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Why Scale Matters And How The 
Cloud Really Is Different 
Rodney Haywood 
Manager Solutions Architecture, Amazon Web Services 
© 2014 Amazon.com, Inc. and its affiliates. All rights reserved. May not be copied, modified, or distributed in whole or in part without the express consent of Amazon.com, Inc.
Agenda 
Redefining Scale 
at AWS 
AWS Designed 
Hardware & 
Infrastructure 
Multi-AZ Design Point 
& Why it Works
Perspective on Scaling 
On average, AWS adds enough 
new server capacity every day 
to support Amazon’s global 
infrastructure when it was a 
$7B business (2004).
AWS Global Infrastructure 
9 regions 
25 availability zones 
51 edge locations
Scaling Applications
Amazon S3 Growth 
Peak requests: 
1.5M/sec 
Peak Requests: 
2,000,000+ 
per second 
Total Number of S3 Objects 
2.9 Billion 14 Billion 40 Billion 102 Billion 
762 Billion 
262 Billion 
>1.7 Trillion 
>3 Trillion 
Q4 2006 Q4 2007 Q4 2008 Q4 2009 Q4 2010 Q4 2011 Q4 2012 Q4 2013
DynamoDB: Eventual consistency 
When 11 becomes 10!
DynamoDB: Requests Served/Month
DynamoDB: Consistent Performance at Scale
Infrastructure-as-a-service Magic Quadrant 2014 
“AWS is the overwhelming 
market share leader, with 
more than five times the 
compute capacity in use 
than the aggregate total of 
the other fourteen 
providers.” 
Gartner “Magic Quadrant for Cloud Infrastructure as a Service,” Lydia Leong, Douglas Toombs, Bob Gill, Gregor Petri, Tiny Haynes, May 2014. This Magic Quadrant graphic was published by 
Gartner, Inc. as part of a larger research note and should be evaluated in the context of the entire report. Gartner does not endorse any vendor, product or service depicted in its research publications, 
and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be 
construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Agenda 
Redefining Scale 
at AWS 
AWS Designed 
Hardware & 
Infrastructure 
Multi-AZ Design Point 
& Why it Works
Pace of Innovation 
Infrastructure pace of 
innovation increasing 
– Driven by cloud service providers and 
high-scale internet applications 
– Cost of datacenter and H/W 
infrastructure dominates 
– Infrastructure more than just a cost 
center 
High focus on innovation 
– Driving down cost 
– Increasing aggregate reliability 
– Reducing resource consumption 
footprint
AWS Custom Server Designs 
OEM Server Ecosystem 
– Optimized for 10s to 100s of thousands of customers 
– Broadly applicable servers can run a variety of workloads 
Cloud Server Ecosystem 
– Optimized for single customer 
– Highly specialized servers optimized for specific workload 
– Large scale deployments allow hardware specialization 
– Move hot s/w kernels to hardware implementations 
– Datacenters, servers, networking, storage to designed to integrated spec.
