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OF LIBRARIES
& LABS:
EFFECTING USER-DRIVEN
INNOVATION
20 March 2015
Alex Humphreys, JSTOR Labs
@abhumphreys
RLUK Members M...
JSTOR is a not-for-profit
digital library of academic
journals, books, and primary
sources.
Ithaka S+R is a not-for-profit...
A new-ish team at ITHAKA
Mission: to seek out new concepts and
opportunities, to refine and to
validate them through resea...
CASE STUDY #1:
JSTOR SNAP
ONE WEEK IN ANN ARBOR…
https://vimeo.com/120185616
THE FINISHED PROTOTYPE
http://labs.jstor.org/snap
CASE STUDY #2:
UNDERSTANDING
SHAKESPEARE
PARTNERSHIP W/ FOLGER
Folger Shakespeare Library
• Folger Digital Texts
• Shakespeare Quarterly
• Scholars and students
Ob...
THE FINISHED PROTOTYPE
http://labs.jstor.org/shakespeare
HOW WE DO IT
Prior to the Flash Build
1. Interviews with scholars
2. Create the data & infrastructure
During the Flash Build
3. Design ...
LESSONS
FOR LIBRARIES
1. Doing something is better than
talking about it.
2. Libraries bring great assets to this
kind of work:
- special collections
- physical spaces
- access to faculty and stud...
3. Libraries have multiple paths to
doing this work:
- start your own lab
- adopt these practices in existing
teams
- part...
4. It’s nice to hear someone say,
“Ohmigod, this is amazing!”
5. If you go fast enough, you can help
people break out of old patterns.
6. This work suggests better ways to
support digital humanities:
- tools and content together
- a model for partnering wit...
THANK YOU
Alex Humphreys
Head of JSTOR Labs
ITHAKA
labs.jstor.org
@abhumphreys
alex.humphreys@ithaka.org
Further Reading
•...
APPENDIX
Of Libraries and Labs: Effecting User-Driven Innovation - RLUK Members Mtg 2015
Of Libraries and Labs: Effecting User-Driven Innovation - RLUK Members Mtg 2015
Of Libraries and Labs: Effecting User-Driven Innovation - RLUK Members Mtg 2015
Of Libraries and Labs: Effecting User-Driven Innovation - RLUK Members Mtg 2015
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Of Libraries and Labs: Effecting User-Driven Innovation - RLUK Members Mtg 2015

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JSTOR has launched a new Labs team charged with partnering with the community to seek out new opportunities and refine and validate them through experimentation. The JSTOR Labs team has been using Flash Builds -- high-intensity, short-burst, user-driven development efforts ­-- in order to prototype new ideas and get to a user saying “Wow" in as little as a week. In this talk, I¹ll describe how we’ve done this, highlight the partnerships, skills, tools and content that help us innovate, and suggest ways that libraries can adopt these methods to support innovation and the digital humanities.

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Of Libraries and Labs: Effecting User-Driven Innovation - RLUK Members Mtg 2015

  1. 1. OF LIBRARIES & LABS: EFFECTING USER-DRIVEN INNOVATION 20 March 2015 Alex Humphreys, JSTOR Labs @abhumphreys RLUK Members Meeting & AGM 2015
  2. 2. JSTOR is a not-for-profit digital library of academic journals, books, and primary sources. Ithaka S+R is a not-for-profit research and consulting service that helps academic, cultural, and publishing communities thrive in the digital environment. Portico is a not-for-profit preservation service for digital publications, including electronic journals, books, and historical collections. ITHAKA is a not-for-profit organization that helps the academic community use digital technologies to preserve the scholarly record and to advance research and teaching in sustainable ways.
  3. 3. A new-ish team at ITHAKA Mission: to seek out new concepts and opportunities, to refine and to validate them through research and experimentation. Among our methods: Flash Builds* (or a version of them) * We first heard of Flash Builds from Marty Cagan, describing the work of the Nordstrom Innovation Lab.
  4. 4. CASE STUDY #1: JSTOR SNAP
  5. 5. ONE WEEK IN ANN ARBOR… https://vimeo.com/120185616
  6. 6. THE FINISHED PROTOTYPE http://labs.jstor.org/snap
  7. 7. CASE STUDY #2: UNDERSTANDING SHAKESPEARE
  8. 8. PARTNERSHIP W/ FOLGER Folger Shakespeare Library • Folger Digital Texts • Shakespeare Quarterly • Scholars and students Objective: demonstrate the value of Folger Digital Texts to scholars and students and demonstrate how it can be cross-referenced with Shakespeare Quarterly. JSTOR • The full archive run of SQ • 2000+ other journals • A newly-formed Labs team Objective: validate the value of using a primary text as a portal into secondary literature.
  9. 9. THE FINISHED PROTOTYPE http://labs.jstor.org/shakespeare
  10. 10. HOW WE DO IT
  11. 11. Prior to the Flash Build 1. Interviews with scholars 2. Create the data & infrastructure During the Flash Build 3. Design jam 4. Paper prototypes 5. Low-fi prototypes 6. Working site After the Flash Build 7. Polish & clean up 8. Release & measure WHAT WE HAVE Interviews with scholars and students every day • A small, diverse team with technical, design and business skills • The ability to show work to users early and often with the whole team present • A space to innovate: - Flexible technology that allows for componentization and continuous deployment - A safe-space to fail - Ability to focus WHAT WE DO
  12. 12. LESSONS FOR LIBRARIES
  13. 13. 1. Doing something is better than talking about it.
  14. 14. 2. Libraries bring great assets to this kind of work: - special collections - physical spaces - access to faculty and students
  15. 15. 3. Libraries have multiple paths to doing this work: - start your own lab - adopt these practices in existing teams - partner with another organization* * Like JSTOR Labs!
  16. 16. 4. It’s nice to hear someone say, “Ohmigod, this is amazing!”
  17. 17. 5. If you go fast enough, you can help people break out of old patterns.
  18. 18. 6. This work suggests better ways to support digital humanities: - tools and content together - a model for partnering with scholars - lower barrier of entry to DH
  19. 19. THANK YOU Alex Humphreys Head of JSTOR Labs ITHAKA labs.jstor.org @abhumphreys alex.humphreys@ithaka.org Further Reading • The Lean Startup, Eric Ries • Business Model Generation, Osterwalder & Pigneur • Marty Cagan’s Blog: svpg.com/articles • UX for Lean Startups, Laura Klein • Lean Analytics, Croll & Yoskovitz
  20. 20. APPENDIX

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