AWS Public Sector Symposium 2014 Canberra | Keynote

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AWS Public Sector Symposium 2014 Canberra | Keynote

  1. 1. AWS Government, Education, & Nonprofits Symposium Canberra, Australia | May 20, 2014 Welcome Peter Moore General Manager, Public Sector Amazon Web Services APAC
  2. 2. Agenda Tuesday 20th May START FINISH ACTIVITY 7:30 8:45 REGISTRATION 8:45 9:00 DOORS OPEN 9:00 10:35 KEYNOTE 10:35 11:05 MORNING TEA BREAK 11:05 11:45 Managing the Pace of Innovation: Behind the Scenes at AWS BALLROOM MURRAY ROOM SWANS TORRENS 11:50 12:30 Trend Micro: Effective Security Response in the Cloud Intel: Secure Hadoop as a Service 12:30 13:30 LUNCH 13:30 14:10 Getting Started with AWS for Government Customers Managing Seasonal Workloads on AWS Security as an Enabler: Improving Security with the AWS Cloud 14:15 14:55 Commvault: Powering a Hybrid Cloud with CommVault and Amazon Web Services Go Source: Putting the "Crowd" to work in the "Cloud" 15:00 15:40 Compliance and Governance on the AWS Cloud Black Belt Tips on AWS Storage and Archiving options on AWS 15:40 16:10 AFTERNOON TEA BREAK 16:10 16:50 Big Data in the Cloud: Accelerating Innovation in the Public Sector Continuous Integration and Deployment Best Practices on AWS Test and Development on AWS 16:50 18:00 COCKTAIL FUNCTION
  3. 3. Platinum Sponsors
  4. 4. Sponsors GOLD Coffee Cart
  5. 5. Presenting Customers
  6. 6. Tens of thousands of Customers from Australia and New Zealand
  7. 7. Over 700 partners from Australia and New Zealand
  8. 8. Services Launched in AU RedShift ElastiCache for Redis RDS for PostgreSQL VPC Peering Glacier WorkSpacesCloudTrail
  9. 9. Australian Office Locations WELLINGTON BRISBANE SYDNEY CANBERRA MELBOURNE PERTH AUCKLAND
  10. 10. Global AWS Support Network SYDNEY TOKYO BEIJING DUBLIN VIRGINIA SEATTLE CAPE TOWN DALLAS
  11. 11. AWS Certification
  12. 12. AWS Government, Education, & Nonprofits Symposium Canberra, Australia | May 20, 2014
  13. 13. AWS Government, Education, & Nonprofits Symposium Canberra, Australia | May 20, 2014 Amazon Web Services in the Public Sector Teresa Carlson Vice President World Wide Public Sector
  14. 14. Welcome
  15. 15. Proven in the Public Sector 700+ government agencies 3000+ educational institutions
  16. 16. Trends driving agencies to move to cloud •  Agencies to rapidly respond to changing business requirements •  Scalable on-demand cloud-computing services extend the advantages of virtualization •  Multiple mandates to achieve operational efficiencies •  Growing mission requirements without increased budget or staff •  Need for speed and agility to accomplish •  Focus on turning data into actionable information
  17. 17. Turns Out There is Massive Complexity
  18. 18. Lower Costs with AWS Up-Front and Increase Savings as Your Usage Grows Source: IDC Whitepaper, sponsored by Amazon, “The Business Value of Amazon Web Services Accelerates Over Time.” July 2012 1 “Average of 400 servers replaced per customer” Replace up-front capital expense with low variable cost 2 42 Price Reductions Economies of scale allow us to continually lower costs 3 Pricing model choice to support variable & stable workloads 4 Save more money as you grow bigger On-demand Reserved Spot Tiered Pricing Volume Discounts Custom Pricing
  19. 19. AWS Helps Government Cut Costs “We are in the process of putting most of our public-facing data in an Amazon cloud service,” said Terry Halvorsen, the Chief Information Officer of the Department of the Navy, in a keynote at Meritalk’s Data Center Brainstorm event Thursday. Halvorsen said the move could save the Navy as much as 60 percent versus the cost of managing that data in its own data centers. -Data Center Knowledge, 3/14/14
  20. 20. Used by Government Agencies & Educational Institutions Worldwide
  21. 21. And in Australia
  22. 22. AWS Partners Focused on Public Sector
  23. 23. AWS Global Infrastructure 10 Regions including GovCloud US 25 Availability Zones 51 Edge Locations
  24. 24. Why Does the Cloud Matter to Public Sector? Pave the Way for Disruptive Innovation Make the World a Better Place
  25. 25. Paving the Way for Disruptive Innovation Data management Policy/regulatory environment Government engagement Acquisition reform
  26. 26. How Do Governments Adopt Cloud? Policy Acquisition Security & Compliance Operationalize Culture Level 5 Level 1 Level 2 Level 3 Level 4 Stated policy that allows and encourages the use of cloud technology Cloud-friendly acquisition policy developed; first contract vehicles in place Target workloads identified Policy enforcement Security and compliance policy and process defined Agencies begin to emerge as potential Centers of Excellence Acquisition staff trained; vehicles begin to proliferate Many agencies running at least test or public websites on cloud Centers of Excellence emerge Policy enforced; continuing iterations Proliferation of vehicles for cloud procurement Late adopting agencies begin to move workloads Cloud becomes the norm; focus IT staff on innovation, not infrastructure
  27. 27. Make The World a Better Place 1.  Support world-changing projects 2.  Enable economic development 3.  Improve public infrastructure, create jobs 4.  Improve educational infrastructure
  28. 28. When You’re Changing the World, You Can’t Afford to be Slow Add New Dev Environment Add New Prod Environment Add New Environment in Japan Add 1,000 Servers Remove 1,000 Servers Deploy 1 PB Data Warehouse Shut down 1 PB Data Warehouse AWS: Infrastructure in Minutes Old World: Infrastructure in Weeks Everything changes with this kind of agility
