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Adobe : The Future of SaaS

Notes on the "Adobe : The Future of SaaS" presentation.

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Adobe : The Future of SaaS

  1. 1. AWS Government, Education, and Nonprofit Symposium Washington, DC I June 25-26, 2015 AWS Government, Education, and Nonprofit Symposium Washington, DC I June 25-26, 2015 Adobe : The Future of SaaS Mitch Nelson: Managing Director - WW Managed Services, Adobe Dean Pianta: Managed Services Specialist, Adobe Federal
  2. 2. AWS Government, Education, and Nonprofit Symposium Washington, DC I June 25-26, 2015 AWS Government, Education, and Nonprofit Symposium Washington, DC I June 25-26, 2015 From Bits & Bytes to Services Adobe Creative Cloud The world’s best creative tools and…  More desktop apps + mobile apps  Continuous software updates (innovation)  CreativeSync  Stock Images  Cloud based processing  And more… Adobe Creative Suite The world’s best creative tools on the desktop 1010101011101011010101101010101010111010100101011010101010101001110101010111010110101 0110101010101010011101010101101010101000100111010110101101010110101010101010011101010 1011101011010101101010101010100111010101101010101010100111010011101011010101101010101 0101010101010100111010101101010101110101101010101010110101101011010101101010101010100 1110101011010101010101001101011010101101010101010100111010101101010101010100010101001 1010010101010101101010101010110101001010101010101010101010101101010101010101010101010 1010110100101010101010101010101010110100111010110101111010011101011010110101010101010
  3. 3. AWS Government, Education, and Nonprofit Symposium Washington, DC I June 25-26, 2015 AWS Government, Education, and Nonprofit Symposium Washington, DC I June 25-26, 2015 The Adobe Advantage Make Manage MeasureMobilize Adobe Document Cloud Adobe Creative Cloud Adobe Marketing Cloud
  4. 4. AWS Government, Education, and Nonprofit Symposium Washington, DC I June 25-26, 2015 Mobile Expectations * Pew Research Center http://www.pewinternet.org/2015/04/01/us-smartphone-use-in-2015/ All Adults, U.S. 18 – 29 Year Olds, U.S. 10% have no broadband service at home 20% have no broadband service at home 64% on a smartphone 85% on a smartphone
  5. 5. AWS Government, Education, and Nonprofit Symposium Washington, DC I June 25-26, 2015 Personalization through Analytics & Big Data In 2015 Financial Services $6.4 bn Software $2.8 bn Government $2.8 bn Coms & Media 1.2 bn Energy & Utility 2.8 bn Annual growth to 2020 22% 26% 22% 40% 54% $ 0101001 1010101 1001010 Why? • Organizations that use data analytics efficiently are 5x faster at making decision than organizations that don’t • Personalized services and content can be based on citizen data profiles and 48% of Citizens interact more deeply when an experience is personalized 2.2 Million Terabytes of new data created every day * “10 trends, 1 constant: keep reinventing your business” – DisruptionWorks. Bert Denis Partner Bert.denis@disruptionworks.be
  6. 6. AWS Government, Education, and Nonprofit Symposium Washington, DC I June 25-26, 2015 AWS Government, Education, and Nonprofit Symposium Washington, DC I June 25-26, 2015 Security
  7. 7. AWS Government, Education, and Nonprofit Symposium Washington, DC I June 25-26, 2015 AWS Government, Education, and Nonprofit Symposium Washington, DC I June 25-26, 2015 Customer Expectations MOBILE PERSONALIZED SECURE Global Availability, Always On.
  8. 8. AWS Government, Education, and Nonprofit Symposium Washington, DC I June 25-26, 2015 AWS Government, Education, and Nonprofit Symposium Washington, DC I June 25-26, 2015 From Public Cloud to Enterprise Cloud • Security • Compliance
  9. 9. AWS Government, Education, and Nonprofit Symposium Washington, DC I June 25-26, 2015 AWS Government, Education, and Nonprofit Symposium Washington, DC I June 25-26, 2015 Adobe Creative Cloud for Enterprise (CCE) Storage Options • Multi-tenant or • Single-tenant linked behind Customer Firewall Identity Management • Adobe ID, Adobe Enterprise ID, or Adobe Federated ID • More options to come Password Policies • Custom enforcement based upon customer requirements
