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Copyright © Datacom New Zealand Limited 2013 Tuesday, 21 April 2015
Author: Rob Purdy/Director/Cloud and Tools
2
AWS SUMMIT
A Quantum Shift
“The future is already here — it's just not very
evenly distributed.”
William	
  Gibson	
  Fresh	
  Air,	
  NPR	
  (31	
  August	
  1993)	
  	
  
Tuesday, 21 April 2015 3
Top five tech spending increases in 2015
Tuesday, 21 April 2015 4
Disputed times ahead
5
How Datacom Is Changing to Cloud
Tuesday, 21 April 2015 6
Governance and ITSM - ITIL
Evolution of our Cloud story
Tools –
Reporting
AV
Archiving
Backup
ITSM
Outcomes rather than Inputs
How Our CustomersAre Changing
Brief Overview of an Example ‘All In’ Customer
• Large Agricultural Business, founded in 1991
• Headquartered in Singapore
• Asia’s leading Agribusiness Group
• Multi-National Workforce ~90,000 people
• 44.09B Revenue Globally
• Now ‘All In’ on AWS
Tuesday, 21 April 2015 7
Hybrid Cloud Services
Datacom Engagement Summary
• Current Managed and Professional Services Partners
• Customer is on Datacom’s Private Cloud – DCS in NSW
• Expressed desire to move to Public Cloud
• AWS selected as preferred Public Cloud
• Migration of 180 VMs over five months, underway
• <40 VMs will remain on Datacom’s Private Cloud
Example Case Study
Tuesday, 21 April 2015 8
Business Desires from Cloud
Tuesday, 21 April 2015 9
CEO – Speed to Market
CIO – Price and Security
Operations Managers – Stability and Reliability
Architects – Business and Technology
Developers – Freedom
Where Do We Begin?
Maturity Assessment
Consulting the Business
The How Comes Last
Tuesday, 21 April 2015 10
Hybrid Cloud Services
Top 6 Challenges
1. Understanding true cost of delivering IT Services
2. Business Readiness & Maturity
3. Refresh Cycle
4. Current Technology Alignment
5. Security & Compliance
6. Build or Renovate?
Journey and Challenges
Tuesday, 21 April 2015 11
What’s Needed To Succeed?
Tuesday, 21 April 2015 12
Tuesday, 21 April 2015
Tuesday, 21 April 2015 14
DATACOM CLOUD CONSUMPTION
SELF SERVICE SELF PROVISIONING MONITORINGCHARGEBACK
INTEGRATED BILLING ENGINE
SOFTWARE DEVELOPMENT & INTEGRATION SOFTWARE AS A SERVICE
AWS/Datacom
HOSTING LAYER
INFRASTRUCTURE AS A SERVICE
DATACENTRE AS A
SERVICE DATACOM PRIVATE
CLOUD
PUBLIC CLOUD
DATACOM FIBRE DATACOM FIBRE
CLOUD CONSUMPTION LAYERREST CLOUD-API HTTP/HTTPS IPSEC/P2P
MANAGED
SERVICES
IT SERVICE
MANAGEMENT
TOOLS &
AUTOMATION
PLATFORM AS A SERVICE	
  
Elastic Beanstalk
WorkDocs OPaaS
Payroll
Datacom Hybrid Cloud Framework
CLOUD CONSUMPTION LAYERREST CLOUD-API HTTP/HTTPS IPSEC/P2P
WorkSpaces
Process to Move to Cloud
Tuesday, 21 April 2015 15
Identify
Analyse	
  /	
  
Confirm
Weight	
  &	
  
Assess
Recomme
nd
Service	
  Catalogue	
  
Interview	
  Stakeholders
Analyse	
  Business	
  
Requirements	
  
Weighting	
  Criteria	
  
Stakeholder	
  Expectations	
  
System	
  /	
  SC	
  Mapping	
  &	
  
Analysis	
  
Application	
  Analysis	
  
(Optional)
Provider	
  Mapping	
  
Solution	
  Matrix
Cloud	
  Transition	
  
Strategy	
  
Transition	
  Plan	
  
Re-­‐Platform	
  Strategy
Transiti
on
Cloud	
  
Ops
Cloud Consulting
Cloud	
  Ops
Cloud
Ops
Transition
Service	
  Catalogue	
  
Interview	
  Stakeholders
Service	
  Catalogue	
  
Interview	
  Stakeholders
Cloud and Enterprise Tools – Rob Purdy, General Manager, Datacom
Cloud and Enterprise Tools – Rob Purdy, General Manager, Datacom
Migration Process
Tuesday, 21 April 2015 17
Workload
Examples
Workload
Assessment
AWS Solution Set
Discov
ery
Analysi
s
Profilin
g
Migrati
on
Integra
tion
Enterprise