  29. 29. Cloud Technologies Foster Innovation and Economic Development Faster to build Easier to manage Less expensive to run Distributed architectures for high availability Financial record archiving Video streaming Crowdsourced Supercomputing Massive Online platform Genomic research Citizen social app Open geographic data Web applications Geographic Information Systems Genomics and cancer research
  30. 30. Helping Agencies Experiment and Fail Fast ArcGIS Oracle Enterprise Applications Large Scale Education Application Expanded data storage quickly 100% reliability over 18 months Cost savings Reduced test environment costs Aggressive testing to prepare for more than 18M youth coding on their website in a week, with a peak load of 330K concurrent users
  31. 31. Turning Government Data into Real Insight Big Data Analytics Big Data Analytics and Collaboration Rapid deployment of analytics engine Export operational data to AWS for analytics processing Post “flash crash” forensics on EC2 Collaboration platform for SEC Mining social media for early warnings of food and drug safety issues on accelerated timeline
  32. 32. Craig Lapsley Victorian Fire Services Commissioner Chris Thomas Manager Strategy and Business Architecture Victorian Information Network for Emergencies Helping Governments Provide Safety and Security
  33. 33. Before, During and After – Emergency Management
  34. 34. COMMUNITY CENTRIC COMMUNITY CENTRED DESIGN AND DELIVERY Necessary for the future capacity, capability & resilience of Victoria’s fire and emergency services
  35. 35. EMERGENCY" IMPACT" CONSEQUENCE" COMMUNITY OUTCOME"
  36. 36. Hazelwood Coal Mine Fire Sun 9 Feb 2014 – Tues 25 March 2014
  37. 37. Hazelwood Coal Mine Fire Sun 9 Feb 2014 – Tues 25 March 2014
  38. 38. Hazelwood Coal Mine Fire Smoke haze over Morwell
  39. 39. Why do we need good information? •  Managing emergencies is about the actions of Individuals, Local groups and councils, Government departments, Emergency services agencies •  Every action is preceded by a decision. •  Every decision is made on the information available at that instant in time. Effective Actions Guided by Informed Decisions •  The best possible information, delivered to whomever requires it as it happens. •  Processes, standards, systems and infrastructure to deliver information interoperability •  Good decision making requires a Common Operating Picture •  A desire and willingness to change We Need
  40. 40. January 2013 – Some Lessons! •  In 2012 the FireReady App and Website had been built by the CFA and were serving the Victorian Community. The website and phone app won multiple awards •  Friday 4 Jan 2013 As temperatures hit over 40 degrees Celsius in Victoria and the Country Fire Authority (CFA) had 60,000 firefighters on-hand in the event of a repeat of the horrific Black Saturday bushfires, the authority's website and app failed to keep up with demand from local residents. •  “The challenge we have is to model the surge capacity and understand what capability we need to build to deal with the rates of calls. We had 12 million hits on the website in 12 hours, peaking at 700 hits per second.” Craig Lapsley, Sat 5 Jan 2013
  41. 41. The Scaling Challenge – Massive Demand Changes 0   2   4   6   8   10   12   14   16   18   20   Every  Day  Use   Across  Agencies   Major  Fire  Day   Across  Agencies     Major  Fire  Day   Across  Agencies   and  Community  
  42. 42. Operational: Single View of Incident •  Common Operating Picture •  Shared information and understanding •  Shared action plans •  On-the-ground updates •  Operate from multiple locations •  All hazards •  Collaboration system (online) •  Historical record of decisions and actions
  43. 43. AWS Government, Education, & Nonprofits Symposium Canberra, Australia | May 20, 2014
  44. 44. Bringing New Skills to a New Generation Large Scale Education Application Aggressive testing to prepare for more than 18M youth coding on their website in a week, with a peak load of 330K concurrent users
  45. 45. Making Education More Efficient Migrated public facing web properties with large bursts of traffic from 38,000 visitors to 150,000 a day Improved disaster recovery, handled major event spikes in usage and 40% less expensive
  46. 46. Helping Nonprofits Scale "Working hand in glove with AWS, LeanIn.Org's development team was able to re-architect the site over a 64-hour period to ensure it would stand up to 200 click-throughs per second." Rachel Thomas President, Lean In “Ban Bossy” campaign
  47. 47. Moving Scientific Exploration Forward On-Premises Data Centers Hybrid App NASA scientists share large, complex datasets from projects like robotic articulation calculations and exploration of the Arctic climate on demand across the globe. Sophisticated load balancing includes cost analysis for optimal workload routing NASA Jet Propulsion Laboratory
  48. 48. Accelerating Research University of Chicago needed a cost-effective way to provide big-data analysis to labs around the world while providing always-on service. The university now hosts its Globus Transfer service on AWS, helping more than 12,000 users to move data with 99% availability. “AWS has helped us scale up the analysis and lower the cost of doing analysis.” - Ravi Madduri, Research Fellow and Project Manager
  49. 49. Ensuring Democracy Migrated core business applications for secure global access Reduced costs Focused resources Improved availability
  50. 50. Ensuring Democracy Built nearly 200 applications leveraging diverse data sets as a shared data source Enabled thousands of volunteers to make millions of calls to voters in last four days of campaign Campaign website Donation processing Data analytics
  51. 51. What Makes Us Different?
