Real Time Visibility Systems<br />
2<br />Ingo Heel<br />Anush Kumar<br />Director, Operational Excellence<br />Microsoft Industry Solutions<br />Ingo.Heel@m...
RFID Applications Today: A Taxonomy<br />Drivers<br /><ul><li>Cross company standardization
Compliance
Ubiquitous adoption
Cost per tag</li></ul>Drivers<br /><ul><li>Point solution with needs of vertical markets</li></ul>Drivers<br /><ul><li>Sea...
Implementation of client-specific business process
Return on investment</li></ul>Solutions with measurable ROI & value that we’re going to talk about today.<br />3<br />
Connected Enterprise: Current State <br />Enterprise <br />Software<br />Applications<br />Transportation & Logistics<br /...
Supply chain
CPG
Distribution
IT Assets
Healthcare Assets
Yard management
Retail In-Store
Discrete Mfg
Aerospace
Automotive
Shipping
Airlines
3PL</li></ul>Target<br />Market <br />4<br />
Consider the following…<br />42.4<br />million bags were mishandled or delayed in 2007 by the airlines<br />13<br />% of a...
The Opportunity<br />Warehouse Management Systems<br />EnterpriseResource <br />Planning<br />Enterprise <br />Software<br...
Healthcare
Yard management
Retail In-Store
Discrete Mfg
Aerospace
Automotive
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Rfid Journal Webinar Microsoft S3 Edge Final April14

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S3Edge Real-Time Visibility Systems explained.

Topics covered during the webinar included:
1. Scenarios and requirements addressed by a Real-Time Visibility System [RTVS]
2. Components of the RTVS and software architecture
3. Key business characteristics to look for in order to get significant benefits from a RTVS
4. Deploying a 3 phase approach [Observe, Direct, Improve] to get a solution up and running quickly – and to get immediate returns with a RTVS
5. Two customer case-studies that demonstrate RTVS at work
6. An insiders’ look at the packaged flows supported by the S3Edge RTVS applications for Warehouse Operations and Work-in-Process [WiP] asset tracking
7. A quick-start guide to deploying a RTVS

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Rfid Journal Webinar Microsoft S3 Edge Final April14

