AllFamous Digital - Company Profile


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AllFamous Digital - Company Profile

  1. 1. Company Profile 2013Author: Robin LeonardDate: 14 January 2013Version: 1.0
  2. 2. 2013 digital marketing trends in 2013 brands will get more savvy using social to connect with their audienceKey Considerations for 2013 Digital Lead Generation
  3. 3. where is your audience?Philippines Internet Usage Statistics 2010
  4. 4. our services Digital Marketing Social Customer Service Social Analytics (outbound) (inbound) (intelligence) • Strategy consulting • Social listening • Digital health check • Online make-over • Community management • Social listening & analyticssolutions • Content marketing • SLA / KPI reporting • Digital watch dog • Paid advertising • Crisis / reputation • Voice / influencer / • Community engagement management sentiment analysis • SMS/Email Marketing • Social CRM • Social media analytics • Marketing • Workflow & process design • Google Analytics Cloud • Training • Radian6 • Lead generation • Reduced AHT • Engage with influencersbenefits • Increased sales • Reduced cost per call • Compare against competitors • Brand awareness • Increased first call resolution • Know what your customers say • Brand loyalty • Call deflection about you • Community monetization • Brand loyalty • Track campaign performance • Customer satisfaction
  5. 5. salesforce marketing cloud we mix great technology, forward-thinking digital strategy andcreative execution to help our clients connect with their audience Click here to watch on YouTube +
  6. 6. delivery structureclient team structure engagement methodology we deliver using an agile method so that you constantly get optimal results
  7. 7. Commbank social story “We’re changing the way banking happens” - Andy Lark, Chief Marketing OfficerThink a bank can’t be mobile and social?“Can’t” isn’t in Commonwealth Bank ofAustralia’s vocabulary. The CommBank “CAN”campaign—highlighting services ranging frommobile payments to apps for home buyers—isshowing Australians what a modern bank canbe. “We’re changing the way bankinghappens,” says Chief Marketing Officer AndyLark. To watch the video, click here
  8. 8. social listening Listening allows us to identify what people want, then engage them with relevant content.
  9. 9. community engagementcommunity engagement.we proactively listen to social conversationsand engage accordingly.. angry buying curious happy high klout ? ? resolve sell educate amplify offer side benefit: organic SEO increase!
  10. 10. Comcast social story “If our customers are on social platforms, Comcast will be too.” - Kip Wetzel, Executive Director Social Media Services & StrategyComcast—one of America’s largest video, high-speedInternet and phone providers—is continuouslychanging the way its customers can connect with thecompany. Using social tools, Comcast agents like BillGerth—known on Twitter as @ComcastBill—proactively engage with customers online to answerquestions, solve problems, and foster positive,transformative experiences. To watch the video on YouTube, click here
  11. 11. our clients love us {website + social media} {integrated marketing} {integrated marketing} {social media} {search engine optimization} {content marketing} {content marketing} {online advertising} {social media event hype}
  12. 12. one big happy familywe belong to a family of multinational companies thatenable us to deliver technology integrated solutions. #1 Google Apps Cloud Service Provider Leading mobile apps firm Cloud platform for Software as a 700+ domains, 1 million+ end users specializing in mobile financial Service (SaaS), key services are services and mCommerce CRM, recruitment, ERP Online training and BPO recruitment Offshore business incubation and Big Data Microsoft practice Recruitment Process Outsourcing portal Social recruitment portal