  52. 52. Increased agility has become the #1 reason organizations use the AWS cloud
  53. 53. Many Organizations Worry That These are the Only Two Choices Build a “Private” Cloud Rip everything out and move to AWS #1 #2
  54. 54. The Good News is that Cloud isn’t an ‘All or Nothing’ Choice Legacy Data Centers On-Premises Resources Cloud Resources Integration
  55. 55. Scott Wallace, Chief Technology Officer Shared Services Centre for the Department of Education and Employment
  56. 56. www.ssc.gov.au Public Cloud use by the Shared Services Centre
  57. 57. Who are We •  The Shared Services Centre began operations in January this year •  Provides a full range of IT services •  Corporate services such as HR (payroll, recruitment and reporting), finance, library, fraud, mail and communications services
  58. 58. By the Numbers Computers •  Desktops: over 8000 Office Machines •  MFDs: 310 •  Printers: 311 Servers: •  Total: 2255 •  Virtual: 1433 (1.75:1) •  Physical hosts 13:1 (virtual servers to a physical host) Storage •  2.65 Petabytes Network •  Unclassified: G for Government with a protected enclave •  60 sites on WAN Data Centres •  Two sites using around 500kw of power
  59. 59. •  PSPF/ISM •  Commonwealth Procurement Rules •  Australian Government Cloud Policies (2011,2013) and Cloud Guidance (various) •  APS ICT Strategy (2012) •  National Digital Economy Strategy (2011,2013) •  Australian Government Policy and Risk management guidelines for the storage and processing of Australian Government information in outsourced or offshore ICT arrangements (2013) •  Coalition pre-election ICT policy statement (2013) •  Commission of Audit (2014) Australian Government Cloud Policy
  60. 60. SSC Cloud Journey •  Pilot AWS for development and test workloads completed in 2013. It found: •  cost savings •  integrated view •  needed some process changes •  Security Risk Assessment acceptable •  All appropriate new dev/test workloads now delivered by cloud •  Server provisioning automation
  61. 61. SSC Cloud Future •  Hybrid cloud model for the foreseeable future •  Transition applicable workloads to public cloud at trigger points: –  Asset refresh –  Major upgrade –  New Projects •  Private cloud capability in new data centres integrated with public cloud offerings •  Service offerings that range from self-managed to fully managed
  62. 62. Key Learnings •  Try it – start small because you can •  Architecture is important – you are responsible for your infrastructure and availability •  You need to think about change management for people and processes •  Invest in automation and standardisation •  Provider security accreditations can streamline security assessments
  63. 63. AWS Government, Education, & Nonprofits Symposium Canberra, Australia | May 20, 2014
  64. 64. Architected for Enterprise Security Requirements Certifications and accreditations for workloads that matter AWS CloudTrail - AWS API call logging for governance & compliance Stores data in S3, or archive to Glacier Log and review user activity
  65. 65. Why Public Sector Organizations Move to the Cloud 1.  They are faced with growing mission requirements without increased budget or staff 2.  They need to quickly create a new public website or application 3.  They’re facing a tech refresh in the next 12-18 months 4.  They need to add data center capacity for growing workloads 5.  They’re considering outsourcing part or all of their IT environment 6.  They’re looking to turn data into actionable information
  66. 66. The Result? A Faster, Cheaper and Better Path to a Better World
  67. 67. Thank You! Enjoy the rest of your day
  68. 68. AWS Government, Education, & Nonprofits Symposium Canberra, Australia | May 20, 2014

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