Email to Customers: Magento Extension by Amasty. User Guide.

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Quick and simple newsletter tool. Mass send emails to customers right from the 'Manage Customers' and 'Orders' pages!
How often do you need to send a message to group of customers filtered by some criteria like order status? Using Newsletter feature is inappropriate in most cases. With Amasty's E-mail to Customers extension you can instantly create and send a message to as many customers as needed. You can learn more at http://amasty.com/email-to-customers.html

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Email to Customers: Magento Extension by Amasty. User Guide.

  1. 1. E-mail to Customers Magento Extension User Guide Official extension page: E-mail to Customers User Guide: E-mail to Customers Support: http://amasty.com/support.html Page 1
  2. 2. After the installation is complete please go to admin area > System > Configuration > E-mail to Customers to enter default message information. Please specify your default contact, email template subject and message (it will be used together with the template and can be edited when sending each message). You can be indicate this information individually for each store view. User Guide: E-mail to Customers Support: http://amasty.com/support.html Page 2
  3. 3. After that please choose ‘Email to Customers’ option and click ‘Submit’.Please select orders, for which you would like to send messages. User Guide: E-mail to Customers Support: http://amasty.com/support.html Page 3
  4. 4. It is also possible to send an email to a customer right from the order page. For this please click ‘Send Email…’ button (the one with three dots). User Guide: E-mail to Customers Support: http://amasty.com/support.html Page 4
  5. 5. Enter the necessary message information and click ‘Send’. You can use customer and order variable in messages, when sending them from the orders list page. User Guide: E-mail to Customers Support: http://amasty.com/support.html Page 5
  6. 6. There’s also a new tab on the order view page – ‘Email History’, where you can see all emails sent to the customer from the ‘Orders’ and ‘Order View’ pages regarding this order. Here are displayed only emails sent via our extension. User Guide: E-mail to Customers Support: http://amasty.com/support.html Page 6
  7. 7. After that please choose ‘Email to Customers’ option and click “Submit’. Please select customers, to whom you would like to send messages. Please note that for messages sent from customers list page only customer variables can be used (order variables will not get displayed, as it is not possible to define to which of the customer’s orders it is related. User Guide: E-mail to Customers Support: http://amasty.com/support.html Page 7
  8. 8. It is also possible to send an email to a customer right from the Customer Information page. For this please click ‘Send Email…’ button. User Guide: E-mail to Customers Support: http://amasty.com/support.html Page 8
  9. 9. There’s a new tab on the Customer Information page – ‘Email History’, where you can see all emails sent to the customer from the ‘Manage Customers’ and ‘Customer Information’ pages. User Guide: E-mail to Customers Support: http://amasty.com/support.html Page 9
  10. 10. User Guide: E-mail to Customers Support: http://amasty.com/support.html Page 10 Your feedback is absolutely welcome! Should you have any questions or feature suggestions, please send an email to: http://amasty.com/support.html Thank you!

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