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Running Business Critical Workloads on AWS

Enterprises, mid-market, and SMBs all have one thing in common: their business applications are critical. Companies of all sizes are running SAP, Oracle, Exchange, and many other business applications in the cloud to simplify infrastructure management, deploy more quickly, and lower cost. AWS offers a reliable and flexible cloud infrastructure platform that enables customers to run any type of Windows or Linux based business application, from small departmental solutions to world-wide mission-critical production ERP (remove) systems in a secure, scalable and robust environment. Come along to this session to learn how large scale systems like SAP, Oracle, Microsoft and others are being used by enterprise customers of all shapes and sizes. In this session you will discover some of the challenges and approaches that will make you successful in deploying and operating these systems on AWS. This is a must session for enterprise customers that are looking at moving material workloads into the cloud.

Speaker: Nam Je Cho, Solutions Architect, Amazon Web Services

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Running Business Critical Workloads on AWS

  1. 1. Running Business Critical Workloads on AWS Nam Je Cho, Solutions Architect Amazon Web Services
  2. 2. Business 101 Technical 201 Technical 301 Technical 401 Technical Session Grading
  3. 3. What You Will Learn • Walkthrough the best practice for deploying business critical applications • Dive deep into fault tolerant and high performance architectures • Learn about AWS tools that will make you successful in deployment and management • See live demos you can put into practice
  4. 4. Tainui Group – Helaman Tangiora • Tainui Group deploying SAP ECC production on AWS • Share insights into their business drivers that led to choosing AWS • Highlight key benefits of running business applications in the AWS cloud
  5. 5. What is a Business Critical Application
  6. 6. What is a Business Critical Application Any applications that is core to running your business • Enterprise Resource Planning • Customer Relationship Management • Data Warehouse & Reporting • Human Capital Management • Procurement • Warehousing & Logistics • Many more
  7. 7. Business Applications on AWS Vendor Applications SAP Business Suite, Netweaver, BusinessObjects, B1, HANA Oracle eBusiness, PeopleSoft, Siebel, JDE, Database 11g/12c Microsoft SharePoint, Exchange, Dynamics, SQL Server IBM Websphere, DataStage Infor LN, M3, Syteline, Lawson AWS customers run many business applications Companies of all sizes from SMB to large enterprises run business applications
  8. 8. Customer Case Studies SAP Oracle Microsoft
  9. 9. Running Business Application
 SAP Deep Dive
  10. 10. SAP on AWS – Key Benefits Fully tested & certified by SAP Support Leverage multi-AZ for production workloads Wide choice of EC2 & EBS volume options S3 provides 99.999999999% durability Enterprise-level security Pricing, capacity management and operations Certified Solution High Availability High Performance Durability Security Agility & Flexibility
  11. 11. • SAP Business Suite • SAP Business All-in-One (A1) • SAP Netweaver • SAP HANA Platform • SAP BusinessObjects BI • SAP Mobile Platform • SAP Business One • SAP Rapid Deployment Solutions SAP Solutions Certified on AWS SAP Note 1656099 has latest information regarding SAP products and platform supported on AWS Solutions
  12. 12. SAP Supported Platforms on AWS Operating System • SUSE 11 • Red Hat 6 • Window Servers 2008 Database • SAP HANA • Sybase ASE 15.7 • MS SQL Server 2008 • IBM DB2 9.7 • SAP MaxDB 7.8 Version numbers for OS & DB are minimum levels All higher versions are fully supported
  13. 13. Customer Network Public Subnet Users On-Premises Systems SAP Router Solution Manager Private Subnet Internet Availability Zone A Availability Zone B VPC VPN or Direct Connect Amazon CloudWatch Amazon S3 Backups DB ReplicationSAP DEV SAP QAS SAP DR SAP PRD BackupsMonitor SAP OSS SAP High Level Architecture on AWS Private Subnet NAT
  14. 14. Customer Network Users On-Premises Systems Private Subnet Availability Zone A Availability Zone B VPN or Direct Connect Private Subnet App1 DB AppN ASCS App1 DB AppN ASCS (ENQ) Session State DB Replication SAP Production HA Architecture EBS SSD EBS SSD SAP Production
  15. 15. Architecting Production Deployment
