IBM Connect 2013 - Milano


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E' la presentazione utilizzata nel corso dell'evento Social Business - IBM Connect 2013 Milano

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IBM Connect 2013 - Milano

  1. 1. Alessandro Chinnici Enterprise 2.0 & Social Business Consultant – IBM Italia achinnici alessandrochinnici© 2013 IBM Corporation
  2. 2. © 2013 IBM Corporation
  3. 3. 2012 IBM CEO C-Suite Study© 2013 IBM Corporation
  4. 4. e© 2013 IBM Corporation
  5. 5. © 2013 IBM Corporation
  6. 6. © 2013 IBM Corporation
  7. 7. © 2013 IBM Corporation
  8. 8. 50% 34% mobile devices 92% of consumers are using QR Codes recommendations a mobile device in stores of smartphone users of consumers trust word-of-mouth have scanned a QR Code and recommendations 80%+ social sites 2012 online sales via mobile devices up of web users 44% visit social sites online sales crowd sourcing 25% over 50% of companies have social networks during holiday season used crowd sourcing and blogs of time on the internet spent on social networks and blogs© 2013 IBM Corporation
  9. 9. © 2013 IBM Corporation
  10. 10. IBM offre una piattaforma in grado di trasformare la customer experience, implementare strategie di marketing digitale e stabilire una rleazione in grado di fidelizzare i clienti© 2013 IBM Corporation
  11. 11. © 2013 IBM Corporation
  12. 12. AVERAGE Productivity Gains 25% of Source: McKinsey Global Institute: The Social Economy. July 2012© 2013 IBM Corporation
  13. 13. © 2013 IBM Corporation
  14. 14. La piattaforma tecnologica e i modelli organizzativi EFFICIENZA OPERATIVA & PRODUTTIVITA Creazione e valorizzazione di skill e competenze Capacità di attrarre e mantenere i migliori talenti Coinvolgimento attivo dei vari collaboratori Migliore condivisione di know- how e conoscenza© 2013 IBM Corporation
  15. 15. Increase sales Acquire new clients Increase productivity Increase profitability© 2013 IBM Corporation
  16. 16. IBM offre una piattaforma in grado di coinvolgere i singoli dipendenti e trasformare il loro modo di lavorare, apprendere e collaborare© 2013 IBM Corporation
  17. 17. © 2013 IBM Corporation
  18. 18. Social Social Social Social Networking Content Analytics Integration IBM PLATFORM FOR SOCIAL BUSINESS ®© 2013 IBM Corporation
  19. 19. Una piattaforma in grado di armonizzare i vari canali One unified experience Divisions Customer Social Extranet Intranet .com Service Networks Commerce Management Content / Social Mobile Rich Media Analytics Search Context Personalization Security Applications Content Process People Integration© 2013 IBM Corporation
  20. 20. Una piattaforma centrata sulla piena mobilità The Broadest The Deepest Set New Industry Portfolio of of Services Partnerships and Mobile Solutions Expertise Resources for Developers Apple® iOS Android™ Blackberry® Windows® Phone© 2013 IBM Corporation
  21. 21. Una piattaforma mirata ai vari processi aziendali Human Logistics Resources Technology & Customer Product Service Development Sales Finance & Procurement Marketing© 2013 IBM Corporation
  22. 22. Un modello basato su metodologie e best practices CREATE LAUNCH ENGAGE NEW WAYS EXECUTIVE LEADERSHIP WORK STYLE OF THINKING AND GROUNDSWELL AND CULTURE Integrate into Processes & Flows Leaders Show the Way for business outcomes Motivate and Engage Customize the Experience Evangelize and Enable Employees Reverse Mentor Your Leaders Governance, policy and communications Raise an Internal Brand Army Hire Community Managers and Social Job Roles Show Metrics and Value© 2013 IBM Corporation
  23. 23. IBM Customer Experience Suite V8.0 IBM Employee Experience Suite V8.0 IBM WebSphere Portal V8.0 IBM Web Experience Factory V8.0 IBM Web Content Manager V8.0 IBM Forms V8.0 Commerce Social media ECM Analytics EMM Collaboration BPM Announcements V8 update -- available now! at Connect 2013 Tech preview of Digital Asset Management capabilities Kenexa & Smarter Workforce© 2013 IBM Corporation
  24. 24. IBM Customer Experience Suite Social End users engage & manage their own experience Analytics Content Business users optimize the business impact IT Integration Mobile creates a powerful & flexible foundation for many channels© 2013 IBM Corporation