  1. 1. Real Time Visibility Systems<br />
  2. 2. 2<br />Ingo Heel<br />Anush Kumar<br />Director, Operational Excellence<br />Microsoft Industry Solutions<br />Ingo.Heel@microsoft.com<br />CTO & VP Business Development<br />S3 Edge Inc.<br />anush@s3edge.com<br />+1 (310) 943 7992<br />
  3. 3. RFID Applications Today: A Taxonomy<br />Drivers<br /><ul><li>Cross company standardization
  4. 4. Compliance
  5. 5. Ubiquitous adoption
  6. 6. Cost per tag</li></ul>Drivers<br /><ul><li>Point solution with needs of vertical markets</li></ul>Drivers<br /><ul><li>Seamless extension of existing enterprise applications
  7. 7. Implementation of client-specific business process
  8. 8. Return on investment</li></ul>Solutions with measurable ROI & value that we’re going to talk about today.<br />3<br />
  9. 9. Connected Enterprise: Current State <br />Enterprise <br />Software<br />Applications<br />Transportation & Logistics<br />Enterprise Resource Planning<br />Warehouse Management Systems<br />Asset Tracking & Management<br />Enterprise applications are only loosely connected to the <br />physical world they manage.<br />Physical <br />World they <br />Manage<br /><ul><li>3PL
  10. 10. Supply chain
  11. 11. CPG
  12. 12. Distribution
  13. 13. IT Assets
  14. 14. Healthcare Assets
  15. 15. Yard management
  16. 16. Retail In-Store
  17. 17. Discrete Mfg
  18. 18. Aerospace
  19. 19. Automotive
  20. 20. Shipping
  21. 21. Airlines
  22. 22. 3PL</li></ul>Target<br />Market <br />4<br />
  23. 23. Consider the following…<br />42.4<br />million bags were mishandled or delayed in 2007 by the airlines<br />13<br />% of all orders are either shipped with the wrong item <br />or quantity or delivered late to the customer <br />13.2<br />Retail shrink is estimated to be $13.2B in the US<br />19<br />% of items put away in a large warehouse operation whose actual location does not match the WMS<br />Virtually all these errors would be eliminated by connecting the controlling enterprise application to physical world activities in real-time.<br />
  24. 24. The Opportunity<br />Warehouse Management Systems<br />EnterpriseResource <br />Planning<br />Enterprise <br />Software<br />Applications<br />Transportation & Logistics<br />Asset Tracking & Management<br />New Category Of Enterprise <br />Application<br />Real Time Visibility Systems<br />Connects business applications to the physical world<br />Physical <br />World they <br />Manage<br /><ul><li>IT Assets
  25. 25. Healthcare
  26. 26. Yard management
  27. 27. Retail In-Store
  28. 28. Discrete Mfg
  29. 29. Aerospace
  30. 30. Automotive
  31. 31. Airlines
  32. 32. Shipping
  33. 33. 3PL
  34. 34. CPG
  35. 35. 3PL
  36. 36. Distribution
  37. 37. Retail</li></ul>Target<br />Market <br />6<br />
  38. 38. S3Edge Snapshot<br /><ul><li>Company
  39. 39. Founded in 2007; Offices in Hyderabad, Portland, LA
  40. 40. Core software team that built the Microsoft BizTalk RFID products (server & mobile)
  41. 41. Products
  42. 42. Packaged Software for Real Time Visibility - On-Device, On-Premise, On-Demand
  43. 43. BizTalk RFID software for all the leading RFID equipment manufacturers
  44. 44. Solutions: Real Time Visibility Systems [RTVS] for
  45. 45. Warehouse Operations
  46. 46. Discrete Manufacturing (Work-In-Process)
  47. 47. Asset Tracking</li></ul>7<br />
  48. 48. Topics we’re going to cover today<br />The components of a RTVS<br />Understand the key business characteristics to look for in order to get significant benefits from a RTVS<br />Learn how to get up and running quickly – and get immediate returns with a RTVS<br />Walk through 2 customer case-studies that demonstrates RTVS at work<br />Get an insiders look at the packaged flows supported by the S3Edge RTVS applications<br />Takeaway a quick-start guide to deploy a RTVS<br />8<br />
  49. 49. Components of a Real Time Visibility System<br />Hardware<br />Servers (host and edge)<br />RFID Readers (fixed readers, hand held readers, fork lift readers)<br />RFID Tags (location tags and item tags)<br />Software<br />Network and device configuration and management (local and remote)<br />Distributed processing workflows (host, edge server, mobile readers)<br />Reports and alerts<br />Linkage to legacy system<br />Professional Services<br />Analysis, solution design, installation and deployment services<br />Customization (LoB integration, workflow specific processing)<br />Ongoing support<br />Hardware maintenance<br />Software Maintenance (service packs) & Ops (backup, restore)<br />9<br />Turnkey, Packaged Solution for Real-Time Visibility<br />
  50. 50. RTVS: Software Architecture<br />Management<br />Console<br />System Status Displays<br />Date Entry & <br />Display Devices<br />Out-of-the-box Templates & Workflow Engine<br />Dashboard / Portal<br />Web Services API<br />Client Specific Logic<br />Device Management and ControlSubsystem<br />SQL Svr DB<br />On-Device Applications<br />On-Device Applications<br />DeviceProvider<br />Existing Enterprise <br />Applications<br />Fixed RFID <br />Readers<br />Mobile Fork Lift<br />Readers<br />Hand-held RFID <br />Readers<br />
  51. 51. Attributes that will see most benefit from a RTVS<br />Complex multi-step material movement with extensive human involvement<br />Processes that have time sensitive materials movement requirements<br />Vertically integrated businesses<br />Environments with wide throughput fluctuations<br />Utilize returnable containers<br />Commonly loose track of inventory, orders, etc..<br />“Tribal knowledge creep” for operation of warehouse or factory floor<br />11<br />
  52. 52. 3 phases of a RTVS deployment<br />
  53. 53. Observe Phase: Record and Replay<br />Minimal change to existing processes<br />Record on-the-ground activity<br />Capture pick-and-place sequences, asset movement<br />Pallet/tote/item cycle times<br />Location cycle times<br />Forklift cycle times<br />Flow monitors<br />Replay and understand events and points of interest<br />The objective is to clearly identify and measure points in the existing material flow where high-cost errors occur<br />
  54. 54. Observe Phase: Investment needed<br />Software (RTVS) Components <br />Hardware Components <br />
