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  1. 1. Joseph A. Ames Jr, MBA, MS Philadelphia, Pennsylvania 19355 cell: (610) 715-3501 • home: (610) 695-0175 Professional Profile Joseph Ames is an independent finance transformation and IT strategy consultant to the Fortune 500, working with firms such as CapGemini, Harvey Nash, and CSC. An alumnus of Price Waterhouse and IBM, Ames specializes in organizational strategy and change, project management, financial systems integration, and business development. Services & Product Expertise • Business Development – client presentations, RFI response, needs assessment • Executive Facilitation – one-on-one or interactive workshops • Organizational Diagnosis, Process Improvement and Organizational Change • Project Management – business requirements, supervision and coaching • Technical Writing and Training • Hyperion application development: System 9 Essbase, HFM, BI+ (see below) Education • MS in Organizational Dynamics, Strategy; University of Pennsylvania • MBA in Management Science & Strategy, Pennsylvania State University • BA in Letters, Arts & Sciences, Pennsylvania State University • Post-MBA Certificate in Corporate Finance, Villanova University • Professional Development Certificate in Emergency Management, FEMA/EMI • Certificate in Conversational French, Summer Intensive Language Institute, PSU Fortune 500 & Major Client Involvement AARP Fannie Mae Union Pacific Railroad Allegheny Energy Focus on the Family US Army AT&T/Bell Laboratories Hub International US Dept of Defense Bausch & Lomb Limited Brands US GSA Christian Children’s Fund Lucent Technologies Westinghouse Delta Airlines Piedmont Natural Gas Wyeth Pharmaceuticals Dun & Bradstreet Prudential Insurance Wylan Laboratories Exide Corporation Remington Corporation Selected Professional History 2005 -- Present Business Computer Services Corp. Principal Consultant/President Ames works with financial management specialist firms (e.g., CapGemini, CSC, and Harvey-Nash) for implementation and sales support to high profile clients such as The Limited, Westinghouse, Fannie Mae and the federal government. Services provided include project management, Hyperion application expertise, financial process improvement, IT strategy and business development. 2004 -- 2005 International Business Machines Corp. Global Services Division Senior Consultant (Manager) Business Consulting Services (formerly PwC Consulting) resumedoc203.doc Page 1 of 8 10-Jan-08 CONFIDENTIAL
  2. 2. Employed as a financial Business Transformation consultant with a secondary responsibility in Business Strategy; specialized in Performance Management and Analytics (BPM) with an emphasis on the Hyperion Solutions product suite. • Assigned to highly visible, complex, CFO-level projects under challenging conditions. Representative projects included FP&A software selection, finance/accounting process reviews, IT strategy development, and Hyperion Solutions implementations. - Facilitated executive-level and management workshops - Scoped, planned project timelines and deliverables - Developed opportunities for add-on or new project work - Created and administered diagnostic tools to assess organizational readiness and alignment with strategy, process and people. - Consulted as “go to” resource within Hyperion practice group • Recognized as an Outstanding Contributor to one IT strategy engagement for providing key insights into an organizational failure and its effects. • Assisted business development efforts as subject matter expert; participated through RFP response, proposal development, executive sales calls, “pipeline” teleconferences and on-site client assessments. • Screened and interviewed prospective new hires; invited to annual performance review committee. • Presented IBM “Award of Distinction” and the USA Freedom Corps “Presidential Service Award, Silver Medal” for technology management-related volunteer work. Recognized twice with “Chairman’s Circle” commendation for annual giving campaign. 2001 On Target Technology VP Sales & Marketing A one-man “Subchapter S” corp. wished to grow to a professional services firm. I was recruited as an equity partner to lead the sales and marketing effort and assist with client delivery. Shortly after September 11, I was terminated with the two remaining employees, when our book of business collapsed, pending deals fell through, and the company reverted to the owner. 1998 -- 2001 Price Waterhouse LLP / PricewaterhouseCoopers LLP Senior Consultant Change Integration; Financial & Cost Management Change Integration consultant in the Financial & Cost Management practice based on Madison Avenue, New York. Became a team leader in the Top End Financial & Management Reporting group that specialized in Hyperion applications. Projects spanned business process improvement, corporate restructuring and strategy for C- level clients. • Project leader for two end-to-end Hyperion implementations • Served as popular, full-time instructor for Global Training Center in Philadelphia • Developed, delivered, CPE qualified courses to senior practitioners at the GTC • Presented internal seminar on business development and strategic selling • Assisted with sales effort through RFP response, proposal development, and vendor selection resumedoc203.doc Page 2 of 8 10-Jan-08 CONFIDENTIAL