  16. 16. • Use SAP QuickSizer • Choose an EC2 instance type based on your SAPS and memory • Choose an EBS volume type based on your IOPS and storage size SAP System Sizing
  17. 17. • AWS perform SAP SD Benchmarks on EC2 instances & publish SAPS rating (SAP Note 1656099) • SAPS ratings are available for C3, C4 and R3 instance families • General Purpose and Provisioned IOPS EBS volumes have predictable and consistent IO performance Choosing Right EC2 & EBS Options
  18. 18. Compute Optimized (Application) Name vCPU Memory (GiB) I/O Perf SAPS (2-tier) c4.8xlarge 36 60 10 Gigabit 37,950 c4.4xlarge 16 30 High 19,030 c4.2xlarge 8 15 High 9,515 c4.xlarge 4 7.5 High 4,758 c4.large 2 3.75 Moderate 2,379 c3.8xlarge 32 60 10 Gigabit 31,830 c3.4xlarge 16 30 High 15,915 c3.2xlarge 8 15 High 7,958 c3.xlarge 4 7.5 High 3,979 c3.large 2 3.75 Moderate 1,989 Memory Optimized (Database) Name vCPU Memory (GiB) I/O Perf SAPS (2-tier) r3.8xlarge 32 244 10 Gigabit 31,920 r3.4xlarge 16 122 High 15,960 r3.2xlarge 8 61 High 7,980 r3.xlarge 4 30.5 Moderate 3,990 r3.large 2 15 Moderate 1,995 ✓ Certified for 2-Tier and 3-Tier configurations SAPS Rating EC2 Instances
  19. 19. 0 40 80 120 160 Q1Y1 Q3Y1 Q4Y1 Q2Y2 Q4Y2 Q2Y3 Q4Y3 Q2Y4 Q4Y4 Q2Y5 Q4Y5 Q2Y6 Q4Y6 Demand Traditional AWS Traditional Planning Horizon Planning Horizon on AWS ComputeRequirements Capacity Planning Made Easy
  20. 20. Choosing the Right EBS Volume EBS Volume Options • Provisioned IOPS (PIOPS) • General Purpose (GP2) • Magnetic Larger & Faster Volumes PIOPS • Up to 16TB, 20,000 IOPS & 320MBps GP2 • Up to 16TB, 10,000 IOPS & 160MBps Enable EBS-Optimised option on EC2 for dedicated capacity to EBS I/O & minimise network contention
  21. 21. Simpler Management With Larger Volumes EC2 1TB 1TB 1TB 1TB (16x) 1TB EBS Volumes AfterBefore (16x) 1TB Snapshots EC2 Single 16TB EBS Volume Single 16TB Snapshots 1TB 1TB 1TB 1TB
  22. 22. EBS Volumes High Performance Databases VPC Relational Database Private Subnet Availability Zone A PIOPS Boot Redo Data GP2
  23. 23. General Purpose Provisioned IOPS Magnetic Use Cases S to M Databases Most SAP Systems Large Database I/O intensive Cold Storage Storage Media SSD-backed SSD-backed Magnetic-backed Volume Size Up to 16TB Up to 16TB 1GB- 1TB Max IOPS 10,000 IOPS 20,000 IOPS ~100 IOPS Read/write Peak Throughput 160 MB/s 320 MB/s ~50-90 MB/s Latency (Random Read) 1-2ms 1-2 ms 20-40 ms Price (Sydney Region) $0.12/GB-Month $.138/GB-Month $0.072/provisioned $0.08/GB-Month $0.08/ 1M I/O Use Cases for EBS Options Amazon EBS Deep Dive
  24. 24. Cost Saving Tip on EBS Volume • Over-provision General Purpose over Provisioned IOPS volumes to meet high I/O requirements but lower cost for same performance • Example – EBS IOPS Requirement: 9,000 IOPS & 1TB – Cost of PIOP volume = $786/month (with 1TB volume) – Cost of GP2 volume = $360/month (with 3TB volume) • Compare PIOP vs GP2 costs before deployment
  25. 25. High Availability – Protect SPOF SAP systems have well known SPOF, namely; 1. Database: Multi-AZ database deployment with replication 2. Message Server: Multi-AZ deployment with enqueue replication server 3. Kernel: NFS, DFS, Amazon EFS (just announced)
  26. 26. Customer Network Users On-Premises Systems Private Subnet Availability Zone A Availability Zone B VPC VPN or Direct Connect Private Subnet App1 DB AppN ASCS App1 DB AppN ASCS (ENQ) Session State DB Replication SAP Production HA Architecture EBS SSD EBS SSD SAP Production (Primary)
  27. 27. Customer Network Users On-Premises Systems Private Subnet Availability Zone A Availability Zone B VPC VPN or Direct Connect Private Subnet App1 DB AppN ASCS App1 DB AppN ASCS Failover to Second Availability Zone EBS SSD EBS SSD SAP Production (Failover)
  28. 28. Protect Against System Failures You can protect EC2 instances against system failures; • Scale out EC2 instances across AZs • Enable EC2 Auto Recovery on the EC2 instances
  29. 29. Demo 1 – EC2 Auto Recovery Setup Scenario • Can be enabled on any EC2 instance from supported instance families (C3, C4, M3, R3, and T2) • Setup alarm in CloudWatch for metric named ‘StatusCheckFailed_System’ Outcome • If instance health check fails for n consecutive periods, EC2 will auto recover onto healthy hardware
  30. 30. Backup and Restore SAP on AWS Backup and Recovery Guide provides comprehensive information Backup options include; • Use existing backup software and push into S3 • Backup to EBS and create snapshots • Push backup to S3 with AWS CLI and AWS SDKs • Oracle Secure Backup (OSB) Cloud Module