  25. 25. Integration PureSystems pattern SAP integration Kenexa & Employee Smarter Workforce Experience Suite SharePoint integration Branded Career Sites© 2013 IBM Corporation
  26. 26. Content Inline editing and targeting Newly revised Content Template Catalog & Microsites IBM Forms Experience Builder Tech preview for Digital Asset Management capability© 2013 IBM Corporation
  27. 27. Social Social Connections Media Facebook Publisher Linkedin capability Twitter OpenID integration with external social properties IBM Connections-based Community Pages© 2013 IBM Corporation
  28. 28. Analytics Unica integration Coremetrics integration© 2013 IBM Corporation
  29. 29. Mobile Entitlement Responsive Design for managed hybrid apps Web Experience Factory mobile enhancements© 2013 IBM Corporation
  30. 30. IBM Connections 4.5 Manage ideas in a spreadsheet or other product Follow-up on questions with a consolidated view of all your @ mentions directed at others Quick view of all status updates or comments targeted @ you Filter or search on any @ mentions of any user Focus participants on voting on open ideas @ mention anyone in private messages, including private references to non-members© 2013 IBM Corporation
  31. 31. IBM Connections Content Manager 4.5 Liking Versioning Sharing Approval Routing Check-in/out Metadata Commenting Nested Folders© 2013 IBM Corporation
  32. 32. IBM Connections Content Manager 4.5 Embedded Experience with Approval, Comments, Like, Download and more Activity Stream updates on CCM events© 2013 IBM Corporation
  33. 33. IBM Connections Content Manager 4.5 Views* Views* Nested Nested folders folders Check in //out Check in out documents documents Count and sort by Count and sort by number of Likes and number of Likes and Downloads Downloads Trash can for Trash can for *Views “soft” delete “soft” delete *Views© 2013 IBM Corporation
  34. 34. IBM Connections Suite 4.5© 2013 IBM Corporation
  35. 35. IBM Docs Moduli applicativi basati su tecnologia web per creare e modificare in modo collaborativo documenti, fogli di calcolo e presentazioni ➢ Estendono le funzionalità di gestione dei Files ➢ Real-time co-editing ➢ Author presence awareness ➢ Commenting and discussions ➢ Revision management© 2013 IBM Corporation
  36. 36. Gli strumenti per creare e modificare documenti IBM Docs IBM Docs Mobile ● Light weight Web editing tools enabling ongoing composition and sharing of most up to date documents ● Co-editing synchronously and/or Mobile device support ideal for asynchronously review, comment, and presentation ●Social document experience: of documents with convenience and efficiency on the go. ● publishing to activity streams ● Light weight editing ● commenting & discussions ● Review comment; quick updates ● Instant collaboration on all content Apache OpenOffice + IBM Extensions Full featured desktop editors for the most efficient way to create rich, complex documents from business data, includes robust editors for documents, spreadsheets, presentations, mathematics, drawing and lightweight database.© 2013 IBM Corporation
  37. 37. Community Survey & Polls (2Q2013) Basato su IBM Forms Experience Builder 8.5 Results shown after submission Question-based authoring directly from Communities© 2013 IBM Corporation
  38. 38. IBM Connections Mobile (2Q2013) Migliore gestione dei Files offline tramite FileSync ➢ Completo supporto anche di IBM Connection Content Manager ➢ Editing sicuro dei documenti tramite IBM Docs mobile Implementazione completa anche su IBM SmartCloud FileSync iPad | Windows | Mac© 2013 IBM Corporation
  39. 39. La convergenza dei tool di collaborazione Community Conversation Content© 2013 IBM Corporation
  40. 40. IBM Sametime 9 (2H 2013)© 2013 IBM Corporation
  41. 41. IBM Sametime 9 (2H 2013) High Definition Continuous Presence Video Highly Scalable, Software MCU Browser, Rich, and Mobile clients H.264 SVC (Scalable Video Coding) Dial out to audio bridges High quality audio Support for geographic distribution Compatibility Mode for AVC systems ➢ Active speaker, switched video experience ➢ Support for older Sametime clients and industry standard AVC endpoints© 2013 IBM Corporation
