Dole Food's Global Collaboration Platform and Web Presence on AWS (ENT209) | AWS re:Invent 2013

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Dole Food needed a global SharePoint infrastructure that met tough goals for availability, performance, scalability, and price. Dole also needed a highly scalable and resilient hosting infrastructure for its public web presence. By deploying both on AWS, Dole Food met its goals while avoiding capital expenditures and operational costs. We trace the project’s timeline, discussing how those goals were met and sharing lessons learned. We also talk about how we extended Dole Food’s corporate Active Directory into the AWS cloud.

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Dole Food's Global Collaboration Platform and Web Presence on AWS (ENT209) | AWS re:Invent 2013

  1. 1. Implementing Dole Food Company’s Global Collaboration Platform and Web Presence on AWS Joanna Dyer, Director of IT Solutions, Dole Food Company November 15th, 2013 © 2013 Amazon.com, Inc. and its affiliates. All rights reserved. May not be copied, modified, or distributed in whole or in part without the express consent of Amazon.com, Inc.
  2. 2. Dole – Who Are We? $6.9 B revenue Operating in 90 countries 36,000 employees Dole Food Company Inc.- Confidential 2 November 18, 2013
  3. 3. Dole We are in the business of bananas and pineapples, not data centers Dole Food Company Inc.- Confidential 3 November 18, 2013
  4. 4. Dole Requirements Business Requirements Technical Requirements • Global collaboration solution • Secure • Cost effective • Single sign on • 5,000+ users • Highly available
  5. 5. SharePoint in the Cloud Why SharePoint?  Price  Functionality  Ease of use Dole Food Company Inc.- Confidential 5 November 18, 2013
  6. 6. SharePoint in the Cloud Why the Cloud?  Reduced Costs  Scalable  Highly available  Ease of implementation  Improved global response time  Innovation and agility Dole Food Company Inc.- Confidential 6 November 18, 2013
  7. 7. SharePoint in the AWS Cloud Why the AWS Cloud?  $350 K cost savings versus on premises  License mobility  Full control  Amazon Virtual Private Cloud met our needs Dole Food Company Inc.- Confidential 7 November 18, 2013
  8. 8. Biggest Challenge? Security Security Security Dole Food Company Inc.- Confidential 8 November 18, 2013
  9. 9. How Did We Get Security to Agree? • We got the SAS 70 II reviewed by security • We conducted independent security audits • We presented this to the board and audit committee • We did at least 16 cuts on the benefits and risks • We secured very senior management support • We had numerous calls with AWS • We had our lawyers talk with their lawyers • We got an enterprise agreement Dole Food Company Inc.- Confidential 9 November 18, 2013
  10. 10. Recommendations 1. Make sure business leadership is well aware of the benefits and is driving the decision 2. Engage and educate your security team early 3. Compromise, if necessary, with additional security controls - We added database encryption Dole Food Company Inc.- Confidential 10 November 18, 2013
  11. 11. How Did the Project Go? Intranet, Internet and extranet for every division and operating unit of Dole, dual farms with a custom branding solution in an incredibly short time frame Dole Food Company Inc.- Confidential 11 November 18, 2013
  12. 12. Adoption Is an Ongoing Effort Added site collections Embedded Google analytics so we can see adoption Nintex for workflow Activated web office apps Control point security and permissions management Sites 500 400 300 200 100 0 Dole Food Company Inc.- Confidential 13 9/1/2013 7/1/2013 5/1/2013 3/1/2013 1/1/2013 11/1/2012 9/1/2012 7/1/2012 Sites 5/1/2012 No. of Sites • • • • • November 18, 2013
  13. 13. Did It Work Out as Planned? Well we have to do some fancy math every month to charge back the usage to the correct divisions and accounts – the bad part of it being popular Dole Food Company Inc.- Confidential 14 November 18, 2013
  14. 14. Did It Work Out as Planned? We all know we have to almost stand on our heads to keep security happy Dole Food Company Inc.- Confidential 15 November 18, 2013
  15. 15. Did It Work Out as Planned? • We ended up with a DR capability for our identity management as an added benefit • We reduced our timeframes for deploying new capabilities • We saved hundreds of thousands of dollars to date Overall, an amazing experience! Dole Food Company Inc.- Confidential 16 November 18, 2013
  16. 16. Dole.com gets a new home
  17. 17. Dole.com • Built and tested on an ondemand EC2 instance • Custom CMS for our recipes • Migrated to the live environment including staging in a matter of a few weeks Dole Food Company Inc.- Confidential 18 November 18, 2013
  18. 18. Benefits • Fully managed by partner • Highly available • Immediate cost savings • Better performance Dole Food Company Inc.- Confidential 19 November 18, 2013
  19. 19. Summary • Overcoming security hurdle was toughest battle! • Agility • On demand • Cost of developing, testing, and managing the solutions have been drastically lowered • Choose a trusted partner that knows the application AND the AWS cloud well for your first major initiatives Dole Food Company Inc.- Confidential 20 November 18, 2013
  20. 20. Questions?
  21. 21. Please give us your feedback on this presentation ENT 209 As a thank you, we will select prize winners daily for completed surveys!

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