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Higher Education, Talent, Skills and Jobs for the Smart City

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These are the slides for my keynote on "Higher Education, Talent, Skills and Jobs for the Smart City" at the Dubai Economy Forum on Smart Cities.

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Higher Education, Talent, Skills and Jobs for the Smart City

  1. 1. source:  thenextweb.com  (2017) Higher Education, Talent, Skills and Jobs for the Smart City Dr. Alessandro Lanteri Smart  Cities  –  Driving  the  Future  Economy   Dubai  (UAE)   10th  April  2018
  2. 2. Alessandro Lanteri ABB, CNH Industrial, Dubai Taxi, DTEC, Etisalat, Ford Motors, IBM, International Labour Organization, PWC, UAE Ministry of Finance, , UAE Prime Minister’s Office, UBS, Unilever, Virgin Money, World Health Organization. Advisor & Trainer PhD Erasmus U. Rotterdam; MA Bocconi U. Exec.Ed. Said Oxford & MIT Academics Abu Dhabi University (UAE) Hult International Business School (UK) on leave Professor of Entrepreneurship https://www.youtube.com/watch?v=HAfLCTRuh7U
  3. 3. Collaborative Intelligence Education: Higher and Higher Future-Relevant Skills Humans in the Work of the Future Content
  4. 4. Collaborative Intelligence Education: Higher and Higher Future-Relevant Skills Humans in the Work of the Future Content
  5. 5. multiple tasks product O-ring jobs source: Autor (2016), Kremer (1993), Lanteri & Gallo (2018a,b), Rogers Commission (1988)
  6. 6. multiple odd quality tasks poor quality product O-ring jobs source: Autor (2016), Kremer (1993), Lanteri & Gallo (2018a,b), Rogers Commission (1988)
  7. 7. multiple odd quality tasks poor quality product O-ring jobs source: Autor (2016), Kremer (1993), Lanteri & Gallo (2018a,b), Rogers Commission (1988)
  8. 8. multiple high quality tasks high quality product O-ring jobs source: Autor (2016), Kremer (1993), Lanteri & Gallo (2018a,b), Rogers Commission (1988)
  9. 9. single low quality tasks poor quality product O-ring failures source: Autor (2016), Kremer (1993), Lanteri & Gallo (2018a,b), Rogers Commission (1988)
  10. 10. O-ringfailures source: Autor (2016), Kremer (1993), Lanteri & Gallo (2018a,b), Rogers Commission (1988)
  11. 11. “In many jobs, humans are the O-rings. In high performing systems, powered by AI, the importance of human problem- solving and relational skills increases.” — David Autor
  12. 12. jobs can be automated by 30% 60% tasks can be automated 45% jobs can be automated 5% Changing Jobs source: McKinsey (2016)
  13. 13. Collaborative Intelligence Education: Higher and Higher Future-Relevant Skills Humans in the Work of the Future Content
  14. 14. source: Lanteri (2017), Malone (2017) Humans and machines should be connected so that collaboratively they act more intelligently than any person, group, or machine can? - Learning Loop - Input Output Machines Humans example Collaborative Intelligence
  15. 15. Creating Software Selecting Applications Performing Human-onlyTasksFixing Problems Providing Examples Providing Feedback Roles of Humans source: Malone (2017)
  16. 16. Tool Tech performs the task Humans monitor tech Assistant Peer spreadsheets, cruise control Tech with some supervision Tech takes some initiative KLM’s social media bots, StichFix IBM’s Watson Tech/Humans perform similar tasks Humans solve complex cases Lemonade insurance Amazon package control Manager Tech assigns tasks, evaluates, trains humans CrowdForge, Cogito source: Malone (2017) Roles of Technology
  17. 17. ? Collaborative Intelligence (cases) www.youtube.com/watch?v=fIw7BwIoGus taking the robot out of the human www.youtube.com/watch?v=6KRjuuEVEZs making the human into a robot?
  18. 18. Collaborative Intelligence Education: Higher and Higher Future-Relevant Skills Humans in the Work of the Future Content
  19. 19. “A child today can expect to change jobs at least seven times over the course of their lives - and five of those jobs don’t exist yet.” — Esteban Bullrich
  20. 20. SpeedofChange