  3. 3. 1985 – 1995 Technical sales/account management Various Value Added Resellers (Tandy, Entre, MicroAge, etc.) Consultative technical sales of corporate accounting and information management systems in eastern Pennsylvania and New Jersey. Managed marketing campaigns through television, radio, direct mail; sponsored seminars and workshops with IBM, Microsoft, H-P, etc. Designed and implemented LAN/WAN systems in client-server environment. Specialized in integrated accounting suites and electronic publishing technologies. Selected Project Experience (reverse chronological) • Government sponsored home mortgage underwriter (GSE) (2007) SME – Hyperion Planning System 9; Testing, training, finance process, technical writing Assisted with user testing for Hyperion Planning version migration and new expense forecasting application. Helped refine scope and system requirements; edited and developed test cases, scripts; participated in testing. • Leading apparatus maker for international research laboratories (2007) SME – Hyperion Essbase System 9; FDM Developed a straight forward Essbase System 9 application for management and financial reporting, fed by FDM. (This is an open client with on-going support.) • Fortune 500 Women’s Clothing & Beauty Products Retailer (2007) SME – Hyperion HFM, Upstream, Brio, Reporting Studio, finance processes HFM/System 9 implementation with Hyperion Planning. Assisted with the application build and system testing; developed reports and technical guides for end-users and support staff; assisted with elements of the technical implementation and rollout. • International insurance, risk management and wealth management firm (2006) Project manager – operational reporting/Hyperion Essbase Led a team of consultants and internal SMEs to realize a real-time operational reporting solution for their high-growth, M&A environment. Worked with corporate CFO and CIO to develop standards and technology to be implemented across the organization on a phased approach. • Largest civilian department of the federal government (2006) SME – Executive facilitation, BPM strategy development, change management The Federal Financial Management Line of Business initiative (FMLoB) is the third phase of the largest business process re-engineering effort in history. Our team was responsible for the payments and receipts work stream, reported directly to the GSA’s Financial Services Integration Office (FSIO). We were also responsible to the Executive Office of the President’s Office of Management and Budget (OMB) which maintained an oversight position on the team. Change management was embedded in the project, preparing GSA management for the implementation of our results. resumedoc203.doc Page 3 of 8 10-Jan-08 CONFIDENTIAL
  4. 4. • Nuclear Regulatory Commission regulated entity, US headquarters (2006) SME - Hyperion Enterprise/Hyperion Essbase Finance project to implement FM system modifications and upgrades in preparation for sale to major international conglomerate. Assisted client in decision to select and migrate to HFM. Tasks included reconciliation of Hyperion currency translation methods and adjustments to SAP FI/CO; creation of flexible Essbase reporting models for Treasury/Tax; improvements to Hyperion reporting processes. Worked with Hyperion administrator in corporate consolidation and closing effort. • Government sponsored home mortgage underwriter (GSE) (2005) Team member - IT Audit, SOX Assisted with IT audit and Sarbanes-Oxley remediation of corporate financial reporting applications and databases. Work performed under supervision of PwC (internal auditor). Led effort to reconcile more than 600 financial and reporting applications and associated spreadsheets; assisted in audit of mainframe logs to verify changes to model and values were authorized and accurate. • Humanitarian relief agency, non-governmental organization (NGO) (2005) SME - Process improvement, organizational change Strategic assessment of finance and accounting performance (supplemental to E&Y internal audit). Interviewed personnel from the CEO to A/P clerks; conducted accounting process workshops including controller, treasury, and finance divisions; designed and administered staff surveys based on Burke-Litwin model; performed statistical analysis of results and presented to the president. Results were received by the BoD who requested the assessment be expanded worldwide and implemented several points. • Regional electric & gas utility (2005) SME - Process improvement, strategic out-sourcing analysis Business Transformation Outsourcing assessment team analyzed company’s finance function in preparation for hand-over to IBM BTO division. Interviewed senior accounting and finance staff, analyzed reporting architecture and Hyperion environment. • Fortune 