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Managing a community with drupal

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Drupal Business Day 2013 - Singapore. Managing a community with Drupal.

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Managing a community with drupal

  1. 1. Drupal Business DayCase Study: Managing aCommunity with Drupal
  2. 2. Alvin & RyanCo-founders Red AirshipIntroduction
  3. 3. Visit us @ RedAirship.com for free coffee!We are a fast moving team of interactive productdesigners who find simple solutions to complexproblems by uniting effective UX design and high qualitycode.
  4. 4. Why Drupalrocks?
  5. 5. A CMS that is uniquelyyoursPowerful and versatile contentmanagement framework
  6. 6. Responsive to businessrequirements... that changes all the time
  7. 7. Amazing selection ofcommunity contributedmodulesThe building blocks of your CMShttp://drupal.org/node/206724
  8. 8. Turn-key Scaling & RedundancyUp-time and cost optimizationWorks well with theCloud(s)
  9. 9. The White House uses it!https://petitions.whitehouse.gov/
  10. 10. 5 tips to efficiently build& manage an onlinecommunity
  11. 11. Angels GateCase study
  12. 12. A diverse communityComprised of Entrepreneurs, TV viewers, VCs / Investors, EnthusiastsSpread across the website, mobile, Facebook, YouTube and TV and theyengage differently on every platform
  13. 13. Utilize Views to quickly create a managementpage, for the moderators to do their job moreefficientlyUse rules to set up notificationsModerating abig number ofprojectsTip #1: Right tools for the right roles
  14. 14. Managers withdifferentresponsibilitiesGiving community managers the tools andaccess required to respond effectively to issuesand requests by utilizing Drupal’s permissionsand notifications system.Tip #1: Right tools for the right roles
  15. 15. SpammersGeo-filtering and worked with Hostgator to implement a solutionthat involved verifying their identities to limit domain redemption.Key #2: Quality of content
  16. 16. Measuringbusiness metricsNew service module integrated with Geckoboardto show real time data such as number of users &projectsTip #3: Timely monitoring
  17. 17. Increasing viralityof contentExtracted like information from Facebookopen graph in order to rank and shortlist topprojects & ideas.Tip #4: Social
  18. 18. Synchronized Mailing ListWith the Mailchimp module, we seamlessly synchronized thewebsite’s users with mailing lists targeting different segments.Tip #5: Targeted User Engagement
  19. 19. Un!que challenges
  20. 20. PayPal Adaptive PaymentsCreated a module to utilize PayPal’s adaptive paymentsto execute crowd-funding transactions
  21. 21. Online AuditionsUtilized the Form API to rapidly generatewizard style auditioning processIntegrated with YouTube to allow videorecordings directly on the website
  22. 22. I am ready for Drupal!(but I have legacy, disparate systems)Now what?
  23. 23. Q&A
  24. 24. Slides will be available@ RedAirship.com

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