Applications
Virtual Desktop Sharing & Collaboration
Platform

Services
Analytics
Hadoop
Real-time

Streaming Data
Data

Warehouse
Data

Pipelines
App Services
Queuing &
Notifications
Workflow
App streaming
Transcoding
Email
Search
Deployment & Management
One-click web
app deployment
Dev/ops resource
management
Resource
Templates
Mobile Services
Identity
Sync
Mobile
Analytics
Push
Notifications
Administration

& Security
Identity
Management
Access
Control
Usage
Auditing
Key
Storage
Monitoring

And Logs
Core

Services
Compute
(VMs, Auto-scaling
and Load Balancing)
Storage
(Object, Block
and Archival)
CDN
Databases
(Relational, NoSQL,
Caching)
Networking
(VPC, DX, DNS)
Infrastructure Regions Availability Zones Points of Presence
Enterprise

Applications
Workspaces Workdocs
Platform

Services
Analytics
EMR
Kinesis
Redshift
Data Pipeline
App Services
SQS, SNS
Simple Workflow
Service
AppStream
Elastic
Transcoder
Simple Email
Service
CloudSearch
Deployment & Management
Elastic
Beanstalk
OpsWorks
CloudFormation
Mobile Services
Cognito
Cognito
Mobile
Analytics
AWS Mobile
Push
Administration

& Security
Identity
Management
Access
Control
CloudTrail KMS CloudWatch
Core

Services
EC2, ELB, Auto
Scaling, Lambda
S3, EBS,
Glacier, Storage
Gateway
CloudFront
RDS, DynamoDB,
Aurora, Elasticache
VPC, DX,
Route53
Infrastructure Regions Availability Zones Points of Presence
Tuesday, 21 April 2015 20
“Commas can create havoc
when they are left out or are put
in the wrong spot..” - Lynne Truss
Enterprise Workload Preparation
Tuesday, 21 April 2015 21
It’s very important to do the groundwork
AWS isn’t like Enterprise IT in design
Think about Data Flows…
• Network connections
• Applications that rely on each other
Application Vendor Support
• Bespoke apps - old and new
ACustomer Example
Tuesday, 21 April 2015 22
• An identity management
challenge
• Provide an excellent customer
experience
• Able to introduce new products
and properties in a cost-efficient
manner
• Ability to capture and draw
insights from analytical data
around customer behaviour
Answer =AWS
Tuesday, 21 April 2015 23
• Build a new cloud hosted online
customer portal
• Developed by Datacom Software team to
leverage AWS platform and services
• Hosted on AWS
• Production systems for identity management
close to the web content
• Operational management designed to suit the
application – leveraging AWS services
• Managed day to day by Datacom Cloud
Solutions Including the support of - EC2, Route 53,
Autoscale, S3, RDS, SQS etc…
ACustomer Example
Tuesday, 21 April 2015 24
The Technical Challenges You Face
Tuesday, 21 April 2015 25
There’s some you might not consider …
Work on the foundations = good platform
Right sizing workloads isn’t everything
Technology Alignment
It’s often an iterative process
Security needs to be ground up, intrinsic
The Organisational Challenges You Face
Tuesday, 21 April 2015 26
There’s some you might not consider …
Billing Changes that impact finances
Control and Security
Server Huggers
Retraining
ITIL – Where does this fit now?
Your Toolsets Might Change
Tuesday, 21 April 2015 27
ITSM Tools
• We Removed CA NSM -> Traverse
What Developer Tools?
• Cloud Formation, Bamboo, CodeDeploy, Beanstalk
What about Enterprise Tech
Security
Cloud Formation (Code Management)
Portals / Management / Billing
Build or Renovate
Tuesday, 21 April 2015 28
Consider bespoke applications
Some may be extremely old
May need to rebuild and or redesign them on AWS
A new integration partner maybe?
Apps and this is where CI/CD can change a business
Application Changes
Tuesday, 21 April 2015 29
Application Monitoring might be affected
Moving to outcome based monitoring
Perceived Performance vs Actual
Tuesday, 21 April 2015 30
Home Stretch
Cloud Consulting Services
Tuesday, 21 April 2015 31
Datacom staff can support your Cloud Evaluation
Our experiences and qualified consultants can
• Run workshops
• Develop roadmaps
• Evaluate internal systems for migration
• Evaluate cloud providers
• Provide Business Benefit and Outcome Advice
Key Takeaways
Tuesday, 21 April 2015 32
I make it sound complex, it’s not
Think about what needs to change
Is your organisation prepared?
What tools are affected?
How will the developers change?
Tuesday, 21 April 2015
Next Steps
Tuesday, 21 April 2015 34
See us at the stand
Ask for a workshop
Twitter: @rawbznz

