 2. Fishbone analysis <ul><li>What is it? </li></ul><ul><li>The Fishbone diagram (sometimes called the Ishikawa diagram) is used to identify and list all the factors that are conditioning the problem at hand </li></ul><ul><li>This is primarily a group problem analysis technique, but can be used by individuals as well </li></ul><ul><li>The process is called Fishbone Analysis because of the way in which the information gathered is arranged visually – like the skeleton of a fish </li></ul><ul><li>When would you use it? </li></ul><ul><li>Usually in the Mobilise stage of the process to identify scale and scope of issues and problem areas but also useful in the Discover stage of the change process </li></ul><ul><li>Before moving on to a 5 Whys Analysis </li></ul>
  3. 3. Identify the key factors first Promoting inclusion of children with special needs in mainstream extended services Access Finance Transport Capacity Attitudes Training
  4. 4. Analyse each of the key factors (main bones) in turn Promoting inclusion of children with special needs in mainstream extended services Access Finance Transport Capacity Attitudes Clarity of future budget provisions Reliance on voluntary agencies Unreliable estimates of costs High costs of special medical & social support Wheelchair access limited Stairs limit access to facilities Low awareness and tolerance among mainstream Bullying Limited No. of specially qualified staff Staff work- life balance issues Specialist transport required Dependent on existing LA contract Training Need to adjust travel times Need for special equipment & materials Higher staff to pupil ratio Need to train up mainstream staff

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