• Atlassian Experts• Atlassian partner since 2003• DeployedAtlassian solutions to over 700 clients
• Helpfast-growing software companies to scale by:- Management training- Building connectors to external systems E.g. ConnectsSalesforce.com to Jira and Confluence- Supportingdeployed solutions for enterprisecustomers
Case Study: CustomWare’sDocumentationWiki• Runs on Confluence• DocumentationaboutCustomWare’sproducts• Place for free support and ideas on how to useCustomWare’sproducts• Massive amount of information
Challenges• Information wasorganized in an inefficient and confusingway• Cumbersome and bloatedwiki
Solutions• ImplementedRefinedWiki Original Theme• Structuredcontentintocategories• Adding design for a moreattractivedocumentationenvironment
Results• Overnight transformation• Improvedway of servingbothCustomWare and theircustomers• Customersuse it morefrequently• Navigateswithin the structuremoreoften and for longer
ResultsMorethan 50% increase in viewership in justoneweek’s time!
Quotes by”RefinedWiki has acted a catalyst to ourwiki by transforminguser interaction with greateraccessibility and ease-of-use for ourcustomers. The resultshavebeenastounding.””RefinedWikican make your Wikibeautiful”