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Unleashing the possibilities for Visy and their people (Sponsored by Arq Group) - AWS Summit Sydney


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Built with Sumerian, Lambda, Dynamo DB, S3 bucket, API gateway, IOT core, SNS gateway, Amplify, EC2 and Serverless framework to name a few, you’ll get first hand insights on how Visy’s Virtual Concierge vision came to life. Hear about how this innovative project got off the ground, the trials and tribulations during build, where Visy’s ground breaking ‘Dave’ is headed next and opportunities for additional use cases. Presented by Rory Clare, Team Lead & Dan Johnson, Sales Manager Arq Group.

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Unleashing the possibilities for Visy and their people (Sponsored by Arq Group) - AWS Summit Sydney

  1. 1. © 2019, Amazon Web Services, Inc. or its affiliates. All rights reserved.S U M M I T Unleashing the possibilities for Visy and their people Daniel Johnson | Rory Clare Sales Manager | Tech Lead Arq Group
  2. 2. Hello. 2VISY/AWSConcierge
  3. 3. 3Approach|DiscoveryandSolutionVISY/AWSConcierge
  4. 4. 4Approach|DiscoveryAWSSumerian
  5. 5. 5Approach|DiscoveryAWSSumerian
  6. 6. 6Approach|DiscoveryAWSSumerian
  7. 7. Readiness Incubation Discovery Solution Storytelling Improvement & EnhancementAssessment How we structure these activities. Innovation 7ArqGroupInnovationmodelIaaS
  8. 8. Opportunity Visy want to be known as an innovative and ground breaking company both to their staff and their customers. How might we leverage the latest innovations in AWS technology to enhance the customer experience and increase efficiency? Opportunity8VISY/AWSConcierge
  9. 9. 9 Solution - Virtual Concierge
  10. 10. 10Approach|SolutionVISY/AWSConcierge
  11. 11. 11 Highlights ● Deployment is very simple ● Getting a host up and running with a simple speech file was pretty quick ● Visual scripting tool is very useful ● Works well with Amazon Cognito, AWS IoT and AWS Lambda ● The twitch streams for developers were very helpful Challenges ● Hard to collaborate on a single project as part of a team ● Developer community is still quite small (No stack overflow for you!) ● Cannot use your own text editor or IDE. Working with Sumerian We are innovators. We are problem solvers. We are true digital partners.
  12. 12. 12 AWS Services we used for this project: • Amazon Sumerian • Amazon S3 • AWS Lambda • AWS IoT Core (messaging broker and thing shadows) • Amazon SNS gateway • Amazon API Gateway • Amazon DynamoDB • Amazon Elastic Compute Cloud • Amazon Route53
  13. 13. 13 Registration Front end Sumerian Host SMS to host 3 client facing experiences
  14. 14. 14Approach|DiscoveryAWSSumerian Visy Video
  15. 15. Future Use Cases Travel Wayfinding Travel Buddy Journey Support Personalised Experience Facial recognition Custom experience AR Wayfinding to meeting room Site Inductions Commence Process Interactive Learning Enhance Safety Culture Resource Constraints Remote Locations Limited FTE High Traffic Venues Frictionless Voice Interaction Gestures Smart Platforms 15ArqGroup
  16. 16. Thank you. 16ThankYouArqGroup Daniel Johnson Sales Manager Rory Clare Tech Lead