Managed Cloud Services for AWS provides comprehensive management of AWS infrastructure and services. This includes complete orchestration and monitoring across platforms, taking over security and compliance requirements, and controlling costs, quality and security. Experts from T-Systems support customers throughout migration, operation and innovation on AWS through consultancy, network services, management, operational support and billing services. The goal is to help customers harness AWS capabilities while keeping control.
Enabling digital transformation of your business on AWS - DEM08-S - Mexico City AWS Summit
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LEAD AND ENABLE THE
DIGITAL TRANSFORMATION
OF YOUR BUSINESS ON AWS.
Managed Services for Public Cloud
.
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Managed Cloud Services for AWS 2
ALREADY IN?
400 billion US dollars
is what companies will pay
annually for public cloud
services by 2020
(Gartner)
Use of public cloud is gaining importance
73.1 % of companies
would contract the tasks and
responsibility for Managed
Cloud Services to a Managed
Service Provider for the
implementation of their
strategy
60 % of companies
move business-critical
applications to
the Public Cloud
AI in public
cloud – AWS: 871 million,
Survey on the operation of apps 2017 vs. 2018 [in %]
AWS
Source: RightScale 2018 State of the Cloud Report
57
64 2017
2018
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PUBLIC CLOUD AS COMPELLING TARGET
Scalability
Standardization
Compliance rules
can be defined and
adherence ensured
Skills
Acquire know-how that
is always up-to-date
Control
over accesses
and costs
Transformation &
complexity
easily mastered
Security
for access and
operation
Connectivity
with high
performance
AvailabilityRange Speed
Cost efficiency Innovativeness
WHY PUBLIC CLOUD
SERVICES?
WHEN DOESTHE
STRATEGY BEAR FRUIT?
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Managed Cloud Services for AWS 4
MANAGED SERVICES FOR PUBLIC CLOUD
FOR YOUR
BENEFIT
Complete orchestration and
central monitoring of all three
platforms
Takeover of the strict privacy
and security requirements
of Deutsche Telekom
Compliance, governance,
costs, quality and security
under control
New public cloud services for AWS
with the expertise from classic
hosting and outsourcing
Continual support from the start
with traditional or agile services,
professional development
Reliable migration
between infrastructures
Support of hybrid cloud
scenarios
Need-based expert
know-how
Drive for innovation
and speed
5. GET IT NOW.
BUT GUIDED.
Take control with
Managed Cloud Services for AWS
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EVERYTHING UNDER CONTROL IN AWS
AWS Glue
AWS Cloud HSM
Amazon VPC
Amazon EC2
Amazon Route 53
AWS Lambda
AWS WAFAWS KMS
AWS X-Ray
How do we keep control
and keep our costs in check?
What do we need? How do we ensure
secure operation?
Do we have everything
under control
Amazon S3
AWS IAM
Amazon SageMaker
AWS CloudTrail
Amazon Redshift
Amazon ElastiCache
Amazon CloudWatch
Amazon CloudFront
AWS Elastic Beanstalk
Amazon S3 Glacier
Amazon DynamoDB
Amazon EBS
Are we mastering
the complexity?
How should we test,
what are the first steps?
Where do we stand?
AWS Fargate
How can we relieve our IT?
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Market significance
Innovation rate
Complexity
GET IT NOW. BUT WHAT? AND HOW?
Overview
Comprehensive AWS portfolio and high
innovation rate requires agile IT processes
and know-how. Understanding and
combining configuration elements.
Cost management
From a simple dashboard to overviewing
costs and reporting on an individual
application, including cost control via the
information service.
Added value
Supplemental cloud partner ecosystem
from T-Systems throughout the entire
IT stack.
Expertise
In the implementation of digital business
projects and migration into the cloud. More
than 100 AWS-certified experts.
140 +
services
to choose from
5,000
applications
in 37 categories
in the web store
1,400
new features
in 2017 alone
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TAKE CONTROL AND EXPERIENCE THE DIFFERENCE
Use case:
Managed AWS account
Ensuring that you keep
compliance, security, costs and
service building in check when
using the AWS account.
Use case:
Enhanced security
Benefit from more security when using
AWS through managed access, secure
network configurations, business conti-
nuity, encryption and key management.
Use case:
Operations in the cloud
Securing the highly available operation
of the AWS services you use, such as
through performance monitoring, health
check, network services, automation
and backup.
Use case:
Modernization & transformation
Analysis of cloud readiness, people
change, application & infrastructure
assessment, technical training and
business training for your successful
modernization and transformation.