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Cloud and Enterprise Tools – Rob Purdy, General Manager, Datacom

  • 1. Copyright © Datacom New Zealand Limited 2013 Tuesday, 21 April 2015 Author: Rob Purdy/Director/Cloud and Tools 2 AWS SUMMIT
  • 2. A Quantum Shift “The future is already here — it's just not very evenly distributed.” William  Gibson  Fresh  Air,  NPR  (31  August  1993)     Tuesday, 21 April 2015 3
  • 3. Top five tech spending increases in 2015 Tuesday, 21 April 2015 4
  • 5. How Datacom Is Changing to Cloud Tuesday, 21 April 2015 6 Governance and ITSM - ITIL Evolution of our Cloud story Tools – Reporting AV Archiving Backup ITSM Outcomes rather than Inputs
  • 6. How Our CustomersAre Changing Brief Overview of an Example ‘All In’ Customer • Large Agricultural Business, founded in 1991 • Headquartered in Singapore • Asia’s leading Agribusiness Group • Multi-National Workforce ~90,000 people • 44.09B Revenue Globally • Now ‘All In’ on AWS Tuesday, 21 April 2015 7
  • 7. Hybrid Cloud Services Datacom Engagement Summary • Current Managed and Professional Services Partners • Customer is on Datacom’s Private Cloud – DCS in NSW • Expressed desire to move to Public Cloud • AWS selected as preferred Public Cloud • Migration of 180 VMs over five months, underway • <40 VMs will remain on Datacom’s Private Cloud Example Case Study Tuesday, 21 April 2015 8
  • 8. Business Desires from Cloud Tuesday, 21 April 2015 9 CEO – Speed to Market CIO – Price and Security Operations Managers – Stability and Reliability Architects – Business and Technology Developers – Freedom
  • 9. Where Do We Begin? Maturity Assessment Consulting the Business The How Comes Last Tuesday, 21 April 2015 10
  • 10. Hybrid Cloud Services Top 6 Challenges 1. Understanding true cost of delivering IT Services 2. Business Readiness & Maturity 3. Refresh Cycle 4. Current Technology Alignment 5. Security & Compliance 6. Build or Renovate? Journey and Challenges Tuesday, 21 April 2015 11
  • 11. What’s Needed To Succeed? Tuesday, 21 April 2015 12
  • 13. Tuesday, 21 April 2015 14 DATACOM CLOUD CONSUMPTION SELF SERVICE SELF PROVISIONING MONITORINGCHARGEBACK INTEGRATED BILLING ENGINE SOFTWARE DEVELOPMENT & INTEGRATION SOFTWARE AS A SERVICE AWS/Datacom HOSTING LAYER INFRASTRUCTURE AS A SERVICE DATACENTRE AS A SERVICE DATACOM PRIVATE CLOUD PUBLIC CLOUD DATACOM FIBRE DATACOM FIBRE CLOUD CONSUMPTION LAYERREST CLOUD-API HTTP/HTTPS IPSEC/P2P MANAGED SERVICES IT SERVICE MANAGEMENT TOOLS & AUTOMATION PLATFORM AS A SERVICE   Elastic Beanstalk WorkDocs OPaaS Payroll Datacom Hybrid Cloud Framework CLOUD CONSUMPTION LAYERREST CLOUD-API HTTP/HTTPS IPSEC/P2P WorkSpaces
  • 14. Process to Move to Cloud Tuesday, 21 April 2015 15 Identify Analyse  /   Confirm Weight  &   Assess Recomme nd Service  Catalogue   Interview  Stakeholders Analyse  Business   Requirements   Weighting  Criteria   Stakeholder  Expectations   System  /  SC  Mapping  &   Analysis   Application  Analysis   (Optional) Provider  Mapping   Solution  Matrix Cloud  Transition   Strategy   Transition  Plan   Re-­‐Platform  Strategy Transiti on Cloud   Ops Cloud Consulting Cloud  Ops Cloud Ops Transition Service  Catalogue   Interview  Stakeholders Service  Catalogue   Interview  Stakeholders
  • 17. Migration Process Tuesday, 21 April 2015 17 Workload Examples Workload Assessment AWS Solution Set Discov ery Analysi s Profilin g Migrati on Integra tion
  • 18. Enterprise Applications Virtual Desktop Sharing & Collaboration Platform Services Analytics Hadoop Real-time Streaming Data Data Warehouse Data Pipelines App Services Queuing & Notifications Workflow App streaming Transcoding Email Search Deployment & Management One-click web app deployment Dev/ops resource management Resource Templates Mobile Services Identity Sync Mobile Analytics Push Notifications Administration & Security Identity Management Access Control Usage Auditing Key Storage Monitoring And Logs Core Services Compute (VMs, Auto-scaling and Load Balancing) Storage (Object, Block and Archival) CDN Databases (Relational, NoSQL, Caching) Networking (VPC, DX, DNS) Infrastructure Regions Availability Zones Points of Presence