  10. 10. AWS Government, Education, and Nonprofit Symposium Washington, DC I June 25-26, 2015 Adobe‘s SaaS Experience Connect Multi- tenant LiveCycle Managed Service 2008 Creative Cloud for Enterprise 2015 Defense Connect Online 2007 Adobe and Amazon Partnership 2008 AEM Managed Service 2010 Connect Managed Service 2011 Marketing Cloud 2012 Creative Cloud 2013 Document Cloud 20152003 …
  11. 11. AWS Government, Education, and Nonprofit Symposium Washington, DC I June 25-26, 2015 AWS Government, Education, and Nonprofit Symposium Washington, DC I June 25-26, 2015 Adobe Managed Service across public Internet 1 1 Develop Immersive, Digital Experiences Open Standards / OSGi Model Leader in Gartner MQ: WCM Computational, Network and Storage Services Stability, Flexibility, Reliability Leader in Gartner MQ : IaaS Managed & Supported by Adobe x Experience Manager Cloud Infrastructure
  12. 12. AWS Government, Education, and Nonprofit Symposium Washington, DC I June 25-26, 2015 AWS Government, Education, and Nonprofit Symposium Washington, DC I June 25-26, 2015 Preloaded, pre-configured In a known good state Ready for configuration to meet requirements Able to scale to meet any load Monitored for performance and security Services are about Product and People 1 2 Managed Service CSE Single Point of Contact: Customer Success Engineer (CSE) Managed & Supported by Adobe • SLA [99.5% to 99.99%] • 24/7 Support • 24/7 Monitoring & Event Response  Highly trained Adobe Employee  Expert in Adobe Software, Amazon Systems and Customized Operations x
  13. 13. AWS Government, Education, and Nonprofit Symposium Washington, DC I June 25-26, 2015 AWS Government, Education, and Nonprofit Symposium Washington, DC I June 25-26, 2015 Continuous Monitoring & Maintenance • 24/7 Monitoring & Event Respo nse Patching OS / AEM Customizati on & Upgra des 0101010 1010010 1101011 0100101 • Reporting • Backup / Restore Performance, Load, Penetration Testing War Gaming Disaster Recovery Support Requirements Captured in a digital “Run Book” High-Touch Coaching Strong Partnership with Professional Services / Customer x Go-Live Process Maintenance
  14. 14. AWS Government, Education, and Nonprofit Symposium Washington, DC I June 25-26, 2015 AWS Government, Education, and Nonprofit Symposium Washington, DC I June 25-26, 2015 Adobe Tool: Managed Service Central Managed Service Central Adobe built, automation tool to create approved architectures in AWS Amazon Infrastructure Amazon EW / GovCloud / C2S
  15. 15. AWS Government, Education, and Nonprofit Symposium Washington, DC I June 25-26, 2015 AWS Government, Education, and Nonprofit Symposium Washington, DC I June 25-26, 2015 Analytics ConnectExperience Manager Adobe Best Practices: Software, Platform and Infrastructure Testing & Monitoring Mission Critical Application Gomez (outside in) Java Mission Control Real-time Garbage Collection Nagios Infrastructure Monitoring Tough Day • New Users (20k) • Create Pages (20k) • Page Mods (100k) • Multi Site Manager (5k) • Benchmark • Tagging (20k) • Add Tags (100k) • Upload PDF Minions • DAM Asset Ingestion • 1000 Jpg files
  16. 16. AWS Government, Education, and Nonprofit Symposium Washington, DC I June 25-26, 2015 AWS Government, Education, and Nonprofit Symposium Washington, DC I June 25-26, 2015 Adobe Managed Application 4 Keys to a Managed App Continuous Diagnostic Mitigation • Continuous Monitoring & Hardening • Mitigation and Event Resolution Application Amazon Web Services: GovCloud Infrastructure Adobe Platform Adobe Experience Manager Adobe Connect Continuous Delivery • Latest Adobe Platform & Infrastructure Support • Full Stack Support ? Solution Adoption • Marketing, Training, & Customer Adoption • Usage Optimization Mission Critical Application Customer Success Engineer
  17. 17. AWS Government, Education, and Nonprofit Symposium Washington, DC I June 25-26, 2015 AWS Government, Education, and Nonprofit Symposium Washington, DC I June 25-26, 2015 Mission Critical Applications Innovation The latest software and resources to speed innovation Continuous Delivery Adobe Experience Manager Adobe Connect 1. Faster Reaction Times 2. Allows Agile Development 3. Provides Flexible Release Options 4. New O&M Models Application Adobe Platform Amazon Web Services: GovCloud Infrastructure
