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The 2015 Customer Experience Outlook
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Old collection experience

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Old collection experience

  1. 1. Old collection experience by Alice Fang
  2. 2. This was a collection I created. http://bit.ly/18h1WXr
  3. 3. Observations • Collection viewing experience resembles slideshow, with photo-like Resource and caption-like Narration. • Not sure about the point of the translucent black viewing window… • It’s hard to focus on the Narration when the Resource is flashy. The Narration often goes unread.

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