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Order Status for Magrnto 2 by Amasty

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Create informative order statuses to make order processing maximally clear both for customers and for admin users. Easily manage statuses on the grid and timely notify clients about status changes.

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Order Status for Magrnto 2 by Amasty

  1. 1. User Guide: Order Status for Magento 2 Page 1 Order Status for Magento 2 Magento Extension User Guide Official extension page: Order Status for Magento 2 Support: http://amasty.com/contacts/
  2. 2. Page 2 Table of contents: 1. Order status Creation……………….……………………………………………….…………….…..3 2. Change status on the order view page…………………………………………………….….….6 3. Custom order status in a customer account………………………………………….…….....8 4. Custom email templates creation……………………………..……………………….…….……9 Support: http://amasty.com/contacts/ User Guide: Order Status for Magento 2
  3. 3. Page 3 1. Order status creation Support: http://amasty.com/contacts/ User Guide: Order Status for Magento 2 To create custom order statuses please go to Sales -> Order Statuses At the ‘Rule Information tab please specify the rule name, status, websites, customer groups, for which the rule is intended and all the information you may need. Click here to add a new order status Edit already existing statuses.
  4. 4. Page 4 Choose default Magento order states to which the custom status will be applied. Support: http://amasty.com/contacts/ User Guide: Order Status for Magento 2 Specify custom status name. 1. Order status creation
  5. 5. Page 5 Support: http://amasty.com/contacts/ Enable the option to automatically notify customers once the order status is changed to the current one. User Guide: Order Status for Magento 2 If you are running multiple store views, you can specify an individual email template for each store view. 1. Order status creation
  6. 6. Page 6 An admin user can change order status manually on the order view page. To set a status for the order click ‘Submit Comment’ button. Support: http://amasty.com/contacts/ User Guide: Order Status for Magento 2 2. Change status on the order view page If automatic email notifications are disabled for the status you choose, but you would like to send a status change notification for this particular order, tick ‘Notify Customer by Email’ checkbox before pressing ‘Submit Comment’ button.
  7. 7. Page 7 Support: http://amasty.com/contacts/ User Guide: Order Status for Magento 2 The new custom order status will be displayed on the order grid. 2. Change status on the order view page
  8. 8. Page 8 Support: http://amasty.com/contacts/ User Guide: Order Status for Magento 2 Show custom order statuses in a customer account. 3. Custom order status in a customer account
  9. 9. Page 9 4. Custom email templates creation Support: http://amasty.com/contacts/ User Guide: Order Status for Magento 2 To create a custom email template please go to Marketing -> Email Templates
  10. 10. Page 10 Support: http://amasty.com/contacts/ User Guide: Order Status for Magento 2 Click here to add a new template. 4. Custom email templates creation
  11. 11. Page 11 Support: http://amasty.com/contacts/ User Guide: Order Status for Magento 2 Choose one of default email templates. After this you can configure it according to your specific needs. 4. Custom email templates creation
  12. 12. Page 12 Support: http://amasty.com/contacts/ User Guide: Order Status for Magento 2 After the template is uploaded you can change an email content. 4. Custom email templates creation Specify the name for a custom email template.
  13. 13. Page 13 Support: http://amasty.com/contacts/ User Guide: Order Status for Magento 2 All created custom templates will be available for order status notifications. 4. Custom email templates creation
  14. 14. User Guide: Order Status for Magento 2 Thank you! Your feedback is absolutely welcome! Should you have any questions or feature suggestions, please contact us at: http://amasty.com/contacts/ Page 14 Support: http://amasty.com/contacts/

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