  • 19. Enterprise Applications Workspaces Workdocs Platform Services Analytics EMR Kinesis Redshift Data Pipeline App Services SQS, SNS Simple Workflow Service AppStream Elastic Transcoder Simple Email Service CloudSearch Deployment & Management Elastic Beanstalk OpsWorks CloudFormation Mobile Services Cognito Cognito Mobile Analytics AWS Mobile Push Administration & Security Identity Management Access Control CloudTrail KMS CloudWatch Core Services EC2, ELB, Auto Scaling, Lambda S3, EBS, Glacier, Storage Gateway CloudFront RDS, DynamoDB, Aurora, Elasticache VPC, DX, Route53 Infrastructure Regions Availability Zones Points of Presence
  • 20. Tuesday, 21 April 2015 20 “Commas can create havoc when they are left out or are put in the wrong spot..” - Lynne Truss
  • 21. Enterprise Workload Preparation Tuesday, 21 April 2015 21 It’s very important to do the groundwork AWS isn’t like Enterprise IT in design Think about Data Flows… • Network connections • Applications that rely on each other Application Vendor Support • Bespoke apps - old and new
  • 22. ACustomer Example Tuesday, 21 April 2015 22 • An identity management challenge • Provide an excellent customer experience • Able to introduce new products and properties in a cost-efficient manner • Ability to capture and draw insights from analytical data around customer behaviour
  • 23. Answer =AWS Tuesday, 21 April 2015 23 • Build a new cloud hosted online customer portal • Developed by Datacom Software team to leverage AWS platform and services • Hosted on AWS • Production systems for identity management close to the web content • Operational management designed to suit the application – leveraging AWS services • Managed day to day by Datacom Cloud Solutions Including the support of - EC2, Route 53, Autoscale, S3, RDS, SQS etc…
  • 25. The Technical Challenges You Face Tuesday, 21 April 2015 25 There’s some you might not consider … Work on the foundations = good platform Right sizing workloads isn’t everything Technology Alignment It’s often an iterative process Security needs to be ground up, intrinsic
  • 26. The Organisational Challenges You Face Tuesday, 21 April 2015 26 There’s some you might not consider … Billing Changes that impact finances Control and Security Server Huggers Retraining ITIL – Where does this fit now?
  • 27. Your Toolsets Might Change Tuesday, 21 April 2015 27 ITSM Tools • We Removed CA NSM -> Traverse What Developer Tools? • Cloud Formation, Bamboo, CodeDeploy, Beanstalk What about Enterprise Tech Security Cloud Formation (Code Management) Portals / Management / Billing
  • 28. Build or Renovate Tuesday, 21 April 2015 28 Consider bespoke applications Some may be extremely old May need to rebuild and or redesign them on AWS A new integration partner maybe? Apps and this is where CI/CD can change a business
  • 29. Application Changes Tuesday, 21 April 2015 29 Application Monitoring might be affected Moving to outcome based monitoring Perceived Performance vs Actual
  • 30. Tuesday, 21 April 2015 30 Home Stretch
  • 31. Cloud Consulting Services Tuesday, 21 April 2015 31 Datacom staff can support your Cloud Evaluation Our experiences and qualified consultants can • Run workshops • Develop roadmaps • Evaluate internal systems for migration • Evaluate cloud providers • Provide Business Benefit and Outcome Advice
  • 32. Key Takeaways Tuesday, 21 April 2015 32 I make it sound complex, it’s not Think about what needs to change Is your organisation prepared? What tools are affected? How will the developers change?
  • 34. Next Steps Tuesday, 21 April 2015 34 See us at the stand Ask for a workshop Twitter: @rawbznz