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T-Systems
Your
company
MANAGED CLOUD SERVICES FOR AWS
Network services
Management services
Operational support
Billing services
Consultancy services
Value added services, e.g. VMware, SAP
Traditional and agile services for the
AWS cloud infrastructure.
Targeted consultation including
proof of concept. Support during on-
boarding through pre-configuration
and automatic provisioning.
Implementation of the shared
responsibility approach.
The regulations of the Deutsche
Telekom Privacy & Security
Assessment are automatically
implemented.
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T-Systems
Your
company
MANAGED CLOUD SERVICES FOR AWS
Consultancy services
• “Cloud first” strategy: Implementation of the AWS Well-Architected
Framework, a method to evaluate architectures. Support in the
selection of matching tools.
• Cloud migration: Workshops for cloud adoption, TCO, migration
readiness; application/infrastructure, migration service
• Security (SOC): Security analyses, solution recommendations:
EU GDPR compliance audit, privacy and security assessment, cloud
data privacy workshop
• DevOps: DevOps – culture and practice, Infrastructure-as-Code
consulting, development of CI/CD pipelines, automation
• Optimization of workloads, operation and costs
Value added services, e.g. VMware, SAP
Network services
Management services
Operational support
Billing services
Consultancy services
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T-Systems
Your
company
MANAGED CLOUD SERVICES FOR AWS
Billing services
• Cloud billing management
• Standard and individual reporting on costs/consumption
• Display of IT expenditures per account, project and cost center
• Budget monitoring and alarm function
• Optimization and planning
• Analytics tools (capacity, dimensioning)
• Resource planning and recommendations
• Governance and accountability
• Tag registration, implementation and compliance report
• Virtual tagging on top of AWS tags and resources
Value added services, e.g. VMware, SAP
Network services
Management services
Operational support
Billing services
Consultancy services
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T-Systems
Your
company
MANAGED CLOUD SERVICES FOR AWS
Operational support
• Service desk (1st Level)
• First customer contact in an outage, SLA management;
incident management, change request processing
• DevOps support (2nd Level)
• Incident solution; optimization of the operational stability
through automation, cooperation with the AWS Support Center
• Security operation
• Monitoring/alarm; threat management; compliance monitoring
• Service management
• Customer contact for contract and process topics; contract
management; escalation management
Value added services, e.g. VMware, SAP
Network services
Management services
Operational support
Billing services
Consultancy services
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T-Systems
Your
company
MANAGED CLOUD SERVICES FOR AWS
Management services
• Security – Identity & Access Management: Users, roles, groups,
policies, keys, PW rules, key management, multifactor authentication,
programmatic access
• Storage – Managed Amazon S3: Data classification, object labeling,
encryption management (tagging)
• Infrastructure management: VM, OS, database/MW, patching/
backup management
• Platform health/logging/monitoring: Resource monitoring with
Amazon CloudWatch, operational notification, governance monitoring,
compliance, operation and risks with AWS CloudTrail, Infrastructure-
as-a-Code (AWS CloudFormation)
Value added services, e.g. VMware, SAP
Network services
Management services
Operational support
Billing services
Consultancy services
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T-Systems
Your
company
MANAGED CLOUD SERVICES FOR AWS
Managed AWS cloud networking
incl. direct connect to AWS
• Expands Internet access with dedicated connection to the AWS cloud
• Robust, private, economical and reliable connection between AWS
and local sites
• End-to-end managed networks, both from the cloud as well as in
combination with traditional network products
• Available as a base product (IP connectivity Cloud2Earth) or as an
advanced product package
• Optional network consultancy for the AWS cloud
• T-Systems is the AWS Direct Connect Partner
Value added services, e.g. VMware, SAP
Network services
Management services
Operational support
Billing services
Consultancy services
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AWS SHARED RESPONSIBILITY MODEL WITH T-SYSTEMS
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T-SYSTEMS PUBLIC CLOUD FOR SAP® ON AWS
Self-Service Portal
▪ T-System Public Cloud for SAP® Solutions
delivers SAP® Basis operation as a
Managed Service for SAP systems on
public cloud infrastructure.
▪ The product is based on cloud
automation solutions from vmware.
▪ It contains a customer self-service portal
that is reachable via internet.
▪ Cloud infrastructure from Amazon can be
connected to the platform as cloud
endpoints.
▪ The portal organizes cloud endpoints in
tenants, called Business-Groups (up to 15
per contract).