  31. 31. Simplify Backups with OSB Cloud Module • Oracle Secure Backup (OSB) allows customers to backup Oracle Databases directly to Amazon S3 using RMAN • Data is compressed and encrypted in flight using Oracle Advanced Security • S3 provides high durability & encryption at rest (CSE/SSE) • OSB is licensed by number of concurrent backup channels
  32. 32. Demo 2 – OSB Cloud Module Scenario • SAP NW 7.4 running on RHEL & Oracle • Configure OSB Cloud with S3 as backup destination • Run ‘BACKUP DATABASE PLUS ARCHIVELOG’ in RMAN Outcome • Backups pushed to S3 durable storage and backups managed by RMAN • For SAP, you can also call RMAN from brbackup
  33. 33. Demo 2 – OSB Cloud Module How to install OSB Cloud Module 1. Download install media from OTN 2. Run OSB installer java -jar osbws_install.jar -AWSID <ACCESS KEY> -AWSKey <SECRET KEY> -otnUser -walletDir $ORACLE_HOME/dbs/osbws_wallet -libDir $ORACLE_HOME/lib/ 3. Configure RMAN for S3 backup device type RMAN> configure channel device type sbt parms=', SBT_PARMS=(OSB_WS_PFILE=$ORACLE_HOME/dbs/ osbwst1.ora)';
  34. 34. Proactively Monitor Your Applications • Continue to use Solution Manager Diagnostics for SAP application monitoring • Use existing performance monitoring tools – Nagios, Amazon CloudWatch custom metrics • Use CloudWatch Logs to capture any log files and alert on keywords in real time • Incorporate log analytics – Sumologic
  35. 35. Amazon CloudWatch Logs • Use Amazon CloudWatch Logs to push and store your application log files • Push any log files from EC2 in real time • Setup alarms and send email notifications • Retrieve CW Logs via Console, CLI & SDK
  36. 36. Demo 3 – CW Logs with Oracle Alert Logs Scenario • SAP NW 7.4 on RHEL & Oracle • Push Oracle alert_NW4.log into CloudWatch Logs • Create metric for ‘ORA-00600’ error to alert • Simulate ORA-00600 message into alert_NW4.log and trigger alarm Outcome • CloudWatch alarm is triggered and email notification is sent
  37. 37. Demo 3 – CW Logs with Oracle Alert Logs How to setup CloudWatch Logs to push logs ➢ Assign IAM Role to allow push to CloudWatch ➢ wget ➢ sudo python ./ –region ap-southeast-2
  38. 38. Bringing Agility to SAP Deployments SDKs & LibrariesAWS CLIAWS Management Console 3rd Party Tools JAVA .NET iOS PHP Ruby Android Python Node.js Provisioning and management of AWS using the API tools is simple
  39. 39. • Define, deploy and manage AWS resources using JSON templates • Consistent & repeatable outcome AWS CloudFormation Use Cases for CloudFormation • Deploy SOE image for new installations in minutes • Bootstrap instance to auto install pre-requisite packages • Clone production for isolated error analysis • Setup disaster recovery environment across Regions
  40. 40. Recap • Use vendor guidelines for sizing • Choose the right EC2 & EBS options to meet performance • Protect SPOF, utilise multi-AZs • Enable EC2 Auto Recovery for system failures • Proactively monitor – CloudWatch & CW Logs • Incorporate CloudFormation for deployment & management
  41. 41. AWS Resources for Business Applications Find more information Also check out
  42. 42. KIA TUPU, KIA HUA, KIA PUAAWAI To grow, prosper, and sustain
  43. 43. ! 1995 Crown Settlement ! Intergenerational tribal investment company ! Achieve tribal and commercial aspirations ! 170m (1995) - 1.1B (2015) ! Property, Retail, Hotels, Primary Industries, Equities, Direct Investment
  44. 44. DIVERSIFICATION VALUEBASED/maximisation of resources
  45. 45. $37 BILLION
  46. 46. KNOW YOUR GAME
  47. 47. STATE OF PLAY CHALLENGE/everything
  48. 48. ! New ERP ! Websites and social (retail) ! Collaboration and productivity ! Mobility and Business Intelligence ! Network and infrastructure improvements ! Storage and backups and BCP ! CRM (Tribal Register)
  49. 49. CORE FOCUS TAONGA He Tangata He Tangata He Tangata
  50. 50. TRUST E rua nga huarahi
  51. 51. ! Flexibility/agility to grow with us ! Respond to the changing environment ! Make fast agile decisions ! Business Intelligence - be more data driven ! Maximise investment (OPEX preference) ! Mitigation of risk and improve availability
  52. 52. CORE FOCUS Have a laser focus on your core business
  53. 53. ! Why AWS - Gartner ! Economies of scale and maturity ! Investment in innovation ! Grow-with-us model ! On-demand resourcing ! Reduce and predict costs (TCO)
  54. 54. Focus on core business, value added activities. Not manaing infrastructure PLATFORM4/GROWTH
  55. 55. PARTNERS