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Lean & Agile UX - afterwork Axance

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Slides présentés lors de l'afterwork organisé par Axance "Lean & Agile UX".
Présentation des grands principes de Lean Startup, du Customer Development, de l'agilité et de Scrum.
Julien Dumail d'Axance a ensuite exposé un cas client sur lequel nous collaborons, en détaillant notre démarche "Lean UX" intégrée dans notre process agile avec l'équipe de développement.

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Lean & Agile UX - afterwork Axance

  1. 1. Afterwork LEAN & AGILE UX by
  2. 2. @AlexJubien Alexandre Jubien ThinkMobile.fr Pioneer of mobile 12 years ago! Apps & Mobile Startups expert Previously head of mobile at Viadeo Previously head of mobile at Deezer Mobile Strategist
  3. 3.  #MobileRevolution http://bit.ly/M-Revolution
  4. 4.   Le mobile a profondément changé nos vies, au point de devenir une extension de nos cerveaux.
  5. 5.   Facilité d’utilisation
  6. 6.   Sur mobile, l’UX est   EXTRÊMEMENT importante !
  7. 7.   Instantanéité Exemple de la météo 5 H
  8. 8.   Instantanéité Exemple de la météo 5 H 5 min
  9. 9.   Instantanéité Exemple de la météo 5 H 5 min 5 sec
  10. 10.   Pizza of death ! Loading
  11. 11.   Vos désirs exaucés Applications Envie d’écouter une musique Besoin d’appeler un contact professionnel 5 sec 5 sec
  12. 12. L’UX mobile, c’est (aussi) de la TECH
  13. 13.   L’exigence du « beau »
  14. 14. L’exigence du ‘beau’
  15. 15.   Résumé Une app est un produit qui doit être : Utile Ergonomique Beau Rapide et fluide Stable Remarquable Rentable
  16. 16.   Résumé Une app est un produit qui doit être : Utile Ergonomique Beau Rapide et fluide Stable Remarquable Rentable Product Product UX UX Design Tech Tech Marketing Biz
  17. 17. Le prisme des compétences
  18. 18.   Chacun apporte sa lumière. Méthodologies et synergies entre différents métiers
  19. 19.   Product that people love = Find the right product Build it right and make it great !
  20. 20.   Product that people love = Customer development / Lean startup   Build it right and make it great !
  21. 21.   Product that people love = Customer development / Lean startup   Agile / Scrum and make it great !
  22. 22.   Product that people love = Customer development / Lean startup   Agile / Scrum Design / UX
  23. 23. Lean Startup
  24. 24.   Problème principal Startup Dans une startup, on ne sait pas ce qu’on doit construire !
  25. 25.   Lean Startup • Livre d’Eric Ries, • « Fail fast, succeed faster » • Rencontrer les vrais besoins • Pivots • Eviter le gâchis mouvement Lean
  26. 26.   Philosophie Lean • Processus de découverte • Ce que veulent les clients n’est pas forcément ce qu’on a imaginé • Il faut pouvoir lâcher prise • Une définition intéressante • Une vidéo <3mns ici ici
  27. 27.   Build – Measure - Learn
  28. 28.   MVP • Minimum Viable Product • Preuve de concept • Valider les hypothèses, découvrir • On itère dessus ensuite
  29. 29.   Approche MVP • Manual 1st startup (ex SMS) • Newsletter (MyLittle Paris, AppGratis) • Vidéo / landing page (Dropbox) • Bouton tracké pour feature
  30. 30.   Release early / Bêta test Aux utilisateurs Aux problèmes Aux risques Se confronter au plus tôt :
  31. 31. Customer Development
  32. 32.   Customer development • Customer discovery / trouver ses early adopters • Découvrir les vrais problèmes • Apporter les bonnes solutions • Article
  33. 33.   Get out of the building ! • Dans la tour d’ivoire avec vos intuitions, vous aurez toujours raison ! • Allez sur le terrain pour confronter ces intuitions à la réalité • Transformez vos intuitions (hypothèses) en convictions (preuves)
  34. 34.   3 stages of a Startup Scale Problem /   Solution Fit Product /   Market Fit
  35. 35.   3 stages of a Startup Do I have a problem worth solving? Scale Product /   Market Fit Problem /   Solution Fit
  36. 36.   Interviews 1/1 • Interviews problèmes • Face à face ou tel (45mns) • 30 personnes dans la cible pour pour trouver 7 à 10 vrais early adopters • Importance du problème, contournements, expériences passées, …
