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Managing a community with drupal

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Managing a community with drupal

  1. 1. Drupal Business Day Case Study: Managing a Community with Drupal
  2. 2. Alvin & Ryan Co-founders Red Airship Introduction
  3. 3. Visit us @ RedAirship.com for free coffee! We are a fast moving team of interactive product designers who find simple solutions to complex problems by uniting effective UX design and high quality code.
  4. 4. Why Drupal rocks?
  5. 5. A CMS that is uniquely yours Powerful and versatile content management framework
  6. 6. Responsive to business requirements ... that changes all the time
  7. 7. Amazing selection of community contributed modules The building blocks of your CMS http://drupal.org/node/206724
  8. 8. Turn-key Scaling & Redundancy Up-time and cost optimization Works well with the Cloud(s)
  9. 9. The White House uses it! https://petitions.whitehouse.gov/
  10. 10. 5 tips to efficiently build & manage an online community
  11. 11. Angel's Gate Case study
  12. 12. A diverse community Comprised of Entrepreneurs, TV viewers, VCs / Investors, Enthusiasts Spread across the website, mobile, Facebook, YouTube and TV and they engage differently on every platform
  13. 13. Utilize Views to quickly create a management page, for the moderators to do their job more efficiently Use rules to set up notifications Moderating a big number of projects Tip #1: Right tools for the right roles
  14. 14. Managers with different responsibilities Giving community managers the tools and access required to respond effectively to issues and requests by utilizing Drupal’s permissions and notifications system. Tip #1: Right tools for the right roles
  15. 15. Spammers Geo-filtering and worked with Hostgator to implement a solution that involved verifying their identities to limit domain redemption. Key #2: Quality of content
  16. 16. Measuring business metrics New service module integrated with Geckoboard to show real time data such as number of users & projects Tip #3: Timely monitoring
  17. 17. Increasing virality of content Extracted like information from Facebook open graph in order to rank and shortlist top projects & ideas. Tip #4: Social
  18. 18. Synchronized Mailing List With the Mailchimp module, we seamlessly synchronized the website’s users with mailing lists targeting different segments. Tip #5: Targeted User Engagement
  19. 19. Un!que challenges
  20. 20. PayPal Adaptive Payments Created a module to utilize PayPal’s adaptive payments to execute crowd-funding transactions
  21. 21. Online Auditions Utilized the Form API to rapidly generate wizard style auditioning process Integrated with YouTube to allow video recordings directly on the website
  22. 22. I am ready for Drupal! (but I have legacy, disparate systems) Now what?
  23. 23. Q&A
  24. 24. Slides will be available @ RedAirship.com

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