AWS Custom Storage Designs 
Commercial high-density storage: 
• Quanta M4600H 4U Disk Enclosure 
• Impressive best in class general purpose design 
• We use custom design with still higher density 
OEM storage & servers must target vast workload 
diversity 
High scale supports AWS-specific optimizations 
– More space, power, & cost efficient
Networking Equipment 
• Relative cost of networking 
increasing quickly 
• Profit margins high 
• Ecosystem vertically 
integrated 
Monthly Costs 
8% 
3 year server & 10 year infrastructure amortization
Get the Network Out of the Way 
Current Mainframe Model Goes Commodity Networks Over-Subscribed 
• Forces workload placement 
restrictions 
• Goal: Make all points in 
datacenter equidistant 
• Amazon custom routers & 
protocol stacks
Power Infrastructure 
Negotiated power purchasing 
agreements 
AWS custom high-voltage 
sub-stations in some regions 
– Lower power cost 
– Build faster
Procurement & Supply Chain Optimization 
Procurement Supply Chain 
Global demand allows 
purchasing power at volume 
Direct component purchasing 
– Precise inventory control 
– Better pricing 
– Optimized designs 
Demand-driven supply chain 
Shorter cycle time drives higher 
utilization 
– Predicting next week easier 
than 4 to 6 months out 
Less overbuy & less capacity risk 
yielding lower costs
Utilization & Economics 
On premise 30% utilization 
VERY good &10% to 20% 
more common 
Solution: Pool number of 
heterogeneous services 
Don’t block the business 
Don’t over-buy 
Transfers capital expense 
to variable expense 
Apply capital for business 
investments rather than 
infrastructure 
Cost encourages prioritization 
of work by application 
developers 
High scale needed to make a 
spot market for low priority 
work 
Pay as You Go 
Pay as You Grow 
Server Utilization 
Problem 
Chargeback Models 
Drive Good Behavior
Amazon Cycle of Innovation 
15+ years of 
operational excellence 
LoRweduecre 
Prices 
Innovate 
Listen to 
Customers 
Lower 
Costs 
Re-invest 
in 
Features 
Improve 
Processes 
45 AWS price 
reductions since 2006
AWS Rapid Pace of Innovation! 
+4 
8! 
E!lastic Load! 
Balancing! 
Auto Scaling! 
Amazon VPC! 
Amazon RDS! 
2009! 
+6 
1! 
Amazon SNS! 
!AWS Identity ! 
& Access ! 
! 
Management! 
Amazon Route 53! 
2010! 
+82! 
Amazon SES! 
!AWS Elastic ! 
Beanstalk! 
!AWS ! 
CloudFormation! 
!Amazon ! 
ElastiCache! 
!AWS Direct ! 
Connect! 
GovCloud! 
2011! 
+280! 
!Amazon Elastic! 
Transcoder! 
AWS OpsWorks! 
!Amazon ! 
CloudHSM! 
!Amazon ! 
AppStream! 
!Amazon ! 
CloudTrail! 
!Amazon ! 
WorkSpaces! 
Amazon Kinesis! 
2013! 
+159! 
AWS S!torage! 
Gateway! 
!Amazon ! 
Dynamo DB! 
!Amazon ! 
CloudSearch! 
Amazon SWF! 
Amazon Glacier! 
Amazon Redshift! 
AWS Data ! 
! 
Pipeline! 
2012! 
Since inception AWS has:! 
! 
• Released 927 new services and features ! 
• Introduced over 35 major new services! 
! 
! 
+24! 
Amazon EBS! 
Amazon! 
! 
CloudFront! 
2008! 
+270! 
Amazon Cognito! 
!Amazon Mobile! 
Analytics! 
Amazon Zocalo! 
2014! 
*as of July 31, 2014
Agenda 
Redefining Scale 
at AWS 
AWS Designed 
Hardware & 
Infrastructure 
Multi-AZ Design Point 
& Why it Works
Conventional Design: Cross-Region Replication 
5th app availability “9” only via multi-datacenter replication 
Conventional approach: 
– Two datacenters in distant locations 
– Replicate all data to both datacenters 
99.999% 
The industry-wide dominant multi-DC availability approach 
– Looks rock solid but performs remarkably poorly in 
practice 
Acid Test: Are you willing to pull the plug on the primary server?
What is wrong with inter-regional replication? 
Asynchronous replication between datacenters 
– Committing to an SSD order 1 to 2 msec 
– LA to New York 74 msec round trip 
On failure, a difficult & high skill decision: 
– Fail-over & lose transactions, or 
– Don’t fail-over & lose availability 
I’ve been on these calls in the past 
– No win situation 
– Very hard to get right
What Else is Wrong with X-Country Replication? 
