Like many healthcare organizations, AdventHealth was challenged in two key areas: getting the most out of their patient surveys, and measuring marketing ROI. Using Alteryx, they were able to tackle both challenges to provide deeper insights into patient sentiment and marketing analytics. Attend this session to learn how AdventHealth was able to leverage text analytics to help them understand true patient sentiment and achieve and maintain patient satisfaction metrics to qualify for full Medicare reimbursement. In addition, hear how they were able to leverage a billion data points from various clinical data sources, combined with techniques in Alteryx like regex and fuzzy matching, to improve match rates and deliver over $100 million in ROI.
Pritesh Kucheria - Senior BI Solutions Analyst, Advent Health
Mandeep Saggu - BI Solutions Analyst - Intermediate, Advent Health
Derrick Chen - Senior BI Solutions Analyst, Advent Health
Wei Lu - BI Solutions Analyst - Intermediate, Advent Health