  55. 55. Direct Phase Goals: Eliminate high cost errors<br />Immediate detection and notification when errors occur<br />Prevent the domino effect<br />Alert users and present choices<br />Integrate logic to enforce standard operating procedure sequences and best practices<br />At the same time encourage initiative, not busy work<br />Allow flexibility where possible - user actions may occur out of order but still be in compliance<br />Define cooperative warehouse and manufacturing processes<br />The objective is to provide real-time alerts and direction to catch errors as they happen and prevent them from cascading<br />
  56. 56. Direct Phase: Investment needed<br />Software (RTVS) Components <br />Hardware Components <br />
  57. 57. Improve Phase: Continuous process improvement<br />Goals:<br />Systematic record keeping<br />Both common path and exception flows<br />KPIs, dashboards, analytics<br />Offline analysis for systemic faults<br />Make process changes with confidence<br />Investment needed:<br />Customization: Extract, transform for data aggregation<br />Customization: New process flows, analytics and KPIs<br />The objective is to dynamically build out a central business information platform that grows with your evolving operational needs for real-time data.<br />
  58. 58. Re-cap: 3 phases of a RTVS deployment<br />
  59. 59. Case Study: RiteCare Pharmacy<br />Products from suppliers received, associated & put-away in totes with RFID tags<br />Store orders shipped with 50%less turnaround time and lesser mis-ships<br />Location information used to pick remaining orders with hand-held application<br />Incoming store orders cross-referenced with products received<br />Additional totes slotted at warehouse, location dynamically associated based on bin tag<br />Totes satisfying incoming orders directly sent to cross-dock<br />19<br />
  60. 60. Results<br />Reduce labor costs by 50% <br />Direct the work of staff with optimal productivity<br />Eliminate errors and cascading violations during:<br />Data Entry<br />Receiving (Excess or Short)<br />Shipping (Excess , Short, Incorrect)<br />Inventory Movement<br />Eliminate manual inventory<br />Reduce returns and charge-backs due to shipping of excess, incorrect inventory<br />Ensure 95% to 99% order fill rates<br />20<br />
  61. 61. Case Study: GKB Hi-Tech<br />Order tracking <br />starts<br />New order<br />is created<br />Order processed on time!<br />Order attached<br />to glass blank<br />Instructions<br />provided to<br />operators<br />Station reads <br />open orders<br />21<br />
  62. 62. Results<br />Reduce labor costs by 50%<br />Increase labor productivity<br />Reduce errors, improve inventory management<br />Eliminate ‘lost’, ‘excess’, or ‘incorrect’ parts<br />Reduce cycle times and errors in replenishment<br />Reduce excess and obsolete inventory<br />Reduce production issues<br />Reduce scrap and rework<br />Decrease customer violations<br />Reduce dwell times<br />Prevent delayed orders<br />22<br />
  63. 63. Out of Box Process Flows:Warehouse Operations<br />Functionality<br /><ul><li>Palletization
  64. 64. Receiving
  65. 65. Put-away
  66. 66. Inventory Movement
  67. 67. Stocktaking
  68. 68. Picking
  69. 69. Vehicle Manifest Verification
  70. 70. Shipping
  71. 71. Remote Device & User Mgmt.
  72. 72. On-Device Workflows [Handheld & Forklift / VMC]</li></ul>Configuration Points<br /><ul><li>Asset attributes
  73. 73. Process Flows
  74. 74. Exception Reporting</li></ul>Location<br />Item with zone log<br />Direction<br />
  75. 75. Out of Box Process Flows:Work-in-Process & Asset Tracking<br />Functionality<br /><ul><li>Configure plans in Excel
  76. 76. Associate / Dis-associate Asset with tag & order from LoB app
  77. 77. Track Asset [Start / Stop]
  78. 78. Search for Assets
  79. 79. Event Tracking (by System, by Station, by Asset)
  80. 80. Increase / Decrease order priority remotely
  81. 81. Enforce Temporal & Spatial SLA’s
  82. 82. Verify Contents
  83. 83. Remote Device & User Mgmt.</li></ul>Configuration Points<br /><ul><li>Plan and Asset attributes
  84. 84. Process Flows
  85. 85. Exception reporting</li></li></ul><li>Final form of deployed solution<br />S3Edge Hosted Option<br /><ul><li>S3Edge RTVS installed at hosting center
  86. 86. Operationally maintained by S3Edge </li></ul>Locally Hosted Option<br /><ul><li>S3Edge RTVS installed at clients location
  87. 87. Operationally maintained by client IT staff</li></li></ul><li>Getting Started<br />Quantify the current state of your operation<br />How many assets do you have in play during “normal” operations<br />Quantify labor costs for ‘normal’ activities related to these assets<br />Quantify labor costs associated with exception handling and error recovery activities<br />Deploy an observational system<br />Hardware and software to capture real data on current system<br />Minimal or no change to the current processes<br />Identify the low-hanging fruit which have immediate return<br />Expand the observational system to eliminate errors<br />Focus on the high-return items<br />Automatic alerts and warnings<br />Automatic reconciliation<br />Refine and evolve processes over time<br />26<br />
  88. 88. Recap – You now have…<br />An in-depth understanding of what constitutes a RTVS<br />Guidelines for determining if it makes sense to deploy a RFID based solution for the business issues you are looking to solve <br />The know-how to quickly deploy an Observational RTVS with near term ROI<br />Seen examples of RTVS at work in a warehouse and manufacturing setting<br />Reviewed the packaged flows supported by the S3Edge RTVS applications for warehouse visibility and work-in-process asset tracking<br />An Insiders Guide to kick-start a RTVS deployment!<br />27<br />
  89. 89. Resources / Links<br />Contact, demo / site visit request<br />Anush Kumar anush@s3edge.com, +1 (310) 943 7992<br />Mark Anastas msa@s3edge.com, +1 (503) 523 9715<br />Website www.s3edge.com<br />Case-studies<br />RiteCare Pharmacy (Warehouse Visibility)<br />GKB Hi-tech (Work-in-Process Tracking)<br />RFID World Asia (Singapore, April 21-24)<br />Join us at the keynote session and at the Microsoft booth (4R13 & 4S13)<br />RFID Journal Live (Orlando, April 27-29)<br />Visit us at the Microsoft booth (614)<br />Get a copy of 1st book on BizTalk RFID, co-authored by Ram Venkatesh (CEO, S3Edge)<br />Bloghttp://rtvs.wordpress.com<br />28<br />
  90. 90. Appendix<br />
  91. 91. Our Technology Partners<br />30<br />

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