Fragile: Active/Passive Doesn’t Work 
– Failover to a system that hasn’t been taking operational load 
– Passive secondary not recently tested 
– Secondary config or S/W version different, incorrect load balancer config, 
incorrect network ACLs, latent hardware problem, router problem, 
resource shortage under load 
– Can’t test without negative customer impact 
– If you don’t test it, it won’t work 
2-Way Redundancy Expensive: 
– More than ½ capacity reserved to handle failure 
– 3 datacenters much less expensive but impractical w/o high scale
AWS Multi-Availability Zone Model 
Choose Region to be close to user, close to data, or meeting jurisdictional 
requirements 
Synchronous replication to 2 (or better 3) Availability Zones 
– Easy when less than 2 to 3 msec away 
– Can failover w/o customer impact 
ELB over EC2 instances in different AZs 
Stateless EC2 apps easy 
For persistent state use 
– DynamoDB 
– Simple Storage Service 
– Mutli-AZ RDS
New Research: Customers 
Improve Availability by Migrating 
Apps to AWS 
32% reduction in total 
application downtime 
2013 AWS Customer Survey 
Research Note: Benchmarking availability and reliability 
in the cloud: Amazon Web Services Nucleus Research, 
November 2013, Document N168
Is Hosting On-premises Less Expensive? 
Utilization fundamentally higher in cloud 
– Aggregating non-correlated workloads, 
scale, spot market 
Amazon specific H/W designs 
– ODM acquisition of custom servers & net 
gear 
– Direct purchasing of disk, memory, & CPU 
– AWS controlled hypervisor & net protocol 
layers 
Deep R&D: Many new data centers built each 
year 
Immense scale 
– Volume purchasing, highly automated, 
specialists in all areas 
Amazon margins are tiny compared to 
enterprise margins
Summary 
AWS Economics driven by scale & singular focus 
– Economies of scale 
– Increased availability through multiple-datacenter deployment 
– Steadily declining price 
Mega-scale advantages available to all customers regardless of size 
– Datacenter presence near all customers world-wide 
– Multiple datacenters in each region for high availability 
– Deeper R&D investment & operational focus in datacenter, server, storage, & 
networking than any IT organization in the world 
– Buying power that rivals the biggest in the world 
Cloud Model Fundamentally different from the last 30 years 
– Even if rebranded as “cloud enabled”, “private cloud”, “cloud-like”
Expand your skills with AWS 
Certification 
Exams 
Validate your proven 
technical expertise with 
the AWS platform 
aws.amazon.com/certification 
On-Demand 
Resources 
Videos & Labs 
Get hands-on practice 
working with AWS 
technologies in a live 
environment 
aws.amazon.com/training/ 
self-paced-labs 
Instructor-Led 
Courses 
Training Classes 
Expand your technical 
expertise to design, deploy, 
and operate scalable, 
efficient applications on AWS 
aws.amazon.com/training
© 2014 Amazon.com, Inc. and its affiliates. All rights reserved. May not be copied, modified, or distributed in whole or in part without the express consent of Amazon.com, Inc.

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Why Scale Matters and How the Cloud Really is Different

  • 1. Why Scale Matters And How The Cloud Really Is Different Rodney Haywood Manager Solutions Architecture, Amazon Web Services © 2014 Amazon.com, Inc. and its affiliates. All rights reserved. May not be copied, modified, or distributed in whole or in part without the express consent of Amazon.com, Inc.
  • 2. Agenda Redefining Scale at AWS AWS Designed Hardware & Infrastructure Multi-AZ Design Point & Why it Works
  • 3. Perspective on Scaling On average, AWS adds enough new server capacity every day to support Amazon’s global infrastructure when it was a $7B business (2004).
  • 4. AWS Global Infrastructure 9 regions 25 availability zones 51 edge locations
  • 6. Amazon S3 Growth Peak requests: 1.5M/sec Peak Requests: 2,000,000+ per second Total Number of S3 Objects 2.9 Billion 14 Billion 40 Billion 102 Billion 762 Billion 262 Billion >1.7 Trillion >3 Trillion Q4 2006 Q4 2007 Q4 2008 Q4 2009 Q4 2010 Q4 2011 Q4 2012 Q4 2013
  • 7. DynamoDB: Eventual consistency When 11 becomes 10!