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T-SYSTEMS PUBLIC CLOUD FOR SAP® SOLUTIONS
Self-Service Portal – CREATE NEW SAP Systems
▪ Deploy an SAP System from a Master Template
▪ Netweaver/HANA Skeleton
▪ Netweaver/Sybase ASE Skeleton
▪ BW/4HANA
▪ S/4HANA 1610 / S/4HANA 1709 / S/4HANA1809
▪ S/4HANA 1709 DEMO21 / S/4HANA 1809
DEMO21
▪ Instance Data
▪ General Information
▪ Master Password
▪ Instance Data
▪ Data Center Location
▪ Validation
▪ Information
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T-SYSTEMS PUBLIC CLOUD FOR SAP® SOLUTIONS
Self-Service Portal – ITEM
▪ Operate Scheduler
▪ Operate SAP Start/Stop
▪ Operate SAP Create DB Backup
▪ Operate SAP List DB Backup
▪ Operate SAP Expand Storage
▪ Delete SAP System
▪ Filesystem extention
▪ Guest OS Patching where SAP Systems
Self-service administration
tools
Steering of runtime directly
influences costs in elastic
price models
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ARCHITECTURE SAP PUBLIC CLOUD - AUTOMATION
T-Systems DMZ - Proxies, Firewalls
SAP AutomationControl in Magdeburg
(Portal & Workflow)
SAP MonitorSAP Engineer
T-Systems SAP Management
InternetVPN
Cloud Provider Infrastructure
T-sYSTEMS Standards & Tools
CPU, Network,
Storage
Infrastructure
API, OTC
OS level commands
OS Automation
Linux & Windows
Customer
CPU, Network,
Storage
Infrastructure
API,
…
CPU, Network,
Storage
Infrastructure
API, AWS
OS and SAP GUI
T-Systems
Admin Access
Customer
GUI & Agents
Internet
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BUSINESS PROCESS MANAGEMENT
APPLICATION MANAGEMENT
SAP BASIS OPERATIONS (APP + DB)
LINUX/WINDOWS OS
HARDWARE PLATFORM AND
HYPERVISOR
SAP PLUG AUTO-/INTEGRATION
SAP ON AWS PUBLIC CLOUD
T-Systems ManagedSAP
basisoperationsrun SAP on premisesolutionsin a private mode
Based on TSI Standard security baselineconceptsfor AWS
DC INFRASTRUCTURE, FIREWALLS,
WAN ACCESS
MANAGED SAP® SOLUTIONS
SAP TECHNOLOGY ORCHESTRATION SAP technology advisory customer individual
Service orchestration/Presales support
Solution design Hybrid Saas/on prem/AWS
SAP Cloud Transition and Transformation
Customer specific in differentflavors:
Customer, TSI – SI business or 3rd party
SAP PROJECT DELIVERY
SAP OPERATIONS MANAGEMENT
AWS SECURITY BASELINE
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INNOVATION PROVISIONING ENGINE
Fast, but secure
▪ Policy as Code
▪ Serverless provisioning
▪ Sprint speed release
▪ Canary Deployment
▪ Secure Foundation
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AUTOMATED MODE1 GOVERNANCE
Agile, but structured
▪ Monitoring
▪ OS patching
▪ EC2 scheduler
▪ S3 data encryption
▪ RDS backup
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CLOUD COST OPTIMIZATION MANAGEMENT
Pay for what you need
▪ Cost awareness
▪ Consumption alerts
▪ Sizing recommendations
▪ Tagging governance
▪ Concierge services
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COOP FOR AWS COST - IS A PUZZLE SOLVED
WITH TELEKOM MANAGED AWS – COST OPTIMIZATION MANAGER
Difficult to track AWS resource spend and cost owner
True cost insights across projects and departments
Agile, dynamic workload needs real-time budget
monitoring
Would you like a spend forecast ? How often?
Client
Challeng
e
(1) Automated Reporting by Email
(2) Web GUI Access to Cost Optimization Manager
(3) Standard and Custom Reporting on Cost and Usage
(4) Budget Tracking and Cost Alerts
(5) Invoice options for cost attribution to accounts,
projects, cost centers – increase visibility of IT spend
Solution
Cost
Optimizatio
n Manager
1/4
Cloud Cost
Management
Optimization and
Planning
Governance
and
Accountabilit
y
Cost
Optimization
Consultant
Expert Team
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COOP FOR AWS COST - IS A PUZZLE SOLVED
WITH TELEKOM MANAGED AWS – COST OPTIMIZATION MANAGER
Cloud Cost
Management
Optimization and
Planning
Governance
and
Accountabilit
y
Cost
Optimization
Consultant
Expert Team
How to drive optimal cloud spending strategies ?
Are you really using the resources that you pay for?
Reserved resources are difficult to purchase effectively.
Which? How many? Forecast is not trivial.
Do you have active resource reservations, and sharing?
How to follow-up and execute on the ‘best’ options?