  21. 21. SpeedofChange Volatility Uncertainty Complexity Ambiguity
  22. 22. www.youtube.com/watch?v=SCGV1tNBoeU The 4th Industrial Revolution
  23. 23. source: WEF (2016) ChangingSkills Digital Readiness Risk Taking
  24. 24. “Nearly 50% of subject knowledge acquired during the first year of a four- year technical degree outdated by the time students graduate.” — World Economic Forum
  25. 25. jobs require emotion sensing 29% jobs require creativity 4% Changing Jobs? source: McKinsey (2016) today
  26. 26. Collaborative Intelligence Education: Higher and Higher Future-Relevant Skills Humans in the Work of the Future Content
  27. 27. Education: Higher and Higher The better machines perform, the more important humans become Humans increasingly collaborate with machines For this, humans need uniquely human & better skills But jobs change very fast And skills become obsolete faster (so there’s not time for experience) 1 2 3 4 5 So, humans must learn new skills continuously and faster6
  28. 28. The role of H.E. is to create successful citizens for the good of society, not please students Students as Products, not Clients Education must be available throughout career and life stages Life-long learning Education should focus on relevant practical skills, not discipline traditions Challenge-Based Education Education should not be a one-off event, but an ongoing service experience Knowledge-as-a-Service© source: Lanteri (2018), Lanteri & Gallo (2018a,b), Lee et al. (2017), WEF (2018) Education: Higher and Higher
  29. 29. thank you! Alessandro Lanteri
  30. 30. References Autor,  D.  (2017).  Will  Automation  take  away  all  our  jobs?  https://ideas.ted.com/will-­‐automation-­‐take-­‐away-­‐all-­‐our-­‐jobs     Kremer,  M.  (1993).  The  O-­‐ring  Theory  of  Economic  Development.  QJE  108(3):  551-­‐575.   Lanteri,  A.  (2017).  How  CLEVER  companies  dominate  the  4th  Industrial  Revolution.  https://medium.com/@alelanteri/how-­‐clever-­‐companies-­‐ dominate-­‐the-­‐4th-­‐industrial-­‐revolution-­‐f250472ba93c   Lanteri,  A.  &  P.  Gallo  (2018a).  What  disasters  teach  us  about  avoiding  mistakes  at  work.  www.weforum.org/agenda/2018/03/what-­‐the-­‐ challenger-­‐disaster-­‐teaches-­‐us-­‐about-­‐the-­‐future-­‐of-­‐work   Lanteri,  A.  &  P.  Gallo  (2018b).  In  the  4th  Industrial  Revolution,  human  work  will  be  more  important,  not  less.  https://hbrarabic.com/?p=15574   Lee,  M.,  M.  Kendall  &  T.  Simmons  (2017).  To  train  tomorrow’s  leaders,  universities  need  to  teach  universal  skillsets.  www.weforum.org/ agenda/2017/10/to-­‐train-­‐tomorrow-­‐s-­‐leaders-­‐universities-­‐need-­‐again-­‐to-­‐teach-­‐universal-­‐skillsets   Malone,  T.  (2017).  MIT  Sloan  &  MIT  CSAIL  Artificial  Intelligence:  Implications  for  business  strategy  program  2017-­‐10-­‐30.  MIT.   McKinsey  (2015).  Four  fundamentals  of  workplace  automation.  www.mckinsey.com/business-­‐functions/digital-­‐mckinsey/our-­‐insights/four-­‐ fundamentals-­‐of-­‐workplace-­‐automation   McKinsey  (2017).  What  the  future  of  work  will  mean  for  jobs,  skills,  and  wages.  www.mckinsey.com/global-­‐themes/future-­‐of-­‐organizations-­‐ and-­‐work/what-­‐the-­‐future-­‐of-­‐work-­‐will-­‐mean-­‐for-­‐jobs-­‐skills-­‐and-­‐wages     Pistrui,  J.  (2018).  The  Future  of  Work  is  Imagination,  Creativity  and  Strategy.  https://hbr.org/2018/01/the-­‐future-­‐of-­‐human-­‐work-­‐is-­‐ imagination-­‐creativity-­‐and-­‐strategy     Rogers  Commission  (1988).  Report  on  the  Space  Shuttle  Challenger  Accident.  https://history.nasa.gov/rogersrep/51lcover.htm     World  Economic  Forum  (2016).  The  Future  of  Jobs.  www3.weforum.org/docs/WEF_Future_of_Jobs.pdf     World  Economic  Forum  (2017).  The  Future  of  Jobs  and  Skills  in  the  Middle  East  and  North  Africa.  http://www3.weforum.org/docs/ WEF_EGW_FOJ_MENA.pdf     World  Economic  Forum  (2018).  Towards  a  Reskilling  Revolution.  http://www3.weforum.org/docs/WEF_FOW_Reskilling_Revolution.pdf

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