  42. 42. IBM Sametime 9 (2H 2013) Video enabled mobile meetings Voice and Video Chat Voice and Video softphone© 2013 IBM Corporation
  43. 43. IBM Notes & Domino 9 Social Edition Ciclo di sviluppo di oltre 16 mesi ➢ Update tecnologico solido, basato su 8.5.3 Obiettivi chiave: ➢ UI moderna, semplificata per rendere immediate le attività più comuni ➢ Social Mail come evoluzione del modello di messaging tradizionale ➢ Implementazione completa di standard innovativi (open social)© 2013 IBM Corporation
  44. 44. Un approccio applicativo open e basato su standard IBM Notes and Domino 9.0 Social Edition IBM Connections 4.0 and Connections Mail© 2013 IBM Corporation
  45. 45. IBM Notes & Domino roadmapCloud SmartCloud Notes GA7 SmartCloud Notes GA8 SmartCloud Notes GA next EO 2012 1H 2013 2H 2013 2014 2015 IBM Connections Mail Notes/Domino Notes/Domino 8.5.x Notes/Domino Social Edition eGA Maintenance Release Notes/Domino Next Social Edition Notes Traveler 9.0 eGA Notes Traveler Notes Traveler Next Public BETA Notes Traveler Upgrade Pack 2 Upgrade Pack 1On-Premises IBM Connections Mail Notes/Domino Social Edition Update 1 Maintenance Release Notes/Domino Social Edition Update 1 IBM Connections Mail for SmartCloudIBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasingdecision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timingof any future features or functionality described for our products remains at our sole discretion.© 2013 IBM Corporation
  46. 46. IBM Notes Traveler Traveler v9 ➢ Windows Phone 7.5, 7.8, 8 & Windows RT/Pro tablets ➢ BlackBerry® 10 ➢ Traveler server on IBM I Ulteriori evoluzioni (service packs 2013) ➢ Mobile device management APIs ➢ Integration with IBM Connections Mobile and Sametime Mobile ➢ Sending and receiving encrypted mail with Internet users ➢ Certificate based authentication© 2013 IBM Corporation
  47. 47. IBM collaboration solution: le app mobile IBM Notes Traveler IBM Sametime IBM Connections IBM Docs Apple® iOS Android™ Blackberry® Windows® Phone© 2013 IBM Corporation
  48. 48. La piattaforma IBM per la social collaboration Social File sharing Communities - Profiles Social Networking Instant Messaging Web Conferencing Hybrid model Doc / Apps Sharing On Premises eMail & Calendar Collaboration© 2013 IBM Corporation
  49. 49. Il valore delle soluzioni IBM SmartCloud Keeping private business Simplest way to interact exactly that across business boundaries Public, Dedicated, or Hybrid – its your choice Fastest way to make your existing processes social Bring your own device, fast, simple, self-service© 2013 IBM Corporation
  50. 50. IBM SmartCloud for Social Business Servizi di Email e Social collaboration progettati per le Aziende Massima sicurezza e livelli di integrazione Ampia gamma di opzioni client: mobile, browser, tablet, rich client People Communities Activities Files Blogs, Wikis, Meetings Ideation Chat Calendar Surveys Traveler Email Docs© 2013 IBM Corporation
  51. 51. IBM SmartCloud for Social Business (1H2013 update)© 2013 IBM Corporation
  52. 52. IBM SmartCloud for Social Business (2013 roadmap) Avaliable Today 1H 2013 2H 2013  Full Notes mail capability on mobile devices (Notes Traveler)  Redesigned Dashboard & Activity  Notes 9 and Social Mail experience  Chat with partner Stream  Sametime 9 Meetings  (Chat – mobile and browser)  Connections 4.5 platform and  Advanced IM offerings capabilities  Upload content from mobile  Offline web editors (Mobile Files)  Ipad editing with SmartCloud Docs  Archive eDiscovery for Premises  Collaboratively edit in web eMail browser (SmartCloud Docs)  Audio Conferencing for Meetings  Community Analytics  Share content with partners  Continuous updates to native outside your organization mobile application features  Continuously shorter service windows  Web Meetings with partner for  Updated SLA and Support project status offerings© 2013 IBM Corporation
  53. 53. Get Social. Do Business.© 2013 IBM Corporation