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Lights Out Client Management And Optimization With SCCM & vPro


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Lights Out Client Management And Optimization With SCCM & vPro

  1. 1. Lights Out Client Management and Optimization with ConfigMgr & vPro: Reduce TCO while improving customer productivity and security<br />Amit Gatenyo<br />Infrastructure & Security Manager, Dario<br />MRD – Windows Server & Security, Microsoft<br />054-2492499<br /><br />Tamir Peleg<br />Intel® vPro Application Engineering and Marketing<br />Intel Israel Design Center<br />054-7886241<br /><br />
  2. 2. Session Objectives And Takeaways<br />Session Objectives: <br />Overview of Intel® vPro™ Technology<br />vPro / ConfigMgr scenarios and how they extend customer value & ROI<br />Easing Windows 7 Deployments with ConfigMgrand vPro<br />Technical / infrastructure requirements to turn vPro on within ConfigMgr<br />
  3. 3. Intel® vPro™ Technology Overview<br />
  4. 4. What is Intel® vPro™ Technology?<br />Processor<br />Chipset<br />Network<br />Intel® Core™2 Duo processor or <br />Intel® Core™2 Quad processor <br />Security<br />Intel® Virtualization Technology<br />Intel® Trusted Execution Technology<br />Security and Manageability<br />Manageability Engine3<br />Non-Volatile Memory<br />Intel® Active Management Technology3<br />Intel® Virtualization Technology<br />Network Access Independent of Operating System State<br />Intel® Active Management Technology3<br />Intel® vPro™ technology: security and manageability on the chip <br />
  5. 5. Benefits of Intel® vPro™ TechnologyRealized with software solutions<br />Configuration Manager<br />Hardware<br />Software<br />+ Other Software Vendors<br />=<br />Built-in manageability and proactive security<br />even if the PC is off or the OS is inoperable3<br />
  6. 6. Built-In Manageability Reduces Deskside Visits<br />Without Intel® vProTM technology <br />Remote management capabilities unavailable when OS off or down<br />Many software and hardware problems required deskside visits<br />Visit to the troubled PC is about 10 times more expensive26<br />Intel vPro technology management capabilities enable remote access even if <br />PC is off<br />Operating system unresponsive<br />
  7. 7. ROI with Intel® vProTM Technology: Built-in manageability reduces deskside visits Actual Customer Experiences<br />Up to80% reduction<br />Up to85% reduction<br />Up to3.4 hours<br />in revenue loss due to PC quickly remediated<br />Value Space<br />Read case study<br />average reduction in end-user downtime per each diagnosis and repair incident<br />Calgary Health Region<br />Read case study<br />in time-consuming deskside visits<br />State of Indiana<br />Read case study<br />View video<br />
  8. 8. Increase Accuracy Reliability and Speed of Inventory Audit<br />Inventory and compliance processes disrupted by user intervention and powered-down PCs<br />Hardware-based remote access and persistent system information increases reliability and speed of inventory audit even if<br />PC is off<br />Software agent / OS unavailable<br />
  9. 9. Intel®vPro™ Technology Deployment Summary<br />Resolved hardware and software issues<br />Drove down energy costs<br />Accelerated patch delivery and rapid inventory process<br />Panyu People’s Hospital<br /><ul><li>Increased help-desk efficiencies by 27%
  10. 10. Resolution times for HW/SW related problems reduced by 50%</li></ul>US Based Insurance Company<br /><ul><li>End-user productivity increased by 23% per incident
  11. 11. IT expenses reduced by 15%</li></ul>Calgary Health Region<br /><ul><li>End-user productivity increased by 3.4 hrs per incident</li></ul>Calgary Health Region<br /><ul><li>Achieves 98% patch saturation in 4 hours</li></ul>US Based Insurance Company<br /><ul><li>Achieved a 97% patch saturation goal</li></ul>CSK Systems Corporation<br /><ul><li>Increased patch success rate to 90% </li></ul>Panyu People’s Hospital<br /><ul><li>Inventory costs reduced by 91% </li></ul>Calgary Health Region<br /><ul><li>Saved 2.7M kWH of energy over 4 years</li></ul>US Based Insurance Company<br /><ul><li>Estimated energy savings of 21,688 KWH over 4 years</li></ul>CSK Systems Corporation<br /><ul><li>Reduced CO2 emissions by more than 340,000 kg
  12. 12. Reduced Power consumption by approximately 600,000 KWh</li></ul>Real World Examples – Real World Results<br />
