Amazon WorkSpaces is a secure, managed, virtual desktop service running on the AWS cloud. The service helps organizations support a modern mobile workforce, improve information security, and save money with a pay-as-you-go model. In this session, we'll cover how cloud desktops can benefit your organization, what's new with Amazon WorkSpaces, and some of the top technical considerations like user identity and access management, VPC design, network traffic flow, and application delivery. This session is for IT professionals and business decision makers interested in learning how to simplify desktop management and productivity for their organizations.

1. © 2016, Amazon Web Services, Inc. or its Affiliates. All rights reserved.© 2016, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
August 2016
Getting Started with Amazon
WorkSpaces
Drew Dennis, Solutions Architect

2. Business Landscape Is Changing
Security Breaches
In 2015, the average
data breach cost $3.8M1
Evolving Workforce
65% of employees think
a flexible and remote
work schedule would
increase
their productivity2
Dynamic Organizations
Global mergers and
acquisitions reached
$4.3 Trillion in 2015,
an all-time high3
1. http://www.prnewswire.com/news-releases/ponemon-institutes-2015-global-cost-of-data-breach-study-reveals-average-cost-of-data-breach-reaches-record-levels-300089057.html
2. https://www.cornerstoneondemand.com/sites/default/files/research/csod_rs_workspace_matters.pdf?1
3. http://www.ibtimes.com/merger-acquisition-activity-hits-record-high-2015-report-2213166

3. What Customers Are Telling Us
Personal Computers
 Manage inventory
 Secure endpoints
 BYOD is complicated
 Data must be backed up
 Expensive to scale
On-Premises VDI
 Upfront investment
 Weeks to deploy
 Requires management
 Servers must be secured
 Expensive to scale
BYOD Contract workers Mobile workers Securing data Being agile
What’s not working well for
our customers and why?

4. Amazon WorkSpaces – Managed Cloud Desktops
Scale consistentlySecure
Pay-as-you-goSimple management
Highly interactive cloud desktops
your users will love

5. Desktop Experience Your Users Will Love
A formal BYOD policy is four times more likely to result in increased employee
productivity and decreased IT support issues1.
Portable Desktop Secure Usage
Any Device, Anywhere,
Anytime
1. Enterprise Strategy Group: TechTruths: BYOD and Productivity, 2015

6. Simplified desktop deployments
Logistics Storage Networking Monitoring
Amazon WorkSpaces removes the burden of management, and scales instantly
Global Scale

7. Improved Security Posture
Amazon WorkSpaces encrypts data and streams, and keeps information off devices
No Data On
Devices
Encryption Of
Volumes
Encrypted Desktop
Stream

8. Plays Well With Existing Tools
Microsoft Active
Directory
Multifactor
Authentication
(Radius)
SCCMIntranet
Amazon WorkSpaces integrates easily with your on-premises tools and network

9. Amazon WorkSpaces Capabilities
• User Experience
 Support for Zero clients and Chromebook devices
 Local printing with Windows and Mac clients
 High DPI device support
 Audio input (Make Skype/WebEx calls from WorkSpaces)
• Management
 Custom images
 WorkSpaces Application Manager (WAM)
 API support (via AWS SDK, CLI)
• Monitoring
 CloudWatch and CloudTrail integration
 Network health checks and health check website

10. Amazon WorkSpaces Capabilities
• Performance, Cost and Flexibility Enhancements
 Value Bundle
 Upgrade Standard Bundle at no additional cost
 Bring your own license (BYOL) for Windows 7
 Hourly Workspaces
• Security & Compliance
 Storage Volume Encryption
 Multi-Factor Authentication
 Certification – SOC 1, SOC 2, ISO 9001 and ISO 27001

11. How do the bits flow?

12. Managing Apps with WorkSpaces

13. • Dynamic delivery – deploy, track, and update apps on
users’ WorkSpaces
• Bring your own apps or subscribe apps from AWS
Marketplace
• Available in Virginia, Oregon, Ireland, Singapore, and
Sydney AWS regions
Amazon WAM

14. Amazon WAM Benefits

15. Amazon WAM Benefits

16. Amazon WAM Benefits

17. Amazon WAM Benefits

18. Amazon WAM Benefits

19. Amazon
WorkSpaces
Amazon
WAM
catalog Deploy
apps
Manage Apps at Scale
for Desktop Apps
Applications where you
already own the license
Line of business
applications

20. Build Your App Catalog
Your application
Virtualize your app
using Amazon
WAM Studio
Validate using
Amazon WAM
Player
Upload to the
application catalog
using the WorkSpaces
console

21. Your application
catalog on the
Amazon WAM
console
Select applications Search for users in
your directory and
assign
applications
Use Amazon WAM
desktop app on
WorkSpace to
access
applications
Assign Apps from Catalog to Users

22. • Use a zero image with a WorkSpace, and deploy all your apps via WAM
• Deliver multiple versions of the same application.
• Example - Microsoft Internet Explorer (IE8 and IE11) to
WorkSpaces users
• Improve business continuity by locking dependencies on frameworks
such as Java and .NET
• Virtualize applications together to manage dependencies between apps
• Configure app settings for activation and customization
• Easily test app versions, manage their deployments, and track usage
Use Cases for Amazon WAM

23. Managing Apps on WorkSpaces - Demo
1. Start with the WorkSpaces console
2. Launch a WorkSpace
3. Assign apps
4. Sign into the WorkSpace
5. See apps installed
6. View usage on the console
7. Remove apps
8. Show changes on the WorkSpace

24. Who Is Using Amazon WorkSpaces?

25. Amazon WorkSpaces…
• Provides fast, secure desktops with consistent performance that users will love
• Simplifies desktop management
• Scales globally within minutes
• Plays well with existing tools
• Provides flexibility and agility
• Lowers complexity and cost