  • 10. Infrastructure-as-a-service Magic Quadrant 2014 “AWS is the overwhelming market share leader, with more than five times the compute capacity in use than the aggregate total of the other fourteen providers.” Gartner “Magic Quadrant for Cloud Infrastructure as a Service,” Lydia Leong, Douglas Toombs, Bob Gill, Gregor Petri, Tiny Haynes, May 2014. This Magic Quadrant graphic was published by Gartner, Inc. as part of a larger research note and should be evaluated in the context of the entire report. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
  • 11. Agenda Redefining Scale at AWS AWS Designed Hardware & Infrastructure Multi-AZ Design Point & Why it Works
  • 12. Pace of Innovation Infrastructure pace of innovation increasing – Driven by cloud service providers and high-scale internet applications – Cost of datacenter and H/W infrastructure dominates – Infrastructure more than just a cost center High focus on innovation – Driving down cost – Increasing aggregate reliability – Reducing resource consumption footprint
  • 13. AWS Custom Server Designs OEM Server Ecosystem – Optimized for 10s to 100s of thousands of customers – Broadly applicable servers can run a variety of workloads Cloud Server Ecosystem – Optimized for single customer – Highly specialized servers optimized for specific workload – Large scale deployments allow hardware specialization – Move hot s/w kernels to hardware implementations – Datacenters, servers, networking, storage to designed to integrated spec.
  • 14. AWS Custom Storage Designs Commercial high-density storage: • Quanta M4600H 4U Disk Enclosure • Impressive best in class general purpose design • We use custom design with still higher density OEM storage & servers must target vast workload diversity High scale supports AWS-specific optimizations – More space, power, & cost efficient
  • 15. Networking Equipment • Relative cost of networking increasing quickly • Profit margins high • Ecosystem vertically integrated Monthly Costs 8% 3 year server & 10 year infrastructure amortization
  • 16. Get the Network Out of the Way Current Mainframe Model Goes Commodity Networks Over-Subscribed • Forces workload placement restrictions • Goal: Make all points in datacenter equidistant • Amazon custom routers & protocol stacks
  • 17. Power Infrastructure Negotiated power purchasing agreements AWS custom high-voltage sub-stations in some regions – Lower power cost – Build faster
  • 18. Procurement & Supply Chain Optimization Procurement Supply Chain Global demand allows purchasing power at volume Direct component purchasing – Precise inventory control – Better pricing – Optimized designs Demand-driven supply chain Shorter cycle time drives higher utilization – Predicting next week easier than 4 to 6 months out Less overbuy & less capacity risk yielding lower costs
  • 19. Utilization & Economics On premise 30% utilization VERY good &10% to 20% more common Solution: Pool number of heterogeneous services Don’t block the business Don’t over-buy Transfers capital expense to variable expense Apply capital for business investments rather than infrastructure Cost encourages prioritization of work by application developers High scale needed to make a spot market for low priority work Pay as You Go Pay as You Grow Server Utilization Problem Chargeback Models Drive Good Behavior
  • 20. Amazon Cycle of Innovation 15+ years of operational excellence LoRweduecre Prices Innovate Listen to Customers Lower Costs Re-invest in Features Improve Processes 45 AWS price reductions since 2006
  • 21. AWS Rapid Pace of Innovation! +4 8! E!lastic Load! Balancing! Auto Scaling! Amazon VPC! Amazon RDS! 2009! +6 1! Amazon SNS! !AWS Identity ! & Access ! ! Management! Amazon Route 53! 2010! +82! Amazon SES! !AWS Elastic ! Beanstalk! !AWS ! CloudFormation! !Amazon ! ElastiCache! !AWS Direct ! Connect! GovCloud! 2011! +280! !Amazon Elastic! Transcoder! AWS OpsWorks! !Amazon ! CloudHSM! !Amazon ! AppStream! !Amazon ! CloudTrail! !Amazon ! WorkSpaces! Amazon Kinesis! 2013! +159! AWS S!torage! Gateway! !Amazon ! Dynamo DB! !Amazon ! CloudSearch! Amazon SWF! Amazon Glacier! Amazon Redshift! AWS Data ! ! Pipeline! 2012! Since inception AWS has:! ! • Released 927 new services and features ! • Introduced over 35 major new services! ! ! +24! Amazon EBS! Amazon! ! CloudFront! 2008! +270! Amazon Cognito! !Amazon Mobile! Analytics! Amazon Zocalo! 2014! *as of July 31, 2014
  • 22. Agenda Redefining Scale at AWS AWS Designed Hardware & Infrastructure Multi-AZ Design Point & Why it Works
  • 23. Conventional Design: Cross-Region Replication 5th app availability “9” only via multi-datacenter replication Conventional approach: – Two datacenters in distant locations – Replicate all data to both datacenters 99.999% The industry-wide dominant multi-DC availability approach – Looks rock solid but performs remarkably poorly in practice Acid Test: Are you willing to pull the plug on the primary server?