500 natural gas utility company (20050 Project manager - FP&A IT strategy, software selection Led team of senior executives and managers for “Strategic Financial Planning Technology” initiative. This project reviewed their planning, forecasting and budgeting processes and systems; Conducted workshops, conducted interviews; assessed current state processes; Developed selection criteria for new system RFP. • County government financial management systems (2004) SME - Hyperion Planning Assisted with Hyperion Planning and Lawson budget integration efforts for annual planning process. Developed data feed from Hyperion to Lawson; Documented file structure, requirements; trained staff. • Chinese provincial electric utility company (2004) SME - IT Strategy, Hyperion data integration, best practices resumedoc203.doc Page 4 of 8 10-Jan-08 CONFIDENTIAL
  5. 5. Prepared and delivered one-day workshop to visiting team of finance managers on SAP-to-Hyperion data integration from functional perspective. Topics included methods and tools available, business drivers, and multidimensional data modeling (OLAP). • Baby Bell telecommunications company (2004) Technical team member – HFM/SOX Assisted with application and system installation and configuration, data feeds and security ; Developed training materials, conducted system and performance testing; Reviewed internal controls pursuant to SOX compliance. • Non-profit Christian multi-media ministry (2004) SME - IT Strategy, Hyperion Essbase Evaluated and developed IT systems and strategy for CFO and IT executives of well- established print and broadcast ministry. Helped achieve significant performance improvements on their AS/400 based implementation of Hyperion Essbase data warehouse used by marketing department. Aligned technology to business strategy. Worked with CFO, senior managers to develop strategic IT plan. • Regional gas and electric utilities company (2004) Functional Consultant - BPM, Hyperion data integration Client replaced all legacy financial systems with Hyperion Solutions financial software, including Hyperion Essbase, Hyperion Planning, Hyperion Financial Management, Hyperion Strategic Finance, and other tools. Helped track and coordinate the more than fifty distinct systems interfaces for SOX control and compliance. Helped overhaul Hyperion Strategic Finance reporting system for planning department. Assisted client’s strategic planning department in designing a flexible reporting capability for their Hyperion Strategic Finance planning tool, using Hyperion’s Essbase technology as a basis. • Largest civilian department of the federal government (2003) SME – Executive facilitation, business process improvement, and organizational change Designed and facilitated numerous workshops and interviews with senior management and SES-level executives of many federal departments for FM-AAP financial management initiative for OCFO and a divisional CIO. Contributed to project strategy and methodology development. Led executive sessions and personal interviews. Brought back for Phase II work later that year, to roll-out results to regional and local GSA offices. • International headquarters, veterinarian pharmaceuticals maker (2001) Project manager - Hyperion Essbase implementation Led implementation of Hyperion Essbase marketing profitability system for the International Division headquarters; Leveraged financial data fed from Hyperion Enterprise combined with detailed sales data; Developed data model and 13 dimension structure for application; Produced reporting and analysis by SKU and resumedoc203.doc Page 5 of 8 10-Jan-08 CONFIDENTIAL
  6. 6. SBU in Executive Viewer and Excel Add-in; Tuned data structure for minimum cube size, sub-second response time; Acted as Essbase DBA for development phase of project; Conducted system testing and reconciliation; End users included finance and marketing executives and staff • Big 5 Accounting and Consulting firm -- Global Training Center (2000) Senior Instructor - CFO Trends in e-Business Served as the financial cost management SME for the e-Bridge CFO / financial management training program. Researched, developed, and presented material on the firm’s e-Business transformation initiatives. Classes consisted of up to fifty senior consultants and managers. Participated in the development of web-based training courses for PwC’s SCM “e-Market Quick Learn” training program for partners and senior managers. • Leading US-based international airline (2000) Team-lead - Hyperion Essbase “Project Ascend” integrated IT and business strategy; Team lead for Essbase integration; Oversight of technical and functional interface with corporate resources; Worked closely with client’s project management; Delivered status reports to client executives; Identified problems with technical infrastructure and mitigated impact on Hyperion; Extensive work with Hyperion Application Link (HAL); Assessed internal data controls and logging; analyzed SAP R/3 metadata to feed Essbase, Enterprise, and Pillar; Conducted system testing of