  18. 18. AWS Government, Education, and Nonprofit Symposium Washington, DC I June 25-26, 2015 AWS Government, Education, and Nonprofit Symposium Washington, DC I June 25-26, 2015 1010101011101011010101101010101010111010100101011010101010101001110101010111010110101011010101010101001110101010110101010100010011101011010110101011010101010101001110101010111010110101011010101 0101010011101010110101010101010011101001110101101010110101010101010101010101001110101011010101011101011010101010101101011010110101011010101010101001110101011010101010101001101011010101101010101 0101001110101011010101010101000101010011010010101010101101010101010110101001010101010101010101010101101010101010101010101010101011010010101010101010101010101011111110110111101010111011011010111 0101010101001011110101010101111101100101101000101100101010101010101110101010101010101011111010100010100101010100111010110101111010011101011010110010111010110101011010101010101001110101010110101 0101000100111010110101101010110101010101010011101010101110101101010110101010101010011101010110101010101010011101001110101101010110101010101010101010101001110101011010101011101011010101010101101 0110101101010110101010101010011101010110101010101010011010110101011010101010101001110101011010101010101000101010011010010101010101101010101010110101001010101010101010101010101101010101010101010 1010101010110100101010101010101010101010111111101101111010101110110110101110101010101001011110101010101111101010111010110101011010101010101001110101010110101010100010011101011010110101011010101 0101010011101010101110101101010110101010101010011101010110101010101010011101001110101101010110101010101010101010101001110101011010101011101011010101010101101011010110101011010101010101001110101 0110101010101010011010110101011010101010101001110101011010101010101000101010011010010101010101101010101010110101001010101010101010101010101101010101010101010101010101011010010101010101010101010 0110101010101010011010110101011010101010101001110101011010101010101000101010011010010101010101101001010101010111010111001010111111101101111010101110110110101110101010101001011110101010101111100 More Software Becoming Available as Managed Services Mission Critical Applications Analytics, Campaign, Experience Manager, Connect, etc. Applications Adobe OSGi Platforms Infrastructure …Creative Cloud • Storage and Sharing • In Cloud Processing • Stock Imagery • Download of Creative Desktop Apps Marketing Cloud • LiveCycle • Connect • Experience Manager • Premium Analytics Document Cloud • Composition Management • PDF Creation • Digital Signing • DRM Drive Even More Innovation
  19. 19. AWS Government, Education, and Nonprofit Symposium Washington, DC I June 25-26, 2015 Next Generation: Managed Applications Secure Portal to Multiple Adobe Solutions Expanding Collaboration Requirements Expanding Mission Requirements CAC Authentication • Battle Update Briefs • Common Operating Picture / Situational Awareness • Federated Chat • Training / Mission Readiness Global Availability, Scalability, and Secure
  20. 20. AWS Government, Education, and Nonprofit Symposium Washington, DC I June 25-26, 2015 AWS Government, Education, and Nonprofit Symposium Washington, DC I June 25-26, 2015 DCO ii Use Case: Common Operational Picture (COP) This capability is very important to us and has helped us save the lives of hundreds of people over the past 3 weeks. I am so glad DCO II is there for us. -Texas National Guard
  21. 21. AWS Government, Education, and Nonprofit Symposium Washington, DC I June 25-26, 2015 Thank You. This presentation will be loaded to SlideShare the week following the Symposium. http://www.slideshare.net/AmazonWebServices AWS Government, Education, and Nonprofit Symposium Washington, DC I June 25-26, 2015

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    Jul. 7, 2015
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    Aug. 11, 2018
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    Oct. 12, 2020

Notes on the "Adobe : The Future of SaaS" presentation.

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