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Dementia innovation sarah reed presentation - open forum events

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Sarah Reed presentation at Open Forum Events' Dementia: Innovation conference.

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Dementia innovation sarah reed presentation - open forum events

  1. 1. Sarah Reed REAL Communication works
  2. 2. REAL Communication works a powerful tool for life and wellbeing that’s easy and fun to use
  3. 3. How can we care for people unless we care about them? How can we care about them if we don’t know who they are? How can we know who they are, if we don’t know where they’ve come from?
  4. 4. REAL Communication Reminiscence Empathic engagement Active listening Life story
  5. 5. Reminiscence Reflecting on where we’ve come from and sharing past experiences. It helps us to understand each other and our different experiences.
  6. 6. Empathic Engagement Feeling connection Understanding Feeling kindness Feeling compassion
  7. 7. Share your sweet memories with the person next to you… tell them where you bought them… what the shop was like… the shopkeeper… the bag they came in… who you shared them with… pocket money
  8. 8. … See Hear Feel … How do the other person’s memories and your own, make you feel? Share your observations and feelings
  9. 9. • Reminiscence Where we’ve come from and sharing past experiences • Empathic engagement Understanding and feeling kindness compassion • Active listeningis better for all of us when we really hear each other • Life story
  10. 10. Active Listening Life is better for all of us, when we really hear each other
  11. 11. I Sorry, I can’t hear you… Yes I hear you!
  12. 12. • Reminiscence Where we’ve come from and sharing past experiences • Empathic engagement Understanding feeling kindness compassion • Active listening Life is better for all of us when we really hear each other • Life story
  13. 13. Life story Everyone’s life experiences shape and influence who we are today
  14. 14. Life story • We all enjoy talking about our life experiences • To discover a person's past experiences is to understand better who they are now • We also learn about ourselves through the process, so it’s good for all of us
  15. 15. Cast your mind back to being a child... Tell your partner about the main door to your home
  16. 16. This might be called getting under the person’s radar Knowing a person well promotes relational care
  17. 17. • Reminiscence Where we’ve come from and sharing past experiences • Empathic engagement Understanding feeling kindness compassion • Active listening Life is better for all of us when we really hear each other • Life story Everyone’s life experiences shape & influence who we are now
  18. 18. REAL Communication works because it’s a powerful tool for life and wellbeing that’s easy and fun to use
  19. 19. REAL Communication works because we all want the REAL thing
  20. 20. Based on The Reminiscence Bump Our long-term memories are most often triggered by sensory catalysts
  21. 21. Some of our lovely clients: Barchester Healthcare City University School of Health Sciences Kingston University & St Georges Hospital Norfolk & Suffolk Dementia Alliance Rhonda-Cynan-Taff Staff Training Development Swansea Social Services Staff Development Trinity St David’s, Carmarthen
  22. 22. We’re listening Let’s explore together how REAL Communication could make a real difference in your organisation sarah.reed@manyhappyreturns.org 07976 287 952

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