data feeds, calculations, and reporting. • Technology spin-off of Carnegie-Mellon University research (2000) SME - Process improvement, organizational change End-to-end evaluation of their organizational dynamics and operational strategy; Work was based on extensive data collected from executive interviews, focus groups and survey instruments; Recommendations were presented to senior officers during three-day retreat; Many of my ideas were adopted, including business process and organizational structure recommendations. • Business credit reporting and products company (1999) Team-lead - Process Improvement, Financial Reporting Developed business requirements for multidimensional upgrade and replacement of management reporting systems; Supervised PwC consultants; Interviewed senior executives; Designed and conducted workshops for senior management; Collected, analyzed, and prepared findings for presentation to client staff, senior officers, directors; Reviewed existing reporting for proper data integrity and internal IT controls to address deficiencies. Also, an earlier project analyzed data collection methods and recommended internal reorganization based on results of financial modeling and staff interviews in field organization. • Leading electric razor manufacturer (1999) SME - Financial Reporting, Cartesis Carat Supervisory oversight of Cartesis implementation team for management reporting resumedoc203.doc Page 6 of 8 10-Jan-08 CONFIDENTIAL
  7. 7. and consolidation system; Developed novel techniques for handling extensive number of SKUs required; Reviewed internal reporting controls and data feeds to maintain consistency with accounting systems. • AT&T technology spin-off (1999) Team lead - Financial Reporting, Process Improvement Responsible for the Saudi Arabian portion of this global project (in USA); Identified, mapped, organized complete “Quote to Cash” process for strategic business unit; Mapped processes to IT systems and identified control points, linkages. Worked closely with senior client staff; presented findings to senior corporate finance officers; Met objectives on time and on budget, despite significant demands on client’s attention • Global optical and ophthalmology product manufacturer (1998/1999) Team-lead - Hyperion Essbase “Finance 21” full-life-cycle, global implementation of Hyperion Essbase with Hyperion Enterprise and PeopleSoft ERP; Assisted in rationalization of global GL, BS, CF, and organizational structures; Developed data model, application specifications; Analyzed user habits and needs; Built prototype Essbase cube; Designed security model; Made process improvement recommendations; Developed automated techniques to feed Hyperion Enterprise data to Essbase; Participated in performance tuning of production environment; System testing and reconciliation; Wrote functional portions of design book; Created initial for end-users; Helped create end-user training material; Project was completed under budget and ahead of schedule Civic and Professional Memberships • Amateur Radio Emergency Services of Delaware Co., Penna. (Board of Directors) • American MENSA, Delaware Valley Chapter • Center for Organizational Dynamics at the University of Pennsylvania • Chester County ARES/RACES • Civil Air Patrol – The USAF Civilian Auxiliary (Patron member) • Church of the Good Shepherd (Episcopal), chorister • Main Line Chamber of Commerce • Rotary Club of Bryn Mawr, Penna. (Rotary past president) Awards and recognition • President’s United States Volunteer Service Award (Silver Medal) 2005 • Award of Distinction, IBM On Demand Community 2004 • Chairman’s Circle, IBM ECCC 2004, 2005 • ARRL Public Service Commendation 2003 Hyperion-Related Project Responsibilities • Led three “full life cycle” global Essbase implementations for Fortune 500 • Developed financial management/IT strategy, software selection, high-level project plan; prototype development • Requirements definition • Architecture design with metrics and measures • Currency translations • Integration strategy • Report design and build • Documentation, technical and end-user resumedoc203.doc Page 7 of 8 10-Jan-08 CONFIDENTIAL
  8. 8. • Training, including course design • System upgrades and administration • System and user acceptance testing Hyperion Products Experience (please note not all skills are fully developed): • Brio – report development • Hyperion BI+ Reporting Studio – report development, software installation • Hyperion Financial Management (incl. System 9) – architecture, administration, development, software installation • Hyperion Enterprise – administration, application development, logic documentation/revision; user documentation; report development • Hyperion Essbase (incl. System 9) – architecture, administration, development, installation, outline/logic design, report development, ETL and integration • Hyperion FDM (“Upstream”) – administration, installation, user • Hyperion Planning (inc. System 9) – development, outline builds, troubleshooting, testing resumedoc203.doc Page 8 of 8 10-Jan-08 CONFIDENTIAL