  13. 13. Realizing the Value ofIntel® vPro™ TechnologywithMicrosoft® System Center Configuration Manager <br />
  14. 14. SNMP-enablednetwork device<br />Intel® vPro™ TechnologyWith Configuration Manager; IT can:<br />Wired / Wireless & independent of OS / Power state…<br />Collect inventory / Audit information<br />Perform remote diagnosis & repair<br />Execute remote power management<br />Powered off<br />Powered on andworking properly<br />Powered on butOS is down<br />Router<br />Server<br />
  15. 15. ConfigMgr 2007 Out of Band Features<br />Discovery/Inventory/Audit<br />Setup & Configuration<br /><ul><li>Secure Setup & Configure AMT
  16. 16. Zero Touch – Certificate Hash
  17. 17. Zero Touch – In band via agent
  18. 18. Ties to OSD w/targeting
  19. 19. Discover On Demand
  20. 20. Scheduled Discovery
  21. 21. In band inventory via agent
  22. 22. Audit Out of Band Access</li></ul>Remote Console<br />Power Control<br /><ul><li>Scheduled Power On
  23. 23. SWDist, SUM, OSD
  24. 24. On Demand Power Control
  25. 25. Wake, Restart, Shutdown
  26. 26. Interactive via OOB Console
  27. 27. Helpdesk or Break/Fix
  28. 28. Serial over LAN
  29. 29. Media Redirection
  30. 30. BIOS password bypass
  31. 31. Manual power control</li></li></ul><li>Easy Setup and ConfigurationZero Touch configuration of Intel® vPro™ clients<br />Setup & Config is just another ConfigMgr client agent policy<br />Support for bare metal / no OS setup and configuration<br />
  32. 32. Remote Power Control at your Fingers Tightly integrated secure & reliable power control<br />Remotely power-on computers in hibernation, sleep, or fully powered off states<br />Remotely power-off/restart computers even when OS/Agent unresponsive<br />Correlate power on events to software update deployments to ensure patch saturation<br />
  33. 33. Empowering your Help DeskReduce desk side visit and decrease end user downtime<br />Remotely launch diagnostic tools or repair tools to troubleshoot, repair, or rebuild OS’s<br />Remotely control access to BIOS configuration, interactive boot choices, and other pre-boot environment operations<br />
  34. 34. Configuration Manager & vPro Redirection, BIOS Access, Serial-Over-LAN<br />Accessing and interacting with the BIOS remotely<br />Launch diagnostic or repair tools troubleshoot & repair unresponsive Agent or OS<br />demo <br />
  35. 35. On Demand System AccessReal time access to hardware and audit information<br />Remotely view core system hardware inventory<br />Access Intel® AMT internal logging<br />Enhanced hardware inventory visibility<br />Accessible independent of OS and Agent state<br />
  36. 36. Windows 7 DeploymentEasing Win7 deployments with vPro & ConfigMgr<br />Extend remote deployment scenarios to incorporate <br />Reboot via IDE-r<br />Reboot to PXE service<br />Automate deployments including drivers, software packages, and user data migration<br />Increase deployment reliability with Intel vPro™ power control integration <br />Configuration Manager<br />+<br />=<br />
  37. 37. Configuration Manager & vProExtending OSD scenarios to the out of band<br />Enabling remote OS Deployments using media redirection<br />demo <br />
  38. 38. Configuration ManagerSP2: Feature Summary<br />
  39. 39. ConfigMgr / vProTM TechnologyHigh Level Technical Overview of Activation Requirements<br />
  40. 40. Additional InformationConfigMgr 2007 requires…<br />
  41. 41. Intel® vPro™ Expert CenterConnecting Experts with the Community<br />Providing an open dialogue between Intel and the IT community<br />Using collaboration to raise the expertise level of the entire IT Community<br />Reducing the integration time by sharing best known methods with discussion boards and blogs<br /><br />
  42. 42. Additional Reading<br />System Center Blog -<br />Dario Blog -<br />
  43. 43. Summary<br />The best of both worlds - In-band & Out-of-band management<br />Wired / Wireless & independent of OS /Power state…<br />Collect inventory / Audit information<br />Perform remote diagnosis & repair<br />Execute remote power management<br />Next step – Check your environment! It’s possible you are almost there…<br />
  44. 44. Amit Gatenyo<br />Infrastructure & Security Manager, Dario<br />MRD – Windows Server & Security, Microsoft<br />054-2492499<br /><br />Tamir Peleg<br />Intel® vPro Application Engineering and Marketing<br />Intel Israel Design Center<br />054-7886241<br /><br />