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  1. 1. 2012 BOARD OF DIRECTORSOFFICERSDavid Flynn, Phillips Lytle, LLP ChairmanColleen DiPirro, Amherst Chamber of Commerce President and CEODavid Donovan, Independent Health First Vice ChairEarl Wells, e3communications Second Vice Chair and Public Affairs Council Chair [2011Bill McGowan, AccuMED Technologies, Inc. TreasurerRichard Cahlstadt, M&T BankDonna DeCarolis, National Fuel GasDennis Elsenbeck, National GridChris Jerzewski, CCS OncologyRalph Jeswald, Dopkins & CompanyChristopher Lane, Millard Fillmore Suburban HospitalGretchen Nichols, Nesper, Ferber & DiGiacomo, LLPBOARD**Jim Allen, Amherst Industrial Development AgencyThomas Bamrick, Ingram MicroStephen Bell, Eric Mower & AssociatesJeff Buckley, Moshides FinancialMaria Caserta, DENT Neurologic Peter Kates, Univera Healthcare David Kimelberg, Seneca Holdings Jeffrey Lehrbach, McGuire Development Co. John Leonardi, Buffalo Niagara Association of Realtors **Sharon Lochocki, KeyBank ANNUAL REPORT]*Jack Colocousis, Corporate Training Services Nick Magnini, FOX Television NetworkMichael Conroy, BlueCross BlueShield of WNY *Peter Morris, PR Morris ConsultingVince DeJoy, III, Windsong Radiology Keith Parwulski, Evans BankDavid Dunkleman, Weinberg Campus Michael Pietkiewicz, University at BuffaloMatthew Enstice, Buffalo Niagara Medical Campus Eric Recoon, Benderson DevelopmentJeffrey Fancher, UBS Financial Services TJ Revelas, Lawley ServicesJim Gottstine, Ciminelli Real Estate Corp. *Suzie Rivo Solender, Solender ServicesJonathan Hager, The Home Depot Shandra Spicer, S&W ContractingStewart Haney, Wendel Companies **William Stark, Ciminelli Development Company, IncTherese Hickok, Uniland Scott Stenclik, Superior Technical ResourcesMark Hogan, AAA of WNY Amy Vigneron, Cohen & Lombardo, P.CKenneth Jagodzinski, Verizon Robert Wallace, Canterbury Woods *Appointed, ** Ex Officio 2012 PATRONS: Sponsored by:
  2. 2. COLLEEN DIPIRRO, PRESIDENT & CEO HERE’S WHAT OUR MEMBERS ARE What a year it has been, not only for the Am- SAYING ABOUT US herst Chamber of Commerce, but for Buffalo "As the Executive Director of the largest free-standing non-profit audiology practice in the country, Niagara as a whole! As a region, we came to- I oversee 10 doctors of audiology and seven office support staff. It is my responsibility to ensure that gether in a short time frame to craft a strategic the staff constantly develops both their professional and business skills. I have found the "Tools for Prosperity" seminar series to be incredibly helpful in providing opportunities for my staff to learn plan for Western New York through the Re- more about the business challenges that we face in todays market. A variety of our staff, from gional Economic Development Council. As a the audiologists to the office and business managers, have attended seminars on everything from Chamber, we not only grew in numbers, but website development to business etiquette and actively apply the knowledge gained into their daily grew the services and programs that we pro- work responsibilities." vide to you, our members, to help keep your Dr. Anne Orsene, AuD., Hearing Evaluation Services of Buffalo Inc. businesses prosperous. Member Since October 2010 "Two years ago I joined the Amherst Chamber as an Entrepreneur/Sole Proprieter not knowing any- thing about the business world. With the help of the Chamber I have been able to take The Mac Groups Thirty individuals were selected by Governor from Sole Proprieter to Corporation status. Treat this like a gym it... Your success within the Amherst Chamber is what you make of it." Andrew Cuomo to serve on the Western New Sean M. Macaluso, The Mac Groups Inc. York Regional Economic Development Council and I was honored to be Member Since June 2010 one of them. What an outstanding recognition for the Amherst Chamber "When I started my company in 2005, we had built only three websites that first year. Now we build and the work that we do for the business community. The Council’s hard close to 300 new sites every year and have 22 people on staff full-time in Amherst. I credit a large part work was rewarded this past December when the Governor announced of my success to the engagements at the Amherst Chamber. It was the very first network I joined as a the WNY plan was a “Best Plan Award” winner and would receive over[FROM THE PRESIDENT] business owner, and I immediately got involved in all the programs they had to offer. Since we have $100 million for economic development! become one of the largest website developers for small businesses in Western New York, I look back at the Chamber as a critical key in helping foster the confidence, marketing reach, and membership ex- periences that gave us the foundation of growth we have today. While the region saw great success at the end of 2011, the Chamber was Joel Colombo, 360 PSG able to see it all year long. As you read through the 2011 Annual Report, Member Since January 2005 you will notice that attendance at all of our events grew, participation in the Chamber is higher than ever before and the Chamber is offering an even more diverse menu of services for members to take advantage of. All of these positive notes continue to underline what we have been saying for years. When you listen to the business community and proactively respond to their needs, the organization will only become stronger. Thank you for continuing to recognize the value of the Amherst Chamber of Commerce and the service that we provide. Without your constant input and feedback we would not have the reputation in the marketplace that we do today. I look forward to working with you throughout the coming year to continue expanding your circle of influence.