  • 24. What is wrong with inter-regional replication? Asynchronous replication between datacenters – Committing to an SSD order 1 to 2 msec – LA to New York 74 msec round trip On failure, a difficult & high skill decision: – Fail-over & lose transactions, or – Don’t fail-over & lose availability I’ve been on these calls in the past – No win situation – Very hard to get right
  • 25. What Else is Wrong with X-Country Replication? Fragile: Active/Passive Doesn’t Work – Failover to a system that hasn’t been taking operational load – Passive secondary not recently tested – Secondary config or S/W version different, incorrect load balancer config, incorrect network ACLs, latent hardware problem, router problem, resource shortage under load – Can’t test without negative customer impact – If you don’t test it, it won’t work 2-Way Redundancy Expensive: – More than ½ capacity reserved to handle failure – 3 datacenters much less expensive but impractical w/o high scale
  • 26. AWS Multi-Availability Zone Model Choose Region to be close to user, close to data, or meeting jurisdictional requirements Synchronous replication to 2 (or better 3) Availability Zones – Easy when less than 2 to 3 msec away – Can failover w/o customer impact ELB over EC2 instances in different AZs Stateless EC2 apps easy For persistent state use – DynamoDB – Simple Storage Service – Mutli-AZ RDS
  • 27. New Research: Customers Improve Availability by Migrating Apps to AWS 32% reduction in total application downtime 2013 AWS Customer Survey Research Note: Benchmarking availability and reliability in the cloud: Amazon Web Services Nucleus Research, November 2013, Document N168
  • 28. Is Hosting On-premises Less Expensive? Utilization fundamentally higher in cloud – Aggregating non-correlated workloads, scale, spot market Amazon specific H/W designs – ODM acquisition of custom servers & net gear – Direct purchasing of disk, memory, & CPU – AWS controlled hypervisor & net protocol layers Deep R&D: Many new data centers built each year Immense scale – Volume purchasing, highly automated, specialists in all areas Amazon margins are tiny compared to enterprise margins
  • 29. Summary AWS Economics driven by scale & singular focus – Economies of scale – Increased availability through multiple-datacenter deployment – Steadily declining price Mega-scale advantages available to all customers regardless of size – Datacenter presence near all customers world-wide – Multiple datacenters in each region for high availability – Deeper R&D investment & operational focus in datacenter, server, storage, & networking than any IT organization in the world – Buying power that rivals the biggest in the world Cloud Model Fundamentally different from the last 30 years – Even if rebranded as “cloud enabled”, “private cloud”, “cloud-like”
  • 30. Expand your skills with AWS Certification Exams Validate your proven technical expertise with the AWS platform aws.amazon.com/certification On-Demand Resources Videos & Labs Get hands-on practice working with AWS technologies in a live environment aws.amazon.com/training/ self-paced-labs Instructor-Led Courses Training Classes Expand your technical expertise to design, deploy, and operate scalable, efficient applications on AWS aws.amazon.com/training
  • 31. © 2014 Amazon.com, Inc. and its affiliates. All rights reserved. May not be copied, modified, or distributed in whole or in part without the express consent of Amazon.com, Inc.