Client
Challeng
e
I. Analytics Tooling
(1) Utilization Analysis
(2) Resource Rightsizing Report
(3) Reserved Instance Purchase Recommendations
(4) RI Lifecycle Monitoring
II. Actionable Recommendations
Solution
Cost
Optimizatio
n Manager
2/4
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COOP FOR AWS COST - IS A PUZZLE SOLVED
WITH TELEKOM MANAGED AWS – COST OPTIMIZATION MANAGER
Cloud Cost
Management
Optimization and
Planning
Governance
and
Accountabilit
y
Cost
Optimization
Consultant
Expert Team
Do you have a tagging policy for review?
Can you skip monitoring + enforcement of tagging policy?
Some crucial resources can’t be tagged on AWS level.
How about virtual tagging for use on Coop level?
Client
Challeng
e
I. Tag Inventory
II. Tagging Policy Rules and Compliance Report
III. Virtual Tagging on top of AWS tags and on un-tag-able
AWS resources
IV. Tag Mapping
V. Tag Enforcement
Solution
Cost
Optimizatio
n Manager
3/4
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COOP FOR AWS COST - IS A PUZZLE SOLVED
WITH TELEKOM MANAGED AWS - COST OPTIMIZATION MANAGER
Cloud Cost
Management
Optimization and
Planning
Governance
and
Accountabilit
y
Cost
Optimization
Consultant
Expert Team
Do you need a helping hand to guide you on the tool
reports and recommendation?
How to maximize the benefits of Coop’s outcome?
Training anyone? Workshop w stakeholders at client site?
Client
Challeng
e
I. Run Well-Architected Reviews based on the AWS Cost
Optimization Pillar
II. Support the client with interpretation and actions on
output of the Cost Optimization Manager
III. Help to design a tagging structure for cost optimization
and its automation
IV. Provide training on how to use the Cost Optimization
Manager
Solution
Cost
Optimizatio
n Manager
4/4
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OUR GOAL IS TO MAKE YOU SUCCESSFULLY WELL ARCHITECTED
Source: https://aws.amazon.com/architecture/well-architected/
❑ Define objectives, success criteria and KPIs
❑ Create awareness, dashboards and monitor the metrics
❑ Create alerts, notifications and automation
❑ Establish a roadmap for continuous improvement
❑ Run game days to test and challenge
❑ Manage knowledge transfer with runbook
AWS
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START YOUR GUIDED JOURNEY NOW
Cloud first strategy workshop
• Implementing the Well-Architected
Framework
• Implementing the Cloud Adoption
Framework
• Create journey map to cloud first
strategy
• Cloud adoption workshop
• TCO workshop
• Migration readiness
workshop
• Application/infrastructure
migration service
• EU GDPR compliance audit
• Privacy and security
assessment
• Cloud data privacy
workshop
• Tagging strategy workshop
• DevOps – Culture
and practice
• Implementing
Infrastructure-as-Code
• Developing CI/CD
pipelines
• Workload and
cost optimization
• Operations
optimization
• Skill & training
strategy workshop
DevSecOps workshop Training workshop Cloud optimizationCloud migration Security workshop
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T-SYSTEMS IS APN ADVANCE CONSULTING PARTNER
OUR COMMUNITY IS GROWING EVERY DAY
• AWS certifications
• Cloud Practitioner
• Associate Level
• Professional Level
• 650+ employees of T-Systems are
registered in the AWS PARTNER
NETWORK (APN)
• 530+ employees involved in the T-
Systems internal AWS community
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Managed Cloud Services for AWS 33
… BECAUSE WE MASTER THE BUSINESS
High-performance networks
296 PoPs installed
in 53 countries
Process and branch-specific
know-how
System integration, Detecon, public sector,
transport, manufacturing, healthcare,
automotive, public utilities
Full-service cloud provider
From IaaS to SaaS, transformation and
integration.
Combining old and new IT for
a hybrid world
Comprehensive outsourcing know-how,
over 10 years of cloud experience
Detailed knowledge of
enterprise IT
E.g. Largest SAP hosting cloud
in the world
Managing complexity
E.g. standardized cloud transformation
at a fixed price (Cloudifier)
Security and compliance
1,400 experts,
20 years of experience
Provider, integrator and orchestrator
for AWS
34. GET IT NOW.
BUT GUIDED.
Take control with
Managed Cloud Services for AWS
More than managed.
More than traditional.
More than agile.
More than experienced.
More than secure.
Just intelligent!
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SHOP IT NOW.
BUT GUIDED.
Take control with
Managed Cloud Services for
AWS
More than managed.
More than traditional.
More than agile.
More than experienced.
More than secure.
Just intelligent!
THANK
YOU
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