  37. 37.   3 stages of a Startup Have I built something people want? Scale Problem /   Solution Fit Product /   Market Fit
  38. 38.   Solution • Interviews solutions • Interviews utilisateurs UX (mockups, maquette interactive, prototype, …) • Landing page (quanti) • MVP
  39. 39.   Ressources
  40. 40. Agile
  41. 41.   Projet
  42. 42.   Projet Les Humains !!
  43. 43.   Manifesto Agile • Individuals an Interactions over Processes and Tools • Working Software over Comprehensive Documentation • Customer Collaboration over Contract Negotiation • Responding to Change over Following a plan
  44. 44.   Agile • L’agilité privilégie avant tout le bien être de l’équipe • Favoriser la communication orale • Des pratiques et des outils pas trop embêtants, que l’équipe choisit d’utiliser • SCRUM, Kanban, eXtreme Programming
  45. 45.   Itératif = droit au changement A B C changement
  46. 46.   SCRUM • « Scrum in under 10mns » - • Sprints de 2 semaines (reco) • Features in Product Backlog • Rituels : daily / weekly, sprint planning, démos • Rétrospectives Vidéo
  47. 47.   Backlog
  48. 48.   Backlog • User stories : « En tant qu’utilisateur, je veux pouvoir sauvegarder mes fichiers » • Specs légères, évolutives, non exhaustives • Sans fin • Tout ne sera pas forcément fait
  49. 49.   Product Owner
  50. 50.   Product Owner • Représente le client ou les utilisateurs • Gère le Backlog • Définit le contenu des sprints avec l’équipe
  51. 51.   Sprint • Durée de 2 semaines (reco) • Sprint planning au début = on définit ce qui va être fait dans la prochaine itération • Sprint démo à la fin = on démontre ce qui a été fait
  52. 52.   Estimation / poker planning
  53. 53.   Scrum Master
  54. 54.   Scrum Master • Coach l’équipe sur les pratiques SCRUM (rituels, communication,…) • S’assure que l’équipe ne manque de rien • Met de l’huile dans les engrenages
  55. 55.   Daily Scrum http://www.derailleurconsulting.com/agile-services
  56. 56.   Daily Scrum • Stand up meeting / 15 minutes • En 3 minutes, chacun dit : Ce qu’il a fait hier Ce qu’il compte faire aujourd’hui S’il rencontre des problèmes
  57. 57.   Rétrospectives • Permet l’amélioration continue • Tous les 2 sprints, toute l’équipe se réunit • Analyse des problèmes de fond • Recherche de solutions / nouvelles pratiques agiles
  58. 58.   Ressources
  59. 59. Specs 2.0
  60. 60.   Un cahier des charges,   c’est trop lourd !
  61. 61.   Cahier des charges • Un gros docs de specs écrites • Fastidieux à produire et à comprendre • Versionnage anti-productif • Ne favorise pas l’échange mais au contraire la déresponsabilisation
  62. 62.   Specs orales et visuelles • Limiter l’écrit au strict minimum • Utiliser le visuel au maximum : mockups, flows, maquettes interactives… • Echanges oraux / rituels dédiés
  63. 63.  
  64. 64.   Conception itérative • La conception est en avance de phase sur les développements • Mais les sprints de développement débutent avant la fin de la conception
  65. 65. Conception itérative Développements Conception 2 weeks
  66. 66. Conception itérative Développements Conception Réus conception / UX incluant les développeurs
  67. 67. Conception itérative Développements Conception Réus conception / UX incluant les développeurs
  68. 68. Conception itérative Sprint 1 Développements Conception Réus conception / UX incluant les développeurs
  69. 69. Conception itérative Sprint 1 Sprint 2 Développements Conception Réus conception / UX incluant les développeurs
  70. 70. Conception itérative Sprint 1 Sprint 2 Sprint 3 Développements Conception Réus conception / UX incluant les développeurs
  71. 71.   Just In Time Specs • Juste milieu pour le décalage entre sprints • Trop d’avance = oublis, changements, modifs non répercutées,… • Retard = Feed the Beast
  72. 72. Merci ! Alexandre Jubien ThinkMobile.fr Newsletter ThinkMobile (Mobile, Innovation, Startups) ajubien @AlexJubien Mobile Strategist

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