  3. 3. DAVID FLYNN, PHILLIPS LYTLE LLP Chamber Expenses* As I continue my chairmanship of the Amherst Chamber of January 2011 - December 2011 Commerce’s Board of Directors in 2012, I am happy to reflect on the many positives that 2011 brought to the Chamber. We [FINANCIAL REVIEW] have distinguished our organization as one that is responsive 6% 4% 3% to the ever changing needs of our diverse membership. The 6% sustainability of the Chamber does not come from a single program or service, but from multiple projects that are sys- tematically based and integrated to reflect economic trends and operational challenges. Balancing business programs and 20% 61% services that provide our members with the tools to prosper in conjunction with the leadership we exhibit in shaping public policy has resulted in our becoming the largest Chamber in the region. Our offerings resonate with businesses – large and small, as evidenced by our continuing growth and diversity in Payroll and Benefits Rent membership. General and Administrative Other In addition to taking a lead in driving public policy that benefits the business com- Special Events Professional Fees munity via our Public Affairs Council and the Legislative Agenda being distributed today, we have forged strong working relationships with our public officials at every level of government. Plans are underway for forums with Lieutenant Gover- Chamber Income* nor Robert Duffy who will visit the Chamber to discuss the next steps of the Re- gional Economic Development Council, which Colleen DiPirro and the Chamber is January 2011 - December 2011 actively involved in. We will also host United States Senator Kirsten Gilibrand[FROM THE CHAIRMAN] this spring to learn more about her Upstate Works Act legislation currently mov- ing through Congress. Congresswoman Kathy Hochul is a regular visitor to the Chamber, most recently when she and Colleen held a press conference in support 8% 4%1% of agency consolidation at the Federal level. 15% 39% We are also finalizing plans for a meeting with the newly appointed President of the Business Council of New York State, Heather Briccetti, who will share with us their focus on State issues. While leadership is a hallmark of our Chamber, providing opportunities to em- 33% power our members is also a priority. At the end of February, the Chamber’s new- est program, Emerging Business Leaders, will celebrate young professionals from all over the region with their first annual awards gala. This event will be like noth- Membership Investors ing Western New York has seen before, including a live performance by home- town band More Than Me. Health Insurance Small Business Services In May, the Business Resource Council will be adding a Vendor Show to our an- Special Events Miscellaneous nual Small Business Awards Luncheon. This new feature will allow the Chamber to help raise awareness for our small business members and those who facilitate *Data provided is unaudited small business creation and growth in the region. THE HEALTH INSURANCE DIVISION Launching in 2012 is Insights and Inspirations, a new program to provide second Benefit Solutions stage business leaders with a peer-to-peer program to help solve their everyday Benefit Solutions was created by the Amherst Chamber of Commerce to offer issues. Participants will receive the tools needed to grow their company through a additional insurance benefits to our member businesses with two or more circle of trusted advisors whose only agenda is to help each other succeed. employees helping them navigate the many coverage options available. While As you can see, 2012 is shaping up to be another exciting year for the Amherst the Chamber still offers its association plans to all members, small businesses Chamber of Commerce. I look forward to continuing my service as your Chairman can benefit from belonging to the only chamber in the region with a licensed, and for the Chamber to continue to provide you with a tangible return on your in-house insurance broker. The Chamber has a strong relationship with all Chamber investment. Feel free to contact me at any time at three local insurance carriers and a unique partnership with Lawley Benefits Sincerely, to offer their additional knowledge and expertise. Commissions received from Benefit Solutions clients are reinvested back in the Chamber to allow the organization to provide the valuable programs and services available to all members.
  4. 4. Mike Robitaille and the Buffalo Sabres Alumni The Emerging Business Leaders, an initiative Foundation were awarded the “Community Service” for young professionals, celebrated its first honor at this year’s Business of the Year Awards anniversary with help from the Food Trucks Dinner, attended by more than 350 business leaders. of WNY. Attendees donated canned goods to the Food bank of WNY. FAST FACTS: The Chamber held 10 Business After Hours networking events at member locations • Enrolled over 156 new members in which featured Honorary Hosts, like United health insurance plans States Congressman Brian Higgins, who • Held over 250 meetings in the Sub- spoke at May’s event. urban Solutions Center • Hosted over 210 business leaders at[Chamber at a Glance] the Small Business Awards Lunch- eon • Increased corporate investment in the Chamber by 32% • Added 216 companies to the Cham- The Chamber worked with Gover- ber membership nor Andrew Cuomo to help coordi- nate his first visit to Western New • Hosted more than 125 networking meetings York after being elected to office. • Hosted the State of the Town Ad- United States Congresswoman Kathy Hochul visited the dress at the Annual Luncheon Chamber to celebrate Women in Business Week, co-hosting • Held 12 Member Education/Tools a luncheon and discussion with Chamber President Col- for Prosperity Workshops leen DiPirro for local business women. The Chamber organized a roundtable with local business leaders, New In 2011, over 10 area York State Senator Mike businesses asked the Ranzenhofer and Senate Amherst Chamber of Majority Leader Dean Commerce to be a part Skelos. The event was The Emerging Business Leaders met with regional executives at of their grand opening, hosted by Ciminelli Real the Chamber throughout the year to share an intimate meal including the one Estate. with young professionals as part of the Food for Thought Pro- pictured here at gram. Jim Kaskie, president of Kaleida Health sat down for KeyBank. lunch during November’s installment.
  5. 5. 2013 Board of Directors Amherst Chamber of CommerceOFFICERSDavid Donovan, Independent Health ChairmanColleen DiPirro, Amherst Chamber of Commerce President and CEOEarl V. Wells, III, e3communications First Vice Chair and Public Affairs Council ChairDavid P. Flynn, Phillips Lytle LLP Immediate Past ChairRichard Cahlstadt, M&T Bank TreasurerDonna L. DeCarolis, National Fuel GasDennis Elsenbeck, National Grid*Jeffrey Fancher, UBS Financial Services Inc.Therese J. Hickok, Uniland Development CompanyChristopher Lane, Millard Fillmore Suburban HospitalBill McGowan, AccuMED Technologies, Inc.Michael J. Pietkiewicz, University at BuffaloRobert Wallace, Episcopal Church Home & Associates, Inc.BOARDThomas Bamrick, Ingram Micro Jeffrey Lehrbach, McGuire Development Co.Steve Bell, Eric Mower & Associates John Leonardi, Buffalo Niagara Association of RealtorsRachael Brown, Employer Services Corporation** Michael A. Marong, Jr., Bank of America Merrill LynchMaria Caserta, DENT Neurologic Institute Bobby Mills, Daemen CollegeMichael Conroy, BlueCross BlueShield of Western New York Gretchen Nichols, Nesper, Ferber & DiGiacomo, LLPVince DeJoy, III, Windsong Radiology Keith J. Parwulski, Evans BankDavid Dunkelman, Weinberg Campus Daniel Plis, First Niagara BankMatthew Enstice, Buffalo Niagara Medical Campus Eric Recoon, Benderson DevelopmentJim Gottstine, Ciminelli Real Estate Corp. TJ Revelas, Lawley Benefits GroupJonathan Hager, The Home Depot Suzie Rivo Solender, Solender Services, LLCStewart Haney, P.E., WENDEL Patrick Schiske, West Herr Toyota Williamsville 2 0 1 2Christopher Jerzewski, CCS Oncology Lisa Secord, WegmansRalph M. Jeswald, Dopkins & Company, LLC Shandra Spicer, Spicer GroupPeter Kates, Univera Healthcare Scott Stenclik, Superior GroupDavid Kimelberg, Seneca Holdings Carolyn D. Valenti, Lougen, Valenti, Bookbinder& Weintraub, LLPElizabeth M. Kraus, KeyBank*Ex Officio, ** Appointed 2013 Patrons ANNUAL REPORT Sponsored By: Solender Services, LLC
  6. 6. MESSAGE from the President >>Colleen DiPirro 2012 - A Look Back Young, Professional and Connected Last year was both an exciting and a challenging year for the Chamber and for the business community. In the fall of 2011, I was appointed by the Governor to serve as a member of the Regional Economic Development Council and Networking, Workshops, CEO Interaction participate in the creation of our Regional Economic Development Strategy. In early 2012, we were able to identify members of our Board of Directors who were ultimately appointed to serve on work Through skill development, community outreach and groups, expanding our influence. Even more exciting was the networking, members build the COMPETENCIES AND introduction of representatives from our Emerging Business CONNECTIONS necessary to stay in this area and thrive.Leaders to the Lt. Governor who agreed to integrate them into the Council and/or workgroups. As Chairman of the Communications Committee for both the REDC and the Simply put, members of the Emerging Business Leaders get aBuffalo Billion, I continue to represent our members as we determine how the State is return on their membership that pays dividends ingoing to dedicate resources in an effort to grow and sustain our regional economy. Ourstaff, our current leadership and our next generation of leaders are all engaged in this PROFESSIONAL ADVANCEMENT.unique initiative. From MONTHLY NETWORKING opportunities and intimate gatheringsFrom an organizational standpoint, we are excited that our membership continues to grow,as evidenced by Business First identifying us as the largest Chamber of Commerce in the with the area’s most influential CEOs, we invite you to join us at our nextregion. Our diverse menu of cost effective business services is the impetus for this EMERGING BUSINESS LEADERS event.growth. Each of our services is designed to make money or save money for our members.And, as we grow their individual prosperity the community grows and prospers. Largerfirms, realizing the value of our efforts, continue to increase their investment in ourorganization in recognition of the tangible ROI.The staff and volunteer leadership of the Chamber utilizes our Strategic Plan as theblueprint for our actions. While we are a fluid organization that responds to changes inthe marketplace and the economy, our commitment to our mission continues to guide us.That focus has allowed us to overcome or ride out the challenges we faced and continueto sustain the success of our Chamber.The Challenges were exceptionally difficult because we had so little control over them.Both the potential ‘Fiscal Cliff’ and the integration of the Health Care Reform Act had veryreal consequences for our members and society as a whole. The immediate catastrophicramifications for failure to act on a Federal Budget amendment were avoided whenCongress and the Senate came to some compromises earlier this month but the economicuncertainties facing the nation because of our national deficit is still of some concern. Wecontinue to work closely with our Federal representatives to make sure that the concernsand opinions of the business community are heard as they develop public policy.Health Care Reform will dramatically change the health insurance delivery system. TheChamber continues to work with our state representatives and departments as theydesign both the Exchanges and identify the regulations in accordance with federalguideline. As a portal, providing employers and employees with the information necessaryto select the appropriate insurance coverage, the Amherst Chamber of Commerce willcontinue our active engagement in this ongoing process.Opportunities and challenges will always be a part of our life – the Amherst Chamber ofCommerce is adept at responding to both and thank you for your support of us and ourefforts. Sincerely, Colleen DiPirro
  7. 7. MESSAGE from the Chairman FINANCIAL review >>David Donovan, Independent Health I am excited about the opportunity to serve as Chairman of the Board of the Amherst Chamber of Commerce. As a member of the Board of Directors, I recognize that we are a highly committed organization that supports the business community in the region. Working with our members, the Chamber has established an agenda to achieve our strategic goals. We offer members relevant networking events that are valuable opportunities to grow their business. Our Councils and Task Forces work jointly with our staff and the business community and we listen andlearn in an effort to provide programs and implement services that meetyour needs. Our health insurance division is unique in our ability to provideboth group health insurance and specialized and customized insurance asa result of our in house agency. We are already serving as a resource to thecommunity as an information portal regarding the transition to universalhealth care.As decisions are made regarding benefits, access and regulations, wecommunicate that to our members. Special attention will be given toinitiatives that promote a healthy workforce. Not only will this improveemployee productivity and employer profits, it will stabilize health insurancepremiums.Our focus on young professionals with the mobilization and expansion ofour Emerging Business Leaders program allows us to build regional benchstrength as we prepare the next generation of stewards with educational,professional and personal tools.The Amherst Chamber of Commerce is one of the most influential forces inlocal and regional government and economic development. We serve adiverse audience of citizens, including community leaders, entrepreneurs, BENEFIT solutionsbusiness executives, employees and educators. I am proud to be a part of The Amherst Chamber of Commerce is one of the leading health insurancethis influential group and look forward to working with you; individually or agencies for small business in the region. In addition to group insurance,collectively to advance our goals which mirror your goals – to maintain our in house brokerage allows us to customize insurance plans for ourprosperity and enjoy a high quality of life. members which has been hugely popular. Because we devoted so many resources to mobilizing this unique agency, we are positioned appropriately to assist our members and the small business community as they prepare for the transition to health care exchanges which everyone will be required toSincerely, utilize January 1, 2014. We are working with NYS officials and the carriers so that we are well informed and can communicate our knowledge to subscribers. For more information or to be included on our Health Care Corner NewsletterDavid Donovan distribution list which includes real time information, go to and sign up or call Chris Solecki, Chamber Benefits Manager at 632-6905.
  8. 8. The Amherst Chamber The Chamber held nine Emerginghonored Independent Health Business After Hours networking Business Leaders, the with the Business of the Year events at member locations Chamber’s youngaward at the 2012 Business of throughout 2012. Many of the professionals group, the Year Awards Dinner. events featured special guests like held a one-of-a-kind Despite echoes of Hurricane United States Congressman Brian awards gala toSandy’s high winds and heavy Higgins, who dropped by for recognize the September’s event at the Eagle business and civic rains, over 300 local business House Tavern. achievements of those 39 leaders attended the dinner. and under in Western New York. The gala took an original approach to the typical sit-down dinner, providing guests with food stations, free massages, swag bags, open bar, a photo booth and live music.Fast Facts: Enrolled over 330 new members in health insurance plans Held over 275 meetings in the Suburban Solutions Center CHAMBER at a Glance Hosted over 300 business leaders at In 2012, the the Business of the Year awards Amherst Chamber of On dinner Commerce continued August 31st , Senator Hosted over 225 business leaders to monitor and weigh Kirstin Gillibrand at the Small Business Awards came to speak at a Luncheon in on public policy affecting the greater luncheon hosted by Added a Small Business Showcase business community. the Amherst component to the luncheon and Chamber with over had 30 member businesses The Chamber held meetings and met with 150 business participate professionals and 11 local Added 266 new member elected officials on over 40 occasions this past chambers of commerce businesses to the Chamber in attendance . Hosted more than 125 networking year. meetings The Emerging Business Leaders met with eight regional Held 10 Tools for executives and local leaders Prosperity Heather Briccetti, president Workshops throughout the year to share and CEO of the Business a meal and conversations Launched a Council of New York State, series of At- about professional traveled to the Chamber in Home Business development as part of the “U” skill March to discuss group’s Food for Thought development business-friendly public program. Jody Lomeo, CEO of courses for policy with members of the Erie County Medical home-based the Chambers board of business Center, sat down for breakfast at directors and public affairs November’s event. owners. council.
  9. 9. Join Us Buffalo Niagara Marriott 1340 Millersport Highway, Amherst, NY Monday, October 29, 2012 2012 Registration/Cocktails 5:30 pm Sponsored by: Amherst Chamber of Commerce Dinner/Program 6:30 pm Sponsored by: $65 members $80 non-members Table of ten including corporate signage $750 members $850 non-members Business of the Year Awards CelebrateKindly RSVP by Monday, October 22, 2012 Reservations can be made online at or by phone excellence at (716) 632-6905 Keynote address by: Kenneth Adams, president and CEO of Empire State Development Corporation
  10. 10. 2012 Business of the Year Honorees Commitment to Excellence Revitalization Award Superior Group Larkin Development Group Sponsored by: National Fuel for Larkinville Sponsored by: Phillips Lytle LLP Business of the Year Presented to:Independent Health Frank Ciminelli Lifetime Inspiration Award Innovation Award Sponsored by: M&T Bank Gene Vukelic HEALTHeLINK Sponsored by: Bank of America Merrill Lynch Sponsored by: National Grid Health & Health Services Award Stewardship Award Canterbury Woods Clotilde Perez-Bode Dedecker Sponsored by: Millard Fillmore Suburban Hospital Sponsored by: KeyBank
  11. 11. Thank You PHOTOGRAPHY COURTESY OF: Marc Murphy Photography COCKTAIL HOUR SPONOSRED BY: Sponsored by:AMHERST CHAMBER OF COMMERCE STAFFColleen DiPirro President/CEOCaitlin McNulty Director of Operations and Special ProjectsChristian Solecki Benefits ManagerJanice Vecchio ReceptionistAllison Whalen Creative ManagerKim Whelan Director of Member RelationsBarb Wischerath Accountant Amherst Chamber of Commerce
  12. 12. Business of the Y Business of the Y ear ear Business of the YearBusiness of the Year Business of the Year Business of the Year OCTOBER 29, 2012 STEWARDSHIP BUFFALO NIAGARA MARRIOTT Clotilde Perez-Bode Dedecker Registration/Cocktails 5:30 p.m. Clotilde Perez-Bode Dedecker has made it her mission to improve Dinner/Program 6:30 p.m. lives through civic service. As CEO of the Community Foundation for Greater Buffalo, she focuses on community-wide efforts to solve the INTRODUCTION OF SPECIAL Colleen C. DiPirro most critical problems facing the Western New York region. GUESTS, OPENING REMARKS CHAMBER PRESIDENT/CEO Clotilde, the 2012 Stewardship honoree, is a nationally recognized spokeswoman on a range of issues Clotilde Perez-Bode Dedecker including strategic philanthropy, INTRODUCTION OF THE David Flynn community service and cultural BOARD OF DIRECTORS CHAIRMAN OF THE BOARD diversity. KEYNOTE ADDRESS Kenneth Adams EMPIRE STATE DEVELOPMENT CORPORATION PRESIDENT Clotilde has led numerous public/private sector collaborations focused on systemic change. These DINNER efforts have addressed issues such as school readiness, post-secondary AWARDS PROGRAM Jacquie Walker attainment, capacity building for arts MISTRESS OF CEREMONIES WIVB CHANNEL 4 NEWS organizations, safety for victims of domestic violence and environmental stewardship. Most recently, BUSINESS OF THE YEAR Independent Health Clotilde launched the Say Yes to Education initiative to drive education reform in the urban core of the region. She is the founder STEWARDSHIP AWARD Clotilde Perez-Bode Dedecker of the Literacy Funders Network, a national coalition of foundations dedicated to improving literacy in America. COMMITMENT TO Superior Group EXCELLENCE Clotilde’s other service highlights include a FRANK CIMINELLI LIFETIME Gene Vukelic White House appointment to the President’s INSPIRATION AWARD Council on Service and Civic Participation and U.S. Committee co-chair of the United Na- tions International Year of the Volunteer. She HEALTH & HEALTH SERVICES Canterbury Woods has served on many national and local boards AWARD including the Mayoral Council on Hispanic issues, John R. Oishei, Foundation and The National Federation for Just Communities. REVITALIZATION AWARD Larkin Development Group for Larkinville INNOVATION AWARD HELATHeLINK SPONSORED BY:
  13. 13. Business of the Y Business of the Y ear ear Business of the YearBusiness of the Year Business of the Year Business of the Year INNOVATION ABOUT KENNETH ADAMS HEALTHeLINK Kenneth Adams was confirmed by the New York State Legislature as The recipient of the 2012 Innovation Award is a company Empire State Development (ESD) that fills a critical void in today’s President & CEO and Commission- health care delivery system. er of the New York State Depart- HEALTHeLINK provides electronic ment of Economic Development on health information technology that April 5, 2011. In these positions, allows physicians to access medical Mr. Adams works to promote eco- records of participating patients nomic practices that attract busi- electronically at the point of care ness and create jobs throughout no matter where or in what New York State. He also works condition their patients are in. Not only does this advancement save time and money, it saves lives. closely with Lieutenant GovernorHEALTHeLINK Robert J. Duffy to implement the Regional Economic Devel- opment Councils across the state. Through the Western New York clinical information exchange, more than 2,300 physicians are currently connected to HEALTHeLINK. The database provides physicians and other health care providers with Mr. Adams came to ESD from The Business Council of New their patients’ lab results, tests, radiology reports, medication York State, the state’s leading business association, where information, and a wide range of other he served as President and CEO since 2006. He led the or- health information, instantly and ganization in its mission of creating “economic growth, securely. good jobs and strong communities across New York State.” The Business Council represents nearly 2,500 member In Western New York, more than 90% businesses, chambers of commerce and professional and of lab reports and over 80% of trade associations, employing a total of more than one radiology reports generated in the million New Yorkers. region are electronically available to physicians through HEALTHeLINK. In addition, 19 of 22 local hospitals use Prior to leading the Business Council, Mr. Adams was Presi- the database as well as several home care agencies, long term care dent of the Brooklyn Chamber of Commerce and Director facilities, and independent radiology practices. of the MetroTech Business Improvement District in Down- town Brooklyn. He was also the founding Executive Director of New York Cares, New York City’s leading volunteer or- As one of the leading clinical information exchanges in the country, ganization, from 1988 to 1994. HEALTHeLINK and its clinical partners continue to build and strengthen local health information technology infrastructure so measureable improvements in health care delivery and cost can be Mr. Adams is a resident of Brooklyn, New York, where he made. lives with his wife and two children. SPONSORED BY:
  14. 14. Business of the Y Business of the Y ear ear Business of the Year Business of the Year Business of the Year Business of the Year BUSINESS OF THE YEAR REVITALIZATION Independent Health Larkin Development Group for Larkinville Larkin Development Group, led by Independent Health not CEO Howard Zemsky, systematically only delivers top rated breathed new life into one of the health insurance plans to city’s oldest neighborhoods. The subscribers across Western 201 2 Re vi ta liz ati on A w ard ee New York, it also promotes leveraged Buffalo’s historic past and a community-wide architectural framework to create a Larkin Development Group approach to good health multi-purpose public space in the and wellness education. heart of Buffalo’s Larkin District, known as Larkinville.Independent Health Since its formation 32 years ago, the 2012 Business of the Year honoree has invested itself in the economic vitality of This transformative project played upon Buffalo’s natural post- this region and in the wellbeing of its citizens – proving industrial charm, adding modern relevance in the form of new Independent Health truly is, “Dedicated to Making a streetscapes, renovated commercial and residential space, bicycle Difference.” lanes and green space. Larkinville, an 80,000 square foot area at the intersection of Seneca Street and Swan, features casual indoor and outdoor dining options, bright comfy outdoor furniture, nine Independent Health began operations in 1980 after a retail market stalls, food truck vendors, graduate school research project through the University at sculptures and state-of-the-art lighting Buffalo prophesized the need for a health maintenance and sound. organization model in Western New York. Now, headquartered in Amherst, NY, the company employs more This past summer Larkin Development than 1,000 employees across eight counties and offers a unveiled its latest attraction to hit the comprehensive portfolio district – a free, outdoor concert series. of products to nearly Live at Larkin, sponsored by First 375,000 individuals in Niagara, debuted for 14 weeks every Western New York and Wednesday during the summer months. Local, original bands took throughout the country. to the stage, drawing crowds of 2,000-3,000 people to one of the most buzzed about destinations of the summer. Historically, a forerunner Larkin Development Group owns, builds, and manages in the health insurance approximately one million square feet of commercial property industry, Independent including Larkin at Exchange. The 600,000 square foot former Health introduced this Larkin Terminal Warehouse houses First Niagara’s corporate area’s first consumer and employer-focused wellness headquarters. programs in 1989 and established the Independent Health SPONSORED BY:
  15. 15. Business of the Y Business of the Y ear ear Business of the YearBusiness of the Year Business of the Year Business of the Year HEALTH & HEALTH SERVICES BUSINESS OF THE YEAR Canterbury Woods Independent Health Canterbury Woods, the 2012 Health and Health Services honoree, is Foundation in 1992. The one of the premier senior citizen communities in the country and the first life care community to put down roots in Western New York. The foundation has since facility, which opened in 1999, provides the full spectrum of life care pioneered community to seniors age 62 and older. initiatives like Healthy Options, Good for the Neighborhood and The Canterbury Woods accommodates Fitness Kids Challenge. all seniors by offering independent and assisted living Independent HealthCanterbury Woods apartments as well as skilled Most r ec e nt l y th e nursing services. The campus’ company has launched the Primary Connection, a new approach upbeat ambiance features patio homes as well as an amenity-filled to health care delivery designed to expand the scope of primary array of programs for its residents care physicians. The approach aims to eliminate redundancy in to choose from. The seniors at the health care system, streamline resources and ultimately Canterbury Woods enjoy a robust improve patient outcomes while reducing their costs. wellness program, various cultural and entertainment events and Canterbury University, a unique, resident-developed education program. With a past, present and future of industry excellence, it is no surprise Independent Health Essentially, Canterbury Woods was named one of the best provides residents and their families with the most important amenity of companies to work for in New all - peace of mind in knowing that York State for the fifth no matter what needs arise, they will consecutive year. The company be met by a caring and boasts one of the compassionate staff. highest-ranked health plans in the nation for all lines of business – Commercial, Medicare and Medicaid – according to the National Committee for Quality In addition to providing an exceptional and enriching living Assurance in its Health Insurance Plan Rankings 2012-2013 and environment for senior citizens, Canterbury Woods is an engaged member of the community. Residents and staff are involved in the remains the only plan in Western New York to place in the top 10 Amherst Chamber of Commerce, the Alzheimer’s Association and percent nationwide for all lines of business. Read to Succeed Buffalo. SPONSORED BY: SPONSORED BY:
  16. 16. Business of the Y Business of the Y ear ear Business of the YearBusiness of the Year Business of the Year Business of the Year COMMITMENT TO EXCELLENCE FRANK CIMINELLI LIFETIME INSPIRATION Superior Group Gene Vukelic Superior Group, the This year’s recipient of the Frank Ciminelli recipient of this year’s Lifetime Inspiration award took his family’s Commitment to Excellence enterprising young business and transformed award, delivers workforce it into a beverage distribution dynasty. Gene and business solutions to Vukelic, chairman and CEO of Try-It companies all over the Distributing Co., Inc., grew the bottling w orld . With of f ices company his father started more than 80 throughout North America years ago into a leader in the nation’s bever- – as well as in Argentina, age distribution industry. Belgium, China, India, Slovakia and the United Kingdom – Superior Group enhances the Gene heads Try-It Distributing from its state-Superior Group operations of businesses around the globe. Although the company’s lends its expertise internationally, its devotion to development in the of-the-art sales and service center in Gene Vukelic Western New York region is unmistakable. Lancaster, NY. His father began the business in 1928 and after Gene graduated from LeMoyne College and served as an instructor in the U.S. Marine Corps, the Lackawanna product poured his Founded in 1957 and energy into running Try-It Distributing full time. headquartered in Williamsville, NY, Superior offers a repertoire of services that includes contract and Gene led the company to national direct hire, payroll, recruitment, prominence, handling the products of independent contractor compliance Anheuser-Busch, Inc., Labatt USA and risk mitigation, as well as and Heineken USA. Throughout his managed services programs auto- tenure at Try-It Distributing Gene mated by its proprietary vendor earned numerous awards for his management system, Work Nexus®. The company delivers sales achievements and business cost-effective and solutions to a range of businesses from small to milestones, including the Life Service Fortune 500. Award from the National Beer Wholesalers Association and the Michael E. Vacek Award from the New York State Beer Wholesalers Association. Superior’s commitment to Western New York is especially evident in its workforce development priorities. The company sponsors Bright Buffalo Niagara’s Venture Forum to help early stage, start-ups In addition to running a successful business, Gene and the Vukelic connect with angel investors from across New York State. Superior family dedicate themselves to giving back to community through also has a dedicated Life Sciences recruitment expert on site at the their charitable involvement with Bakery Victory Services, the NYS Center of Bioinformatics and Life Sciences to provide low-cost Muscular Dystrophy Association, Christ the King Seminary, Nardin services to innovative new companies, giving them a better chance Academy, Canisius High School and Canisius College. at survival. SPONSORED BY: SPONSORED BY:
  17. 17. Amherst Chamber of Commerce Amherst Chamber of CommerceComing this FallAt Home Business “U” – At HomeBusiness “U” is a six-course certificationprogram for home-based business owners. Theprogram will feature workshops that educateparticipants on the foundations of running asmall business as well as overcoming thechallenges associated with working from home.C-Suite Circles – This unique program willbe made up of executives, representing firms inthe Buffalo Niagara region who are interestedin peer-to-peer networking, participating indiscussions with public and private sectorleaders and creating consensus around publicpolicy.Circle of Sales – Circle of Sales will be a peer-to-peer networking group madeup of 25 high-performing sales professionals from a diverse cluster of industries.The group will provide a forum for professionals to meet, network, discuss bestpractices and share resources. Amherst Chamber of Commerce Executive Committee David Flynn Colleen DiPirro David Donovan Phillips Lytle Amherst Chamber of Commerce Independent Health Chairman President and CEO First Vice Chair Earl Wells Bill McGowan Richard Cahlstadte3communications AccuMed Technologies Inc. M&T BankSecond Vice Chair TreasurerDonna DeCarolis Dennis Elsenbeck Chris Jerzewski National Fuel National Grid CCS Oncology Ralph Jeswald Christopher Lane Gretchen Nichols Dopkins & Co. Millard Fillmore Suburban Nesper, Ferber & DiGiacomo LLP Amherst Chamber of Commerce 350 Essjay Rd., Suite 200 Williamsville, NY 14221 Your circle of Ph. 716-983-0976 influence
  18. 18. Amherst Chamber of CommerceBenefit Solutions – Our unique healthinsurance program not only saves businessowners money, it allows them to spend moretime and energy running their business. TheAmherst Chamber is the only Chamber in theregion with a licensed insurance professionalon staff. We can use our in-house expertise tocustomize employee benefits for firms from Tools for Prosperity – The Chamber’s workshop series focuses onone to 1000 employees. providing members with the practical knowledge and information they need to address the day-to-day issues of running a business. Workshops cover an extensive range of topics presented by industry experts.Business After Hours – The Chamber’smonthly networking happy hour is free to allmembers. Not only does it provide attendees Member-to-Member Discounts – This program encourages members towith a great way to build relationships with do business with one another whenever possible by providing a “memberspotential clients, it gives them the chance to only” discount found through the Chamber website.explore the host venue and interface with ourhonorary host. Typically, the Chamber invites a different elected official orgovernment decision maker to serve as Professional Networking Groups (Pro-Nets) - The Chamber’shonorary host each month. industry exclusive groups allow members to meet on a bi-monthly basis for networking and sharing information about their business. Councils and Committees – The Chamber currently has three councils: Suburban Solutions Center – Our Suburban Solution Center offers first- Public Affairs Council, Business Resource rate, low-cost meeting space with cutting edge technology for use by any Council and Emerging Business Leaders. member of the Chamber. This meeting space provides sole These initiatives offer leadership proprietors, home-based business owners and even larger businesses with a opportunities for members who would like to professional setting perfect for board meetings, employee training seminars, get involved. conferences and investor presentations.  The Public Affairs Council works to develop policy positions and relationships with elected officials with the goal of enhancing the region’s business climate.  The Business Resource Council functions as the "voice" of the small business community by developing, planning and conducting programs for members to help them increase their capacity for prosperity.  The Emerging Business Leaders group helps young professionals access opportunities in the region for personal and professional Your circle of growth. influence
  19. 19. Join Emerging Business Leaders at“ Enjoy appetizers and drink specials provided by Tully’s and help athletes offset the costs of competition at the ” 2012 Summer Games in Buffalo! to benefitSupport inspiration. Support Competition. Support Opportunity. Tully’s and support When: Thursday, April 19, 2012 from 5:30 p.m. to 7:30 p.m. Where: Tully’s Good Times, 1495 Niagara Falls Blvd. Amherst, NY 14226 Cost: The cost is $20 per person. All proceeds benefit the athletes of Special Olympics New York. Call 632-6905 or log on to for more information or to register.
  20. 20. Thursday, November 15:30pm - 7:30pmThe Tri-Main Center2495 Main StreetBuffalo, NY 14214Free for members and$15.00 for non-membersEBL h e a r t s t in Tour the Buffalo Arts Studio and get a taste of the city’s fine arts scene with resident artists, then learn about the emerging digital animation industry from faculty members and students at Daemen College’s International Center for Excellence in Animation. #ProMixGet an inside look at thevibrant and multi-facetedarts community in WNY.
  21. 21. Please Join us for a CEO Roundtable With U.S. Congresswoman Kathy Hochul On Friday, September 30 From 11:30 a.m. to 1:00 p.m. At the Amherst Chamber of Commerce. Hosted by:Paul Ciminelli and Colleen DiPirroAttend this intimate luncheon with Congresswoman Hochulas one of 12 special guests. Take this opportunity to discuss your concerns and viewpoints while getting to know our newest congressional representative. Contribution - $1,000 Please make checks payable to RSVP: Paul - 631-8000 Colleen - 912-6211 This is an exclusive event limited to 12 guests, so reply as soon as possible.
  22. 22. Join UsLunch with Senator Gillibrand is brought to you by the Amherst Chamber of Commerce in conjunction with the Alden, Cheektowaga, Clarence, East Aurora, Kenmore-Town of Tonawanda, Lancaster, Niagara USA, Olean,Orchard Park, West Seneca and Wyoming Coun- ty Chambers of Commerce Join UsLunch with Senator Gillibrand is brought to you by the Amherst Chamber of Commerce in conjunction with the Alden, Cheektowaga, Clarence, East Aurora, Kenmore-Town of Tonawanda, Lancaster, Niagara USA, Olean,Orchard Park, West Seneca and Wyoming Coun- ty Chambers of Commerce
  23. 23. U.S. Senator Kirsten Gillibrand was sworn into office January 2009. Previously she represented a portion of Upstate New York in the U.S. House of Representatives. Currently Senator GillibrandFor more information or to serves on the Environmentregister visit us online at and Public Committee, AgricultureReservations can also Committee, Agingbe made by calling the Committee and SenateAmherst Chamber of Armed ServicesCommerce at Committee.716.632.6905. U.S. Senator Kirsten Gillibrand was sworn into office January 2009. Previously she represented a portion of Upstate New York in the U.S. House of Representatives. Currently Senator GillibrandFor more information or to serves on the Environmentregister visit us online at and Public Committee, AgricultureReservations can also Committee, Agingbe made by calling the Committee and SenateAmherst Chamber of Armed ServicesCommerce at Committee.716.632.6905.
  24. 24. [Public Affairs Council] Amherst Chamber of CommerceChairman: Earl Wells, e3communicationsEd Berowski, Get Noticed PromotionsJack Colocousis, Corporate Training Dan Locche, Buffalo Niagara Association of Realtors Susan Marchione, Daemen College LegislativeServicesKevin Connolly, Waddell & ReedJames Cutler, AXA Penny Morgante First Niagara Mike Pietkiewicz, University at Buffalo Kimberly Muncie, Speed Global Services AgendaEd Damico, National Fuel Roberta Rifkin, Independent Health 2012Rick Glogowski, Realty USA Suzie Rivo Solender, Solender ServicesJonathan Hager, The Home Depot Christie Rothschild, M.J. PetersonStewart Haney, WENDEL RelocationMike Hughes, Kaleida Megan Toohey, University at BuffaloKenneth Jagodinski, Verizon Dominic Vivolo, RBC Wealth ManagementSteve Lelinski, KeyBank[Thank you to our Sponsors ] nergy/M Energy/Manufacturing /Manufacturing Education Economic Development Development Health Care Care Your Circle of Influence
  25. 25. [Guiding Principles] [Health Care] n important aspect of being a leadership organization for busi- Buffalo Niagara Medical Campus ness interests is having the influence to impact public policy, especially on issues that potentially can negatively or positively ACKGROUND: The Buffalo Niagara Medical Campus impact business operations. As such, the Amherst Chamber of is a consortium of the region’s premier health care, life sci-Commerce will from time to time make public, through the media and ences, research and medical evaluation institutions in down-other avenues, its views on various public policy issues. town Buffalo. Nine major institutions and over 20 life sciences companies are housed on the 120 acre campus with a total eco-In fact, elected officials at all levels of government often look to the nomic impact of over $1.5 billion annually. In addition, overChamber for its positions on these critically important issues. We 8,500 medical professionals are employed on the campus. Statework closely with these officials and their staffs in providing our feed-back and while we may not always be in agreement, we review eachissue with one thing in mind – how it contributes to creating a posi- HAMBER POSITION: The Amherst Chamber oftive climate for business growth and economic development locally,nationally and globally. Commerce supports initiatives that provide the physical space, entrepreneurial assistance and access to capital that can be the key ingredients to unlocking opportunities for sus- Economic Development Table of Contents tained economic growth. We will continue to support efforts to WNY Economic Development Council Strategic Plan………...3 expand and diversify the Medical Campus through research and Border Crossings and Logistics………………………………………………...4 applications to the federal government for continued investment and growth. Adaptive Re-Use…………………………………………………………………………..5 County-Wide Building Codes…………………………………………………..6 Consolidation of Town Services/Departments……………………...6 [Education] UB2020 Energy/Manufacturing WNY Proceeds Legislation and New York Power Authority ACKGROUND: With the Board of Trustees………………………………………………………………………...7 passing of SUNY2020 legisla- tion in 2011, the community be- Marcellus Shale…………………………………………………………………………...8 lieves that UB202 will now move for- Brownfields…………………………………………………………………………………..8 ward without any further impedi- State ments. However, the university still Health Care needs our continued support. Many Health Insurance Exchanges…………………………………………………….9 items passed in SUNY2020 have been held up by various authorities, and UB is still waiting to Buffalo Niagara Medical Campus…………………………………………..10 move forward on many aspects of its plan. Education UB2020………………………………………………………………………………………..10 HAMBER POSITION: The Amherst Chamber of Commerce will support the University’s ongoing requests for funding and approval of the different initiatives that are contained within the UB2020 plan, made possible by the passing of SUNY2020. 1 10
  26. 26. [Health Care] [A Council Message] Health Insurance Exchanges A Message from Council Chairman Earl Wells ACKGROUND: New York State has already ac- Dear Friend of the Amherst Chamber: cepted federal funding and committed to establishing its own health insurance exchange by 2014 as part of the fed- Welcome and thank you for attending our eral health care plan. Annual Luncheon and the unveiling of our Rates for the exchange 2012 legislative agenda! will be based off of an essential benefits pack- As you will see, we took a different ap- age set forth by the fed- proach with our legislative agenda this year. eral government. States Instead of breaking down our priorities by can then choose to add government level, we decided to break out additional services to the our agenda by industry sector. essential benefits re- quired from carriers at an It’s no surprise that most of our agenda increased cost, much like items come under economic development; current Medicare plans. after all, our goal as a local chamber with a regional vision is to If not properly managedState improve the economic competitiveness of our region in order to there is a huge potential retain jobs, create new jobs and lure new investment. for the exchange to put a financial strain on both What better foundation to build off our 2012 agenda than the fan- the government and residents. tastic news we received toward the end of 2011, when the West- ern New York Regional Council won $100.3 million in funding for 96 projects throughout Western New York. HAMBER POSITION: Recognizing that there both health and economic development components to this com- Special thanks to Council Co-Chairs Howard Zemsky and Uni- plex issue, the impact of health insurance exchanges could be versity at Buffalo President Satish Tripathi for their leadership; detrimental to the state’s economy if not addressed correctly. and, of course, a shout out to our own Colleen DiPirro who The Amherst Chamber of Commerce will continue to monitor worked tirelessly on behalf of our region to make this award a re- legislation and recommendations from the state as they are de- ality without missing a beat in leading our organization. veloped and rolled out. We will work to be a portal for the state’s decision makers for input from the Western New York We look forward to working with all of you on our 2012 legisla- region, while serving as a communications vehicle for our mem- tive agenda throughout the year and we will be providing you bers and the entire business community. with quarterly reports on our efforts. and growth. Cheers to a prosperous New Year, Earl